Incident Management Manager | Security Management

Posted 24d ago

Accenture in the Philippines is currently looking for talented individuals for our Incident Management Manager role.

 

About the Role: As an Incident Management Manager, you will be performing the following tasks on a daily:

 

• Be a functional architect supporting Accenture’s sales and pricing tools
• Understand requirements and provide input to the design of process and tool changes.
• Build and test application updates.
• Apply your knowledge of the software development life cycle to help execute a project from start to finish.
• Respond promptly to critical events and follow through to ensure they are resolved (incident management).
• Manage user access to tools (security provisioning).
• Understand how the Application Architecture team supports the delivery of Sales Excellence service offerings.

 

About You: The ideal candidate will have the following skills and experience:

  • Graduate of any 4-year course
  • With at least minimum of 10 or more years of experience doing similar work in incident management, release management, security management, enhancements, and testing.
  • Experience managing tools similar to "manage my sales" and be familiar with the software development lifecycle
  • Team management experience as may supervise/be assigned as People Lead for a small team with oversight from a manager
  • Flexibility with work hours to support other time zones, depending on assigned area, and to support shifting business needs
  • Amenable to work in Mandaluyong City

 

Good to Have:

  • Business Management education desirable
  • Experience with PowerApps and/or working with CIO Integration teams
  • Understanding of sales processes and tools (e.g., Manage mySales) preferred

 

If you are interested in being part of our diverse community, apply directly to this job advertisement. Upon application, you will receive an email from our recruiters and will be asked to create and complete your Workday profile. Make sure to complete all the required information within 24 hours for us to process your application.

 

What’s in it for you? Start your Accenture journey to enjoy these benefits:

  • HMO coverage (medical, dental, mental health) from day 1 of employment
  • Free medicines for you and your dependents*
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Paid Sick and Vacation Leaves
  • Allowances, company bonuses, and performance incentives
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Flexible working arrangements
  • Company-sponsored trainings like upskilling and certification
  • Volunteering opportunities 

*Terms and conditions apply

Company profile

Company Logo for Accenture
Information & Communication TechnologyMore than 10,000 employees

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

Perks and benefits
Medical
Miscellaneous allowance
Dental
Employee Stock Purchase, Plan, Expanded Maternity

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