Portuguese Speaking Bilingual | 30K-80KPHP* Joining Bonus!

Metro Manila
Customer Service - Call Centre (Call Centre & Customer Service)
Full time
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Posted 5d ago

'Tis the season for new beginnings! 🎄 
Be part of Accenture Philippines' 40-year legacy.

 

We are offering a special joining bonus from PHP 30,000* to PHP 80,000* for those who can start in January. This is a fantastic chance to make a career move just before the holidays, ensuring a fresh start in the new year with a dynamic and supportive team. 

*Terms apply

 

IMPORTANT - PLEASE READ: We appreciate your interest in joining Accenture in the Philippines. As we continue to enhance our hiring process, it is important for you to complete the registration through our career site (Workday) for us to process your application. After registering, we will get back to you via phone or email. Thank you and we wish you success in your job search.

 

For applicants outside the Philippines, please take note that this role requires you to work and relocate in Manila, Philippines. If you are still interested, please click apply. Thank you.

  • Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

 

Summary: 

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa 
  • May require interpretation service during conferences or meetings with counterparts, clients, and vendors. 
  • Initiate and implement Quality Assurance and process improvement activities 
  • Assist in Capability Development of bilinguals by conducting coaching or language training activities 
  • Research, compile and learn business, tools and technical terminologies 
  • Use and contribute in strengthening translation tools to increase productivity 
  • Willing to be cross-trained on technical (SAP, Oracle, SFDC, Service Desk, etc.), customer service, financial or project management/support tasks 
  • Work with teams and diverse range of people 
  • Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English) 
  • Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.), customer service, financial or support tasks
  • Other language-related tasks as may be defined and assigned from time to time 

 

Qualifications:

  • A bachelor's degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply 
  • Able to effectively communicate, verbally and in writing, in both English and a foreign language (i.e., Portuguese) 
  • Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience 
  • Familiarity with MS Word, MS Excel, and MS PowerPoint 
  • Experience in analysis, troubleshooting, problem solving and project management 
  • Must be willing to work on holidays, weekends, shifting schedules and extended working hours 

 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to ag/e, race, creed, color, religion, se/x, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and wo/men.


 

Company profile

Company Logo for Accenture
Information & Communication TechnologyMore than 10,000 employees

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

Perks and benefits
Medical
Miscellaneous allowance
Dental
Employee Stock Purchase, Plan, Expanded Maternity

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