Barista, Full-time : 592 - Felina Building - Quezon City

Starbucks Philippines
Posted 9d ago

Responsibilities and Job Functions include but are not limited to the following:

  • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks. Maintains a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the “Third Place” environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and communicating them to the management team.
  • Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and consistent attendance and punctuality.

This job contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The incumbent is responsible for modeling and acting in accordance with the Starbucks Mission and Values. 

Responsibilities and Job Functions include but are not limited to the following:

  • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks. Maintains a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the “Third Place” environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and communicating them to the management team.
  • Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and consistent attendance and punctuality.
  • Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management, Hospitality/ Tourism/ Hotel Management, Business Studies/ Administration/ Management, Marketing, Food Technology/ Nutrition/ Dietetics or equivalent.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Food/ Beverage/ Restaurant Service or equivalent.
  • Full-Time position(s) available.

Company profile

Starbucks

Retail & Consumer Products5,001-10,000 employees

Rustan Coffee Corporation, a member of the Rustan Group of Companies is the authorized licensee of Starbucks Retail Business in the Philippines. The first Starbucks store opened on December 4, 1997 at 6750, Ayala Avenue. Starbucks has since won the hearts of the Filipinos.

Since then, over 450 stores have opened. Although Rustan Coffee has been able to serve perfect cups of coffee to distant places like Baguio and Davao, it will not stop there, continuing to share the "Starbucks Experience" with even more Filipinos one fresh cup of coffee at a time made by passionate partners (‘employees’) with the highest level of coffee expertise.

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