Terminal Operations Admin

Davao City, Davao del Sur
Customer Service - Call Centre (Call Centre & Customer Service)
Full time
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Posted 1d ago

, Philippines


Job Family Group:

Technical Support Jobs


Worker Type:

Regular


Posting Start Date:

December 16, 2024


Business unit:

Downstream and Renewables


Experience Level:

Early Careers


Job Description:

Where you fit in

Technical support roles reside in all the Business within Shell and are typically at the front line of the Company’s activities.  Technical support involves working in teams tasked with the safe and efficient day-to-day operation of our global projects and assets.

What's the role

  • Applies a proven understanding of the assigned part of the technical support and systems, so as to provide support in handling queries, more specific technical support and or standard / specific information handling.
  • Handles basic and repetitive activities or moderately complex tasks. Deals with issues/questions of relatively low complexity, checks correctness of data and adjusts with limited number of sources of information within business supported.
  • Works within standardized work instructions and routines, work is closely supervised by manager; complex items are handed over to a senior colleague. Works under supervision of a senior colleague or own manager.
  • Supports internal stakeholders with specific information and/or query resolution.


What we need from you

We are keen to explore individuals with the following:

  • Degree/Diploma or equivalent in Engineering
  • 1 to 2 years or relevant experience on admin work
  • Fresh graduates are welcome to apply

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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Company profile

Shell

Information & Communication Technology1,001-5,000 employees

Power Your Progress

You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today.

Working with experienced colleagues on this important challenge, you’ll have the opportunity to develop the skills you need to grow, in an environment where we value honesty, integrity and respect for one another and where you can balance your priorities to be the best version of yourself.

At Shell, you progress as we work on the energy transition together.

In the Philippines, our entities are Shell Pilipinas Corporation (SPC), Shell Energy Philippines (SEPH), and Shell Business Operations (SBO) – these make up the Shell Companies in the Philippines (SciP).

Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Technical Asset Operations, and Contracting and Procurement. We enable Shell to operate in a global-competitive and ever-changing business environment.

Perks and benefits
Medical
Miscellaneous allowance
Loans
Dental
Sports (e.g. Gym)
Parking
Vision
Door-to-Door Shuttle for Midshift Employees

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