IT Business Analyst

This position is a senior-level position that will work with one or more Business Units, supporting multiple complex assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. The role will predominately focus on gathering and analyzing work group data, defining current processes and requirements, researching best practices, and identifying and documenting process improvements and functional specifications.

Qualifications

• 3-5 yrs of IT business analyst experience
• BS/BA degree in relevant discipline or equivalent experience required
• Broad understanding of software development methodologies, platforms, tools, and languages. 
• Experience using a recognized development methodology; e.g., Agile, SCRUM, and KANBAN.
• Proficient in Microsoft Office products
• Moderate facilitation skills; ability to facilitate workshops.
• Knowledge and experience with UML modeling language.
• Strong communication skills that allow for effective communication across all levels of the organization.
• Written communication skills including process documentation.
• IT research, software analysis, and design skills.
• Business requirements gathering.
• Understanding of the role of BA in the full software development life cycle.
• Experience in gathering business requirements and translating them into user stories/functional specifications on complex or large projects.

KEY RESPONSIBILITIES:

• Analyze, define, and document complex requirements and business processes.
• Develop complex systems specifications, process flow, and conversion strategies.
• Create complex technical and functional user documentation.
• Contribute to the development of new tools, processes, and solutions to meet desired product needs.
• Follow established business processes, protocols, and quality standards in the development and deployment of complex solutions.
• Maintain stakeholder expectations and raise appropriate issues to project managers as necessary.