PayPal
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    PayPal
    (12 reviews)
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    Company Reviews

    Working at PayPal

    4.612 ratings in total
    5
    7
    4
    5
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(12 ratings)
    Career development
    4.2(12 ratings)
    Benefits & perks
    4.7(12 ratings)
    Management
    4.0(12 ratings)
    Working environment
    4.4(12 ratings)
    Ratings for PayPal are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    4.0
    Hydrid of chat and calls for all types of concerns with their PayPal accounts
    May 2023
    3 to 4 years in the role, former employee
    Been with all the levels of departments from the basic up to the highest level, both personal, premium up to the business accounts.
    The good thingsEnjoying the perks of having stocks given by the company which we earn additional other than our salary every payout.
    The challengesIt's has been very stressful since the level that I had was already the highest department. Calls was not filtered which means I received all types of concerns and issues even though there are different departments for each concerns. Although I am capable of all of those concerns, the calls should be directed to the designated departments. Not to mentioned that the salary for level upgrade was not increased.
    5.0
    Customer Service Teammate
    Feb 2023
    Las Pinas City Metro Manila3 to 4 years in the role, former employee
    Customer Service Teammate
    The good thingsYou will enjoy the incentives and benefits in this company. That I cannot dispute.
    The challengesYou have to be more patient with yourself and meet the numbers otherwise you will soon end up in a program where you cannot catch up and that would be too late. That is one life lesson from me. Otherwise you will be given plenty of chances to improve. Make sure that the left hand knows what the right hand is doing otherwise you will lose.
    5.0
    Customer representative
    Oct 2022
    Laguna Calabarzon3 to 4 years in the role, former employee
    Best employer so far!
    The good thingsPayPal Philippines has one of the best compensation and benefits package.
    The challengesVery minimal and not significant for me to specify.
    5.0
    CIP Advisor 2
    Sep 2022
    1 to 2 years in the role, former employee
    Working at PayPal is one of my best decision in life.
    The good thingsLots of perks, rewards and recognitions. Your hardwork is valued and recognized.
    The challengesIncrease PTO. As the volume of work is heavy I believe that increasing PTOs would be a great help for the employees.
    4.0
    Supervisor
    Apr 2022
    1 to 2 years in the role, former employee
    diverse and fun work environment.
    The good thingsfun and diverse crowd they make it a point that you belong and are part of a unified front.
    The challengeson my time there the company was in early transition and migration of its workforce from the U.S there were some minor snags operation snags which came about due to the pandemic but was expected on those early days. it was rather fun building the process map for the line of business.
    4.0
    Disputes and Claims, Customer Solutions Teammate
    Mar 2022
    Less than 1 year in the role, former employee
    My PayPal experience
    The good thingsWhat I love during my stay in PayPal is I have learned a lot of processes that is new to me because I came from a Telco account; which I think will also be useful on my future career.
    The challengesChallenges is when I need to balance all the metrics for me to passed and be regularized.
    5.0
    Customer service representative
    Dec 2021
    It's a great company to work for
    The good thingsGreat benefits and competetive salary.
    The challengesCareer growth is a challenge
    5.0
    Customer Solutions Teammate
    Aug 2021
    1 to 2 years in the role, current employee
    Banking and Finance/ Customer Service
    The good thingsWork life balance and good company ethics.
    The challengesStress level is more than the median in an effort of exceeding the norm
    5.0
    customer service teammate
    Aug 2020
    Less than 1 year in the role, former employee
    A happy and healthy place to work at.
    The good thingsemployees and the management collaborate for the growth of the company and the wellness of everyone.
    The challengesnone, as in nothing. well, i guess, sometimes in peak hours there will be no available mug coz there is so many teammates using it even though the mugs like a hundred.
    4.0
    Cusgomer service
    Mar 2020
    Less than 1 year in the role, current employee
    Paypal Philippines the good and bad.
    The good thingsThe working environment and peers
    The challengesContacting HR. Disputes and any other HR related complaints.
    4.0
    Customer Solutions Teammate
    Feb 2020
    Less than 1 year in the role, current employee
    Fun at work :)
    The good thingsThey are open for feedbacks
    The challengesOf course you have to keep your spot. Always be on time and do what is expected for you to do.
    5.0
    Team lead
    Apr 2019
    Great
    The good thingsWork life balance
    The challengesTime due to meetings
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