Assistant Store Manager

Pay: From ₱22,000.00 per month

Job description:

Company/ Brand: MANGO Clothing Brand Philippines

Position: Management Trainee / Assistant Store Manager

Required Experience (Similar Role): 1-2 years

Salary Offer: P 20,000 - P25,000 + Monthly Commission (Negotiable)

Location (Near your area): SM Megamall

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A Store Manager has a critical role in ensuring smooth operations, achieving sales targets, and maintaining brand standards.

• Store Operations - Oversee daily store operations, including opening and closing procedures. Ensure compliance with company policies, procedures, and standards. Manage inventory levels, conduct stock checks, and reduce shrinkage. Maintain visual merchandising according to Mango's Guidelines.

• Team Leadership - Train and onboard new employees. Supervise, mentor, and motivate store staff to achieve performance goals. Create schedules and manage employee shifts to ensure optimal coverage. Conduct regular team meetings to communicate sales targets and company updates.

• Sales and Customer Service - Drive sales and meet or exceed store revenue goals. Deliver exceptional customer service by ensuring the team adheres to Mango's service standards. Handle escalated customer service inquiries and complaints efficiently.

• Financial Management - Manage the store's budget and control operational cost. Prepare daily, weekly, and monthly sales reports. Monitor cash handling procedures and ensure accurate transactions.

• Marketing and Brand Representation - Promote Mango's brand identity and ensure consistency in store representation. Execute in-store promotions, events, or campaigns to boost sales. Collaborate with marketing teams for local advertising and outreach.

• Problem-Solving and Decision-making - Identify operational challenges and implement effective solutions. Handle emergencies, such as system breakdowns, theft, or staffing shortages. Adapt to changing trends and customer needs to improve store performance.

• Compliance and Safety - Ensure compliance with local labor laws and health and safety regulations. Maintain security measures to protect employees, customers and merchandise. Conduct regular audits and inspections to meet compliance standards.

REQUIREMENTS:

• A bachelor's degree in business administration, retail management, or a related field (preferred but not always mandatory)

• Proven experience in retail, preferably in a supervisory or management role of at least 2-5 years.

• Strong background in sales and customer service.

• Experience managing teams and operations in a fast-paced environment.

• Passion for Fashion and knowledge of current trends.

• Attention to detail and an eye for visual merchandising.

• Availability to work flexible hours, including weekends, holidays, and evenings.

• Physical ability to stand for an extended period.

• Understanding of local labor laws and retail compliance requirements (preferred)

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This entry-level Management Trainee program is designed to develop future Store Managers by providing hands-on training in all aspects of clothing retail operations, including sales, customer service, merchandising, inventory management, and team leadership.

The ideal candidate is passionate about fashion, eager to learn, and ready to grow into a leadership role within a fast-paced retail environment.

Key Responsibilities

• Learn and assist with daily store operations, including opening and closing procedures

• Deliver exceptional customer service and resolve customer concerns professionally

• Support sales goals by assisting customers with styling, product selection, and promotions

• Learn visual merchandising standards and assist with floor sets and displays

• Assist in inventory control, stock replenishment, and loss prevention procedures

• Observe and support staff scheduling, training, and performance management

• Analyze sales reports and learn strategies to improve store performance

• Maintain a clean, organized, and visually appealing store environment

• Uphold company policies, procedures, and brand standards

Training Program Highlights

• Hands-on mentorship from experienced retail managers

• Cross-training in sales, operations, and leadership

• Progressive responsibility leading toward Assistant Manager or Store Manager roles

• Ongoing feedback, coaching, and performance evaluations

Qualifications

• Diploma or Bachelor's degree in Business Management, Merchandising, Entrepreneurship, or similar (preferred)

• At least 1-2 years previous managerial experience preferred (fashion retail a plus)

• Strong communication and interpersonal skills

• Leadership potential with a positive, proactive attitude

• Ability to multitask in a fast-paced environment

• Basic math and computer skills

• Flexibility to work on a shifting schedule (Opening, Midshift, or Closing)

• Ability to stand and walk for extended periods

• Able to collaborate for a team and individual career growth

Career Growth

• Successful trainees may advance into Assistant Store Manager or Store Manager positions based on performance, availability, and business needs.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

• Flexible schedule

• Opportunities for promotion

• Promotion to permanent employee

Work Location: In person