Senior Process Executive-Voice

Cognizant Technology Solutions Philippines Inc.
Posted 13d ago

Profile: CSR SPE Level

Qualifications:

  • Bachelor's Degree Holder or Completed at least 2nd year college, without any back subjects
  • With at least 18 months of BPO experience.
  • Preferably with knowledge/exposure on ticketing tools; Service Now, Remedy, Spiceworks, Hubspot, etc.
  • Preferably with good to excellent verbal and written English communication skills
  • Must be amenable to work onsite in Cebu

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Company profile

Cognizant

Information & Communication TechnologyMore than 10,000 employees

About Cognizant

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.

As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.

We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.

We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:

Ranked #185 on the Fortune 500 (July 2021)Ranked #524 in Forbes Global 2000 (May 2019)Named in the list of Financial Times Leading Management Consultant (Jan 2019)Ranked #461 in Forbes America's Best Employers (April 2019)Named among World’s Most Admired Companies by Fortune (Jan 2019)Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)ICT Awards Best Company of the Year (2018)ICT Awards Best Company for Health Innformation Management Services (2018)ICT Awards Best C-Suite Team of the Year (2018)

Recruitment Sites:

2nd Floor Science Hub Tower 4 No. 110 Campus Avenue, McKinley Hill Fort Bonifacio, Taguig City 11th Floor Vector 3 Bldg. Northgate CyberzonE Alabang, Muntinlupa City 11th Floor Skyrise 4 Bldg. Block 2 Lot 4 Cebu IT Park Lahug, Cebu City Ground Floor Giga Tower Bridgetowne, Libis Quezon City

Telephone number:

World Headquarters

500 Frank W. Burr Blvd.

Teaneck, NJ 07666

USA Phone: +1 201 801 0233

Fax: +1 201 801 0243

Toll Free: +1 888 937 3277

European Headquarters

1 Kingdom Street

Paddington Central

London W2 6BD

Phone: +44 (0) 20 7297 7600

Fax: +44 (0) 20 7121 0102

Perks and benefits
Medical
Miscellaneous allowance
Dental
Group life insurance

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