My agent, my friendThe good thingsSinga is the agency who handles all paper works that I need to join the ship. They are always on time and precise on all details including my transfer flights. They never ask for money or gifts in return in all transactions. As a seafarer, I recommend Singa will be the best agency they could have. They are not only your agent, but your family as well.
The challengesI dont see anything that they need to change or improve. Probably, expand the hiring level as they are really a reliable and trustful agency. Moreover, I think it's best to add more activities for family of seafarers.