Company Reviews

    Working at Union Bank of the Philippines

    4.0122 ratings in total
    5
    55
    4
    31
    3
    22
    2
    3
    1
    11
    90%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(122 ratings)
    Career development
    3.8(122 ratings)
    Benefits & perks
    4.2(122 ratings)
    Management
    3.6(122 ratings)
    Working environment
    3.8(122 ratings)
    Diversity & equal opportunity
    3.5(4 ratings)
    Ratings for Union Bank of the Philippines are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 122 reviews sorted by most recent
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    1.0
    Digital Delivery Lead
    Mar 2026
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Weak leadership, poor communication, limited work-life balance, and a culture that resists change.
    The good things- Competitive benefits package, including HMO and car loan programs. - There are capable and talented employees with strong ideas, though many have little influence over decision-making. - Some colleagues, including long-tenured employees, are supportive and reliable. - The company tries to maintain a respectful “no pahiyaan” culture, although it is not always consistently practiced.
    The challenges- Standards for excellence are often based more on following leadership instructions than applying best practices. Many leads are strong in banking knowledge but lack solid Project Management and Agile fundamentals. - PM and Agile principles are often ignored. Timelines are sometimes set without proper team or stakeholder alignment, and there is an overemphasis on tools and resource maximization rather than collaboration and outcomes. - Communication and collaboration are weak. Responses to emails and chats are often slow, making coordination difficult. - Leadership appears disengaged. Regular 1-on-1s are uncommon, and retrospective sessions often feel performative with little follow-through. - Work-life balance is poor. Last-minute evening meetings are common, even on Fridays, and the recent move to four days onsite reflects a lack of trust in employees’ productivity outside the office.
    2.0
    Production Support Specialist
    Feb 2026
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    It's a good company but just like the trend today, be ready to see beyond what you notice.
    The good thingscompensation overall, it's a great company
    The challengesThe leads in my unit were not transparent They didn't give me fair treatment. Case in point, I was deployed as a contractor and they observed issues that were never discussed with me. I was expecting at least another 6 month extension as I felt I did enough to warrant it but it didn't happen. I was never issued any NTE, thus due process was not followed.
    1 person found this helpful
    3.0
    Jr Branch Ambassador
    Oct 2024
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    The workload is also overwhelming. There was one time I had 2-3 reversals in that day due to the high pressure and workload. When the manager questioned my ability, it made me feel undervalued and stressed. I feel that my efforts go unnoticed, as there's no recognition for the days I don’t make mistakes—only criticism when I do. I feel sick and tired.
    The good thingsSalary and benefits are ok
    The challengesWorkloads No overtime Irate clients
    2 people found this helpful
    2.0
    Associate Customer Service Role
    Sep 2024
    Pasig City Metro Manilaformer employee
    I will not recommend to apply here
    The good thingsSalary package and benefits were great
    The challengesToxic management, unfair schedule
    1 person found this helpful
    4.0
    Digital Learning Designer
    Jun 2024
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Was a Contractual employee there. The workload was alright. People are neutral and open to diversity.
    The good thingsWorkload was alright.
    The challengesLots of digitization on the modules.
    3.0
    Associate Customer Service Junior Officer
    Jul 2023
    Less than 1 year in the role, former employee
    It was a roller coaster journey but a wonderful experience
    The good thingsI enjoyed working here because of their perks and benefits since this is a well known bank, a famous bank of the Philippines
    The challengesThe challenges working here is the management itself they don't know how to handled people or basically they don't show to us that we are farely important. The pressure is in there but my main point here is that they need focus not just for those people who perform but ofcourse they should consider those people who need more guidance and need more time to cope up things like process and what not. Lack of supports if we need help no abrupt response.
    3.0
    Relationship manager
    May 2023
    Manila City Metro ManilaLess than 1 year in the role
    No proper training, Delayed bootcamp it's been 3 months until now no Bootcamp schedule
    The good thingscommissions, nice boss
    The challengesClient Acquisition no proper training
    5.0
    Junior Associate Programmer
    May 2023
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    Very Generous Company
    The good thingsThis is the best company I've ever work with because they value their employee. I've started by journey as a junior associate programmer
    The challengesThe challenges on this company was on limited application that can be install in your working pc/laptop since information of the clients are confidential
    5.0
    Financial advisor
    Jan 2023
    Great Bank to work with
    The good thingsI learned a lot in this company. I developed skills and applied them to help provide better customer service experience.
    The challengesVarious customer complaints and the pressure of delivering at work.
    5.0
    Application Development
    Jan 2023
    3 to 4 years in the role, former employee
    Great environment and work experience
    The good thingsManagement and good employees
    The challengesPromotions and guidance
    5.0
    Digital Engagement Officer
    Jan 2023
    3 to 4 years in the role, former employee
    It was excellent experience.
    The good thingsAs former UBP employee, It was nice to be part of this organization, because no one is left behind.
    The challengesUnequal access to flexibility, Decline in mental well-being.
    5.0
    Merchant Sales and Relationship Officer
    Dec 2022
    Pasig City Metro Manila5 to 6 years in the role, former employee
    Amazing and best company to work for in Asia!
    The good thingsEverything and everyone there are all good.
    The challengesInnovation, digitalization and agile way of working.
    5.0
    Analyst
    Nov 2022
    Caloocan City Metro ManilaLess than 1 year in the role, current employee
    As an Echat officer, we provide assistance to our customers.
    The good thingsI have a great collogues at work. Not just friends, but a family.
    The challengesBenefits of the company I am working with.
    3.0
    Sales and service assistant
    Sep 2022
    Understaffed and bank facilities in provincial banks has so many deficiencies
    The good thingsBenefits are pretty much competitive
    The challengesSo many clients yet so limited number of branches. Their online account opening has been used by scammers since internal control is very lax. Salary is competitive but requires one to focus his/her 100% time at work without leaving enough time for more important things like rest and family.
    2.0
    Sales Service Assistant (Teller)
    Jul 2022
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Not Recommended if Branch Operations
    The good thingsClose to home and Good Benefits
    The challengesRedundancy of Work, Poor Manpower management, Daily Overtimes, HR people has no help to employees.
    1 person found this helpful
    4.0
    Junior Officer
    Jun 2022
    Great, enjoyable and with great benefits.
    The good thingsThe core vaues and objectives are great.
    The challengesWorking under pressure
    4.0
    Customer service officer
    Dec 2021
    Valenzuela City Metro Manila
    Good working experience
    The good thingsThe friendship build. Benefits, average salary and working experience as well.
    The challengesPoor management, less humanitarian act from the Managers.
    1 person found this helpful
    5.0
    Trust & Investmement Grp. Servicing and Settlements - Processor
    Nov 2021
    The management of my department is really good. My co workers are super kind.
    The good thingsThe management of my department is really good. My co workers are super kind.
    The challengesThe management of my department is really good. My co workers are super kind.
    5.0
    Associate Customer Service Officer
    May 2021
    Great and Happy. Less stress good place.
    The good thingsSalary, Benefits, Management, People and my friends. It's a very good company.
    The challengesNone. I'm happy with the company while I still working there.
    3.0
    Office staff
    Apr 2021
    5 to 6 years in the role, current employee
    Low Salary for Staff
    The good thingsCare about their employee's during pandemic.
    The challengesI think it depends with the boss. In our unit we have slow promotion process. I've been working in UBP for 5yrs but still I was in level staff 3 until now. and I got a higher rating for 2018. Also, we have a high volume of workload.
    5.0
    Sales Officer
    Jan 2021
    Baguio City Benguet3 to 4 years in the role, current employee
    Working in Unionbank is one of the best choices I made.
    The good thingsCompetitive benefits and high salary.
    The challengesI was looking for something that will enable me to grow more.
    3.0
    Business manager
    Dec 2020
    Normal. I suggest if you like have a carreer. Sa head office kayo nag pa assign
    The good thingsFriends. Commission is good
    The challengesNot fair in terms of promotion in the retail banking level.
    1.0
    JO
    Nov 2020
    1 to 2 years in the role, former employee
    after you leave the company, they won't accommodate your concerns anymore
    The good thingscompetitive offer and benefits
    The challengesthe worst HR department. leaders from this company are very unprofessional. it has been 6 months since I resigned and I have not yet received my final documents. they are not even explaining why it is taking so long. once you're not their employee, they won't care about you anymore.
    5.0
    Junior Officer
    Nov 2020
    Great Work Experience
    The good thingsUBP treats their employees likes a real family. Compensation is quite good.
    The challengesChallenge encountered was the location. It is far from home.
    1.0
    JO
    Oct 2020
    Less than 1 year in the role, former employee
    It was an unpleasant experience. Management and HR team will not help you at all.
    The good thingsGood pay, good company events
    The challengesThey are holding on to my final pay and final documents for as long as they can. I have resigned 3 months ago and until now, the offboarding team is not responding to my emails. The management team as well as the off boarding team is uncooperative.
    1.0
    JO
    Sep 2020
    5 to 6 years in the role, current employee
    career over family. best company to work for pala e?
    The good thingsnone as far as i can remember
    The challengesrequires you to work on HOLIDAYS, day offs, and FCKNG SUNDAY
    2 people found this helpful
    4.0
    Mobile Developer
    Jul 2020
    1 to 2 years in the role, current employee
    Great experience working with talented peoples
    The good thingsBest to work with agile development
    The challengesI don't enjoy working with people who pass their tasks to other employees.
    1.0
    Data Science Solutions
    Jul 2020
    Less than 1 year in the role, current employee
    Higher ups have no respect for regular employees. Bad attitude and 0 respect.
    The good thingsBenefits are good and competitive
    The challengesNo training plan for new employees. They don't even have documented process flows that new employees can follow.
    2 people found this helpful
    5.0
    Loan account officer
    Jun 2020
    1 to 2 years in the role, former employee
    I had a really wonderful work experience in this company.
    The good thingsEmployer gave a very big opportunity to enhance my skill in business and management.
    The challengesSince I have been working for the marketing team here, I had a few challenges when it comes to hitting the monthly quota as that factor is really dependent on the city's over-all economic status.
    4.0
    Workforce analyst
    Jun 2020
    Good Place, Not good Boss
    The good thingsBenefits and career opportunities and development
    The challengesGreat lot of perks benefits and care with employees only the boss is the problem.
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