Safety & Security Supervisor
Job Purpose:
The Security Supervisor is responsible for supervising Retail Affiliates and Joint Venture Stores (RA/JV) and its security guards in implementing appropriate functions according to company standards
Responsibilities
PROVIDE Customer Relations Services SUPERVISION
- Implement all directives coming from Customer Relation Services (CRS) Manager/Division.
- Ensure proper manning of security guards.
- Conduct random inspection and supervise clearing activities in area of responsibility.
- Monitor closely suspicious customers, employees and/or contractors and other activities requiring special attention.
- Respond and perform emergency programs in the stores.
SUPERVISE CCTV OPERATION
- Ensure that CCTV systems are functional/operational.
- Report unmanned areas and unusual situations and occurences.
- Identify vulnerable areas inside the stores and recommend improvements.
EXECUTE CRS FUNCTION
- Conduct appropriate investigation on all incidents within the area of responsibility.
- Provide timely reports to immediate superior.
- Ensure data accuracy and confidentiality.
- Assist in the conduct of drills and simulations.
- Monitor and check time records of staff and recommend corrective disciplinary measure/s, as maybe necessary.
- Recommend the movement of staff to immediate superior.
- Act as custodian of Petty Cash Fund.
- Perform other tasks as instructed by the Customer Relations Services (CRS) higher-ups.
Key Qualification:
- Graduate of any Bachelor's Degree
- At least 2 years of work experience in a Security Supervisory role
- Certification in Basic Occupational Safety & Health (SO 2)
- Knowledge in latest trend in Physical Security and Guard Force Supervision
- Strong network with government security forces (Police, BFP, LGU/Brgy officials, etc.)
- Proficient in MS Office
- Willing to be assigned in CRS Office - SM BAGUIO
Employer questions
- What's your expected monthly basic salary?
Company profile
We are the largest retail chain in the Philippines, committed to providing our customers with an unparalleled shopping experience. Our secret is our people. The best minds and hearts in the business are right here at SM, innovating for the success of your favorite global brands.
Our people are the heart of SM Life. Drive and Enthusiasm, Leadership, Integrity, Teamwork, and Entrepreneurship are the values that guide us every day.
Experience SM Life today!