Company Reviews

    Working at Solarwinds Software Asia Pte. Ltd. Philippine Branch

    4.517 ratings in total
    5
    12
    4
    3
    3
    1
    2
    1
    1
    0
    100%
    Rate salary as high or average
    94%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(17 ratings)
    Career development
    3.8(17 ratings)
    Benefits & perks
    4.0(17 ratings)
    Management
    4.2(17 ratings)
    Working environment
    4.2(17 ratings)
    Ratings for Solarwinds Software Asia Pte. Ltd. Philippine Branch are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    most recent
    5.0
    System engineer
    Aug 2022
    1 to 2 years in the role, former employee
    Why work at Solarwinds
    The good thingsWork and life balance, it allows you to focus on things that you can do which is important
    The challengesManagement perhaps and decision making
    4.0
    Technical support representative
    Jun 2021
    Caloocan City Metro Manila3 to 4 years in the role, current employee
    Service Desk Analyst & Technical Support
    The good thingsSalary is one of the good things when working with Solarwinds.
    The challengesMost of the time there is no time to take a short break or a lunch break due to the high volume of calls, web tickets, scheduled Webex or remote sessions with clients..
    2.0
    Trainer
    Feb 2021
    Less than 1 year in the role
    Bad experience - Management
    The good thingsHigh salary. reimbursement in internet connection.
    The challengesLack of support and direction from direct manager.
    4.0
    Collections Specialist
    Jun 2020
    5 to 6 years in the role, former employee
    Fun and Friendly working environment
    The good thingsFree food and drinks Bonuses and appraisals Relaxed and riendly working environment
    The challengesLack of career growth and development
    5.0
    Technical support representative
    Apr 2020
    nice company to work with
    The good thingsthe owner of the company is compassionate and understanding to its employee
    The challengessupport requires constant knowledge check, highly technical issues
    5.0
    Senior manager
    Mar 2020
    3 to 4 years in the role, former employee
    Solarwinds. The best story in IT
    The good thingsGreat boss and Great Culture
    The challengesThere should be more inter management interaction
    5.0
    Technical support
    Mar 2020
    1 to 2 years in the role, former employee
    You'll be working with good folks here in a highly technical environment
    The good thingsI was blessed to have been under a good manager that took great care balancing my personal vs the business needs of the company.
    The challengesTraining. Being a software company that caters to IT professionals, it demands a highly technical skill to keep up with technology and their training materials could not sustain this.
    4.0
    Technical Support, Intermediate
    Feb 2020
    1 to 2 years in the role, current employee
    great and stressful stepping stone
    The good thingsColleagues and Manager
    The challengesdealing with a lot of partners
    5.0
    Corporate Services Manager
    Sep 2019
    1 to 2 years in the role, current employee
    I love SolarWinds! I love my boss! :)
    The good thingsWorking with SolarWinds Manila is a fantastic experience for me. I like the culture and I love the people specially my boss (best boss ever). Truly, you will stay in a company and you will love what you do if you have a great boss at your back to support and help you through.
    The challengesWorking with a lot of stakeholders is quite challenging but I am loving it. :)
    5.0
    Technical trainer
    Jun 2019
    Technical Trainer
    The good thingsGreat Manager and team culture driving solutions to the I.T. community
    The challengesCommute as I live far from the office
    3.0
    TSR (Tecnical Writer)
    May 2018
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    The company is good company to learn the basic and advance technical configuration and troubleshooting of network
    The good thingsLearning the advance protocols of network, managing network nodes, and monitoring them using the software itself. Additionally learning the process of database integration into a network physical and virtual. The architecture of the software also discuss advance ports being used in a network, also where to get the diagnostic logs of the server if there is a downtime.
    The challengesThe challenges is how to continue evolving to the next level as a network support specialist, on how to have your proposed solution or alternative process accepted. Also on a certain degree the challenge is how you can be allowed to expand your skillset in order to proove your worth
    5.0
    .net developer
    Dec 2017
    current employee
    It's a good workplace
    The good thingsBenefits and facilities
    The challengesTime management, most of us are midshift.
    5.0
    Application support
    Jun 2017
    1 to 2 years in the role, current employee
    work is enjoyable
    The good thingswork is play
    The challengesit's becoming more of a call center with its metrics based system
    5.0
    Web operations engineer
    Feb 2017
    Less than 1 year in the role, current employee
    Ok
    The good thingsGreat
    The challengesKeeping up with technologies
    5.0
    it support engineer
    Jan 2017
    Fairview Quezon City Metro Manila1 to 2 years in the role, current employee
    great experience but lacks career development
    The good thingsfood, management and colleagues are great
    The challengesunable to pursue or advance your career in network, systems or security since the product is mainly a monitoring tool.
    5.0
    IT Support Analysts Intermediate
    Nov 2016
    1 to 2 years in the role, former employee
    Trust and Respect
    The good thingsSolarWinds did well in the following areas: - Developing People - Developing Leaders - Developing Softwares that make IT Jobs as easy as slicing a piece of cake - Developing mature individuals by allowing them to make sound decision on their own and giving them the ability to be a business partner - Customer Centricity - I work in our Tech Support Department and every time our customer calls in, all the peopler around me, the Management, the Senior Techs and Developers are always in the shoes of the customers when offering help
    The challengesSolarWinds as a global company needs to improve on the following: - Regional Support site relationship - that is, a video conference meeting with the other region groups specially in the Support Department including the levels of Support Engineers, Support Managers and even Support Directors. - Global Company events
    5.0
    Technical Support for n-able
    Jun 2015
    Less than 1 year in the role, former employee
    A great company to work for
    The good thingsThe free merchandise and good working environment
    The challengesProceeses and implementing kpi's
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