Eastwood Quezon City Metro Manila1 to 2 years in the role, current employee
Vulnerable Employment and Insecure Work
The good thingsGood for short term employment
The challengesNo job security at all level and business is too small in the Philippines that they can easily put the employees in floating status. Benefits are just okay.
2.0
Quality Assurance Role
Sep 2024
Eastwood Quezon City Metro Manila
This is beneficial to people new in BPO.
The good thingsSome of the people you work with are professional and easy to get to work with
The challengesManagement - bias with favouritism, lack of guidance/support to newly promoted folks.
HR response time always takes multiple days before you can receive a response.
Perks/Benefits/Compensation
5.0
Technical Support Representative
Jul 2024
Eastwood Quezon City Metro ManilaLess than 1 year in the role, former employee
Everyone is accommodating. Best BPO so far.
The good thingsWe'll everything is good with my 1st company.
The challengesWhen the inflation hits on 2016, the company starts short costing. And, removing some agent. Which is in the news. Well good for newbie if you don't want high pay, just job.
5.0
Customer associate
Jun 2023
Quezon City Metro Manila3 to 4 years in the role, former employee
Having a low salary.
The good thingsI enjoyed working with my very kind superiors and colleague.
The challengesI hope they improve the salary of the employees.
2 people found this helpful
4.0
Customer representative
Jun 2022
Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
Accommodative co-workers and supervisors.
The good thingsGaining experience and the help you gain from subject matter experts in the areas not explained in detail while training.
The challengesHandling different types of people you get calls from. It is also difficult to handle customers when you have tools that are not working properly.
5.0
Customer care representative
Apr 2022
Eastwood Quezon City Metro Manila3 to 4 years in the role, former employee
The company provide knowledge how to handle customers
The good thingsThe most good things I experience. When I realized that I can help other people by assisting them with their concern through phone and chat. Specially company have friendly environment.
The challengesI enjoy working with the people, even if sometimes work Is
1 person found this helpful
5.0
Email Business
Mar 2022
Eastwood Quezon City Metro Manila3 to 4 years in the role, former employee
I'm thankful and lucky that TechMahindra is the first company I worked for.
The good thingsMy workmates are really nice. When requesting a preferred schedule, it's always approved.
The challengesEverything is fine except for the low salary.
2 people found this helpful
5.0
Customer representative
Dec 2020
Eastwood Quezon City Metro Manila1 to 2 years in the role, former employee
Unforgetable because it gives you values and respect.
The good thingsValues, opportunity, care, respect, home
The challengesHonestly i dont see any negative parts on this company because overall it gives me opportunity.
1 person found this helpful
5.0
IT Helpdesk
Jan 2019
Eastwood Quezon City Metro ManilaLess than 1 year in the role, former employee
Great experience!
The good thingsI've learned a lot during my stay here in Tech Mahindra. All the supervisors are approachable and understanding. My co-interns are also friendly. Overall, my experience in working here is awesome! 10/10 will recommend to any IT that wants internship.
The challengesSome computer issues are hard to fix, but our supervisors are there to help us.
5.0
Associate Customer Service
Dec 2017
Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
I enjoying work at the company
The good thingsI enjoying work with the company because of their benefits and good compensation.
The challengesthe challenging part is the accent of some clients thats not fluently speaking in English.
2.0
HR executive
Dec 2016
Quezon City Metro Manila1 to 2 years in the role, current employee
Stressful
The good thingsColleagues are good, payroll is all good
The challengesStressful and inhumane decisions of management and clients
4.0
Associate-customer support
Jun 2015
Eastwood Quezon City Metro Manila1 to 2 years in the role, current employee
Stepping stone
The good thingsA loy of good friends.
The challengesbringing joy to the customers
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