Talent Acquisition Sourcing Associate
- Identify problems, collects data, establish facts, and able to conclude the fitness of the candidate.
- Source and interview candidates for IT/BPO/Shared Service corporate positions
- Assist in the gathering of data that are needed in the preparation of various recruitment reports
- Identifies and resolves reporting issues proactively but immediately informs the direct supervisor of any hot issues
- Able to provide suggestions to improve recruitment business processes.
- Provide administrative and operational support to various recruitment processes.
- Bachelor's degree holder
- At least 1 year of experience in volume/corporate hiring (leadership hiring is an advantage)
- BPO/Shared Service/Agency recruitment experience
- Proficient with Microsoft Office software.
- Excellent interpersonal, written, and oral communication skills.
- Ability to prioritize and organize work in a multi-tasked environment.
- Ability to adapt to a flexible schedule.
- Ability to maintain the highest level of confidentiality.
- Learn and apply basic skills appropriate for the position.
- Duties and tasks are standardized.
- Work under direct supervision with very structured guidance regarding standard processes and procedures.
Company profile
Alorica
Expert Global Solutions, Inc. (EGS) is a world-class, comprehensive Business Process Outsourcing (BPO) entity in global management and outsourcing services. EGS has one of the most comprehensive, unique, and compelling BPO offerings in the marketplace. Our clients have the benefit of a fully scaled and global partner serving all aspects of the Customer Relationship Management (CRM) and Accounts Receivable Management (ARM) industry.
Centralized and Scaled Global Partner
Expert Global Solutions is the holding company and manages both APAC and NCO brands in the market, addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle. EGS offers clients the unique complement of scale and a customized CRM and ARM service delivery platform.
A Firm with Strong Support
Expert Global Solutions is owned by One Equity Partners, the private investment arm of JPMorgan Chase & Co. Established in 2001 and managing $10 billion of investments and commitments for JPMorgan Chase & Co., One Equity Partners makes private investments behind compelling business ideas and strong management teams.
Complete Lifecycle Solution Support
Verticals | Cable, Telecom, Utilities, Retail, Government, Healthcare, Education, Financial, Technology, Insurance, Trans/Logistics, Pharmaceuticals, Travel & Hospitality, Commercial
Acquisition | Pre-Sales/Sales, Order Taking, Cross-Sale/Up-Sale, Lead Generation, Product Information, Sales Verifications, Reservations
Service/Support | Technical Support, Tier 1-4 Helpdesk, Customer Inquiries, Account Change/Updates, Billing Information, Loyalty Programs, Warranty Support, Internet Support,
Hardware/ Software Support
Resolution | First/Third Party Receivables, Financial Care, Pre/Post Charge-O, Early Fraud,
Credit Activation, Property Recovery, Skip Tracing, Attorney Services