Transec BPO
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    Transec BPO
    (43 reviews)
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    Company Reviews

    Working at Transec BPO

    4.643 ratings in total
    5
    28
    4
    14
    3
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    Rate salary as high or average
    98%
    Employees recommend this employer to friends
    Work/Life balance
    4.7(43 ratings)
    Career development
    4.4(43 ratings)
    Benefits & perks
    4.0(43 ratings)
    Management
    4.6(43 ratings)
    Working environment
    4.7(43 ratings)
    Diversity & equal opportunity
    4.8(5 ratings)
    Ratings for Transec BPO are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Recruitment Specialist
    Aug 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Great place to learn and thrive
    The good thingsWhat I really appreciate about Transec is how they genuinely support growth. My lead and teammates have been super helpful with coaching, which has really helped me build my skills and keep up with new tools. I also liked the benefits when I applied like HMO, company-issued equipment, a stocked pantry, clean sleeping quarters, and fun company-paid events and trainings.
    The challengesI can’t think of any major challenges that stood out during my time here. I’ve found the job to be both rewarding and fun.
    5.0
    Administrative Specialist
    Jul 2024
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Good working environment.
    The good thingsOur core team is close-knit. It's more than just co-workers, I consider these people my close friends. We eat together, celebrate birthdays, and hang out after work. The Transec team is friendly, which makes the workplace enjoyable. Aside from this, I've seen how the company prioritizes work-life balance and inclusivity, valuing employee opinions, and collaboration. Moreover, Transec extends its commitment to social responsibility by doing outreach events.
    The challengesDue to my position's varied workload, I need to be flexible and open to learning new skills.
    2 people found this helpful
    4.0
    Retention Specialist
    Feb 2024
    Ortigas Pasig City Metro Manila3 to 4 years in the role, current employee
    It's been a great opportunity to work with this company.
    The good thingsI've been a part of Transec for many years, and the supportive management have made the nature of our work immensely fulfilling. Through their open-door policy and commitment to employee well-being, they've cultivated a positive environment that makes facing challenges a collaborative and rewarding experience. The leadership's commitment to providing flexible work schedules, individual health initiatives, and professional growth makes it feasible for us to excel in our roles and maintain harmony in our personal lives.
    The challengesWorking while juggling responsibilities takes a lot of toll on anybody. Especially when you are the breadwinner of the family. It took me some time to reorganize my thoughts and well-being, and the company has been a great help. They constantly check up on you and how you are doing, which helped me go through all my struggles.
    2 people found this helpful
    5.0
    Recruitment Specialist
    Feb 2024
    Pasig City Metro Manila1 to 2 years in the role, current employee
    I embraced the challenge presented by my role at Transec with enthusiasm and determination.
    The good thingsI appreciate the exceptional work-life balance encouraged within our workplace, through the hybrid setup. Additionally, the company boosts camaraderie and morale by organizing various events and immersive team-building activities.
    The challengesAs a recruiter, I've found that the key challenge typically revolves around pinpointing the perfect candidate for the position. Flexibility is crucial because adhering strictly to conventional methods may result in unfilled roles.
    1 person found this helpful
    5.0
    Security Operations Specialist
    Feb 2024
    Ortigas Pasig City Metro Manila
    Work-life balance.
    The good thingsWorking at Transec is an incredibly fulfilling journey filled with growth, learning, and meaningful connections. The company offers work-life balance, and the management treats its employees with care and thoughtfulness. The career growth that I have dreamed of since I started working was made into reality with the help of Transec. Above all else, the leadership thinks of their employees' well-being and treats them like a family.
    The challengesThere are challenges to give you career growth but not something to make your job difficult.
    1 person found this helpful
    5.0
    Back Office Team Lead
    Jun 2023
    Ortigas Pasig City Metro Manila3 to 4 years in the role, current employee
    Transec offers rewarding opportunities
    The good thingsOne of my favorite aspects of working in Transec as a Team Lead is having the opportunity to learn from those in senior positions within the company. Working in a team environment is very rewarding, and I've gained a lot from collaborating with other members who bring a range of perspectives. Transec is a people-centric company. The management and our clients are all fantastic to work with and value work-life balance. We hire and retain the best and brightest, so working with experienced and skilled people in the BPO industry is a privilege. But what I like most is the company offers internal promotion opportunities. In my three years here, I've been promoted twice since they focus on individual growth. They provide us with all-expense-paid workshops as part of their commitment to support our professional development. Every day here is a new opportunity to learn and unfold new knowledge I can use over time.
    The challengesThe salary is not that high compared to big BPO companies. However, if you are looking for a non-toxic environment, Transec is a breath of fresh air.
    4 people found this helpful
    5.0
    Operations associate
    Jun 2023
    A great place to work at that offers work and life balance.
    The good thingsVery Kind Clients. They care about you as a member of their company.
    The challengesCompany benefits. I think they're still working on it.
    1 person found this helpful
    5.0
    HR & Recruitment Associate
    Feb 2023
    Pateros Metro ManilaLess than 1 year in the role, current employee
    Upholds the work-life balance principle. A very good work environment.
    The good thingsBeing a fresher, Transec has set high standards for me on what constitutes an ideal company when it comes to working environment, employee benefits and events, work-life balance, and management. They provide us with perks and benefits like HMO with dependent, life insurance, hosting of team buildings, as well as company freebies and giveaways. Also working with our core team is beyond having just co-workers! We're bonding as close friends, celebrating birthdays, and hanging out outside of work. I will surely recommend Transec to others! This is a great place to work, a good environment for starters, and those who want to grow. I really appreciate how the company believes in my potential to contribute to its growth and productivity. Plus, the management is fair to its employees regarding their salary increases based on their performance reviews. As part of its efforts to maintain a work-life balance, they have also established hybrid working arrangements depending on the account.
    The challengesNone so far. I look forward to working in more years with Transec.
    1 person found this helpful
    5.0
    Team lead
    Feb 2023
    Great job and great workplace
    The good thingsI'm a Team Lead in Transec and been with them for over a year. One of the best things about working here is that I get the chance to grow in my chosen career and the people are supportive as well as courteous. Transec helps a lot with my professional development since they give training, team building activities, and have a positive management culture.
    The challengesAs far my work and workplace are concerned, I don't experience any difficulties or challenges.
    1 person found this helpful
    5.0
    Finance associate
    Feb 2023
    Offering work-life balance
    The good thingsI love that Transec really values work-life balance. My co-workers are friendly and nice. Core teams are also approachable, very helpful, and professional. I’ve been with our company for 4 years now as a finance associate and it's a continuous learning experience for me to work here.
    The challengesCan’t think of anything at this time.
    1 person found this helpful
    5.0
    Communication Specialist
    Feb 2023
    Less than 1 year in the role, current employee
    The one I like most here is the hybrid setup because I prefer staying at home and also going out once in a while. So the work arrangement is perfect for me.
    The good thingsMy position in Transec is mainly in customer support where I answer inquiries via email. The one I like most here is the hybrid setup because I prefer staying at home and also going out once in a while. So the work arrangement is perfect for me. My co-workers are very welcoming. It hasn't been long since I joined the company, but I never felt like I don't belong. They always offer to help whenever I'm struggling with a task.
    The challengesTransec showed me a different view of the BPO industry. I didn't know that I could find a job that would genuinely help me improve my skills. I feel lucky to have the opportunity of working here.
    2 people found this helpful
    5.0
    Account specialist
    Feb 2023
    5 to 6 years in the role, current employee
    I've been with Transec for 6 years now. I started as an Optimization Associate and was able to advance to Account Relations Domain Specialist, thanks to the help of management. My daily tasks include email and database management.
    The good thingsTransec is a great place to work because they care about their employees. I'm part of the team that promotes positive attitude and integrity. I really like what I do and the people I work with.
    The challengesThe company also promotes professional development opportunities for all employees. They're transparent on how the operations are running and its future plans.
    5.0
    Team Lead
    Feb 2023
    3 to 4 years in the role, current employee
    Working in Transec for over three years has been an enjoyable experience.
    The good thingsWorking in Transec for over three years has been an enjoyable experience. The account I'm assigned to helps make an impact on people's lives so working here is a very fulfilling role. I started by handling emails, but now I'm leading our back office team. This sparked rapid growth as I transitioned from agent to management level. Transec helped with this transition immensely as I was trained step-by-step. For me, the best thing about working with our company is its culture. We have a healthy work-life balance and a non-toxic environment with fun activities. So everyone is upbeat and delightful to be around.
    The challengesWorking in Transec for over three years has been an enjoyable experience.
    1 person found this helpful
    5.0
    Team Lead
    Feb 2023
    current employee
    Working for Transec for over three years has been an enjoyable experience.
    The good thingsWorking for Transec for over three years has been an enjoyable experience. The account I'm assigned to helps make an impact on people's lives so working here is a very fulfilling role. I started by handling emails, but now I'm leading our back office team. This sparked rapid growth as I transitioned from agent to management level. Transec helped with this transition immensely as I was trained step-by-step. For me, the best thing about working with our company is its culture. We have a healthy work-life balance and a non-toxic environment with fun activities. So everyone is upbeat and delightful to be around.
    The challengesWorking here has been an enjoyable experience.
    1 person found this helpful
    5.0
    Data analyst
    Feb 2023
    3 to 4 years in the role, current employee
    Transec has aligned my position with my expertise and professional future goals.
    The good thingsI like the convenience of working in a WFH setup. Our client's team members are easy to work with, very friendly, and nice to talk to. I'm also surrounded by people who are good team players, open-minded, and always ready to learn new stuff.
    The challengesVery minor and not a big deal but the company can still improve its peer engagement by conducting more leisure activities, company outings/team building.
    1 person found this helpful
    4.0
    Customer Service Associate
    Apr 2020
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Continuous Learning Process
    The good thingsThe light and ambiance and design of Transec is what I like most working here. As per the client’s treatment it is casual and I rarely encounter irate client. Working in Transec is a constant learning and everyday is a new opportunity to learn and unfold new knowledge that I can use throughout the time.
    The challengesThough rarely, It is inevitable to encounter irate callers.
    2 people found this helpful
    4.0
    Web designer
    Feb 2020
    Very accommodating supervisors and co-employees.
    The good thingsThe workload and schedule balance.
    The challengeslack of in house amenities such as free coffee and food.
    3 people found this helpful
    5.0
    Customer care
    Feb 2020
    Stress free environment
    The good thingsCompetitive incentives and good management
    The challengesThere's no dependent for our health card
    4 people found this helpful
    5.0
    Admin Assistant
    Feb 2020
    Great company that will treat you like a family
    The good thingsI love the people here in Transec. There is genuine friendship with one another and it's a non-toxic environment for all the employees. Work-life balance is legit and the office is very cozy. Management is caring and focused on each individual's development.
    The challengesHoping to have a dependent for HMO.
    5 people found this helpful
    5.0
    Recruitment Team
    Feb 2020
    Less than 1 year in the role, current employee
    Employees treat each other as Family
    The good thingsReal work-life Balance is really present here in Transec. Working with great individuals allows you to enjoy your work every single day.
    The challengesChallenges is indeed a common thing in all types of industries, and we see it in a positive way as it will enhance the skillset that we have.
    1 person found this helpful
    5.0
    Core Team
    Feb 2020
    current employee
    Constantly Learning Here
    The good thingsNot your typical BPO setup. My colleagues have more freedom with our work flows as long as we produce great results. The company gives opportunities to promote from within. Our clients are very nice to work with. Working with skilled and experienced people in the BPO industry.
    The challengesOur tasks constantly evolves so you have to be willing to learn new things.
    3 people found this helpful
    5.0
    Recruitment Associate
    Feb 2020
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Real work-life balance
    The good thingsThe company really value the work-life balance that they post in every job post.
    The challengesThe company is strict when it comes to punctuality which also helps the employee to be punctual in their jobs
    1 person found this helpful
    4.0
    Lead Researcher
    Jan 2020
    Good working environment and tight-knit team
    The good thingsMy co-workers and the good working environment.
    The challengesCommuting to work was quite a challenge.
    1 person found this helpful
    4.0
    Business development
    Oct 2019
    Less than 1 year in the role, former employee
    Good people and work life balance
    The good thingsThe people in transec are all nice, they will treat you like family. It’s a small company with a big heart. I’ve worked with transec for only a few months as a back office associate, this was my first job and it was so hard to say goodbye to my transec fam. Too bad I had to resign because of personal reasons. You’ll have work life balance if you work here.
    The challengesMaybe the commute to work because transec is located in Ortigas - other than that I can’t think of anything else. Of course there are a lot of challenges in one’s work you’ll just have to persevere.
    1 person found this helpful
    5.0
    CSR - UCC
    Apr 2019
    3 to 4 years in the role
    Spectacular
    The good thingsTIME: Establish yourself to be more conscious on your - time for waking up for work, travelling, time for work, time for leisure, time for family, time for yourself, time for your breaks and time for most everything. FAMILY: Your workmates can be your friend and family too. WORK PLACE: Office is near malls, food stores, bank, drug store, and almost all establishments that you need. TRANSPORTATION: At the lobby outside the building, there's always be a way of transportation anywhere you will go.
    The challengesChallenges how to cope for constant change on your work information. New products that is not included on your training. Rules/regulation changes. Overtime on work maybe. But this challenges can be handled and not that hard.
    1 person found this helpful
    5.0
    Recruitment Team
    Apr 2019
    1 to 2 years in the role, current employee
    Work-Life Synergy!
    The good thingsWhat I love about working for Transec is that I get to work in an environment where there is genuine friendships with the people I work with. The company also offers real work-life balance and a challenging yet non-toxic work environment for all employees.
    The challengesHoping for HMO dependents program.
    3 people found this helpful
    5.0
    Core Team
    Apr 2019
    1 to 2 years in the role, current employee
    There is "less stress" here!
    The good thingsTransferring to Transec is like a breath of fresh air. They gave me a fair salary and the office is very cozy.
    The challengesAs the company grows, I hope it would be able to provide a better HMO package to its employees and their dependents.
    4 people found this helpful
    4.0
    Core Team
    Feb 2019
    1 to 2 years in the role, current employee
    Great company culture!
    The good thingsI came from one of the key players in the BPO industry and transferring to Transec is like a breath of fresh air. There's comfortable work environment and they give fair salary and annual merit based on performance. The office is very cozy and location is accessible from different areas. There is definitely less stress & work-life balance is legit here.
    The challengesAs the company grows, I hope it would be able to provide a better HMO package to its employees and their dependents.
    3 people found this helpful
    4.0
    Auto damage estimate auditor
    Apr 2018
    1 to 2 years in the role, former employee
    The experience working with our counter part with USA opened my eyes with insurance claims in America specially the industry standard that americans strictly abide.
    The good thingsThe working environment is good with lots of opportunities to learn and grow. The salary is also good.
    The challengesThe language barrier and different state laws is a confusing at first there is a definitely a learning curb.
    3 people found this helpful
    5.0
    Product specialist
    Jan 2018
    Less than 1 year in the role, current employee
    Good working environment
    The good thingsOffice and employee size is not that big yet, but I think the company is still looking for people for a new account. Work is not that stressful, and offshore bosses are kind, so I find very easy to work with them. We recently have a renovation, and the office looks better than before. It has a unique and modern style that gives the employees an excellent and relaxing ambiance to work. Good thing that along with the recent renovation, they alotted one room to use as a pantry.
    The challengesI think they should improve the cleanliness of the appliances like refrigerator, microwave, and oven. The employee often uses the said appliances, and it should be clean on a daily basis. Or maybe they can have a schedule to clean it weekly.
    3 people found this helpful
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