Technical Sales/Service Engineer

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Position: Technical Sales/Service Engineer

Responsibilities:

• Execute and implement sales and account management activities, including value-based selling, product promotion, key account management, complaint resolution, technical issue troubleshooting, price negotiations, and demand forecast accuracy management.

• Serve as the primary on-site partner to customers, maintaining a strong and regular presence at customer manufacturing facilities to understand operations, processes, and business priorities firsthand.

• Build long-term, strategic partnerships with key accounts by establishing trusted relationships at all organizational levels, from shop floor and engineering teams to management and decision-makers.

• Engage closely and proactively with PCB/fabrication customers to identify needs, defend, and grow existing business, and uncover new commercial and technical opportunities through continuous on-site collaboration.

• Collaborate cross-functionally with internal teams (R&D, technical service, operations, and commercial) to accelerate new product development, validation, and commercialization by contributing real-time field insights and customer feedback.

• Leverage technical expertise to expand Qnity product applications across different customer processes, equipment platforms, and manufacturing technologies.

• Work closely with the commercial and technical service teams to deliver end-to-end customer support, including on-site technical service, new product introductions, installation support, process optimization, and critical troubleshooting.

• Act as a trusted advisor to customers by combining strong technical capability with consultative selling to deliver sustainable value and long-term growth.

Qualifications:

• Experience in sales, technical, or engineering roles, preferably within the electronics or related manufacturing industries.

• Experience in the PCB or FPC industry; hands-on knowledge of EP - electrolytic copper plating processes // pulse plating & via filling process // PTH - electroless copper or related.

• Bachelor’s degree or higher in Chemistry, Chemical Engineering, Materials Science, or a related technical discipline.

• Fluent in Thai and English, both written and spoken.

• Proficiency in Mandarin is an advantage. (Candidates without PCB experience but with chemical engineering background and Mandarin skills are considered)

• Strong ability to work independently while also contributing effectively as part of a cross-functional team.

• Demonstrated initiative with strong problem-solving skills and a proactive, solution-oriented mindset.

• Self-motivated professional with strong work discipline, interpersonal effectiveness, and leadership potential.

• Willing and able to spend significant time at customer sites, including frequent travel, to build deep customer engagement and provide on-site support.

• Willing to travel and obtain a driving license.

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sexual orientation, gender identity, marital status, national origin, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.