TELE-COLLECTOR
Tele Collector – Job Description
Conduct outbound calls to remind clients of overdue accounts and payments
Negotiate payment arrangements and encourage account settlement
Follow up customers regarding unpaid balances and due dates
Update customer information and collection records in the system
Maintain accurate documentation of collection activities and client conversations
Handle customer inquiries and provide payment details professionally
Meet daily call quota and monthly collection targets
Ensure compliance with company policies and collection procedures
Endorse unresolved or disputed accounts to the concerned department
Maintain good customer relationship while achieving collection goals
Employer questions
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Telecollector?
- Do you have credit collections experience?
- Do you have customer service experience?
- How many years of credit control experience do you have?
Company profile
WHAT DO WE DO?
We help to restore the balance of interests for financial system players, by relieving the society of debt problems.
WHAT ARE WE GOOD AT?
We are a recognized expert in the management of distressed retail assets, able to provide fast and efficient debt recovery for financial institutions, public sector, telecom, utilities, insurance, transport and energy companies.
WHAT DO WE HAVE?
a world-class professional team
22 years of experience in the industry
Expertise in retail debt recovery
Successful track record of operations in Europe and Asia
LOCATIONS
We established presence in CEE and CIS, and are currently expanding
our operations by targeting more locations in Asian region including the Philippines.
Be part of our growing and amazing team!
For interested applicants please click “APPLY NOW” and be sure to upload your updated CV or resume through Jobstreet
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