Korean Bilingual CSR | Earn up to 93k* | Plus 6k* Incentive

Start Your Career with Everise – Apply Onsite for a Faster One-Day Hiring Process!  

We’re hiring for our Korean Bilingual Customer Service Representative role. More details shared below:    

Walk-in Application:   

• 19F Cyberscape Alpha, Ortigas, Pasig City (Recruitment Hub) 

• Monday to Friday | 11:00 AM – 6:00 PM  

Main Duties and Responsibilities 

• Professionally handles high volume inbound calls to quickly identify and resolve customer issues 

• Presents new products and services 

• Enhance customer experience and satisfaction 

• Demonstrate ability to gauge customer response 

• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer 

• Resolve customer issues via one-call resolution guidelines and/or escalated process 

• Meet or exceed company and client performance metrics 

• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers 

• Responsible for call disposition or compiling and generating reports as required 

What We Offer:  

• HMO from Day 1 + free dependent upon regularization  

• Paid Training  

• Complete work equipment provided  

• Annual performance incentive  

• Life Insurance from Day 1  

• Leave Credits convertible into cash  

• Free-of-charge pre-employment medical exam  

• A supportive and fun working environment  

• Work with an award-winning, people-first company  

Qualifications:  

• Korean Bilingual speaking Agents (Preferably Filipino Native)  

• Must be fluent in both English and Korean  

• Open to College Graduates  

• Undergraduates or SHS/HS graduates (old curriculum) must have at least 6 months of BPO experience  

• Strong verbal and written communication skills  

• Amenable to working on shifting schedules  

• Willing to work in a Hybrid Set Up  

• Preferably based in Metro Manila  

• Must have an active Viber account  

*Terms and conditions apply