Listed seventeen days ago
This is a Full time job
North Jakarta, Jakarta, ID
Rp 7.500.000 – Rp 10.000.000 per month (IDR)
- End-to-end support role bridging users, product, QA, and engineering teams.
- Grow technical skills: reproduce bugs, dig into logs, APIs, and backend data.
- Drive customer satisfaction and retention in a fast-moving SaaS environment.
Technical Support Engineer handling user support via chat, investigating bugs, checking logs/API/backend, and working with engineering to fix issues
17d ago