Offshore Outsource Operations, Inc.
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    Offshore Outsource Operations, Inc.
    (185 reviews)
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    Company Reviews

    Working at Offshore Outsource Operations, Inc.

    4.7185 ratings in total
    5
    147
    4
    29
    3
    2
    2
    1
    1
    6
    98%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.8(182 ratings)
    Career development
    4.6(182 ratings)
    Benefits & perks
    4.3(181 ratings)
    Management
    4.6(181 ratings)
    Working environment
    4.6(182 ratings)
    Diversity & equal opportunity
    4.7(36 ratings)
    Ratings for Offshore Outsource Operations, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 185 reviews sorted by most recent
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    1.0
    Business DevelopmentAssociate
    Mar 2026
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Traumatic and worst job experience
    The good thingsTraining with the owner of the company.
    The challengesNothing, i believe that if they still continue to treat their employee just like, there will no improvement at all.
    5.0
    Customer Support Agent
    Feb 2025
    San Miguel Pasig City Metro ManilaLess than 1 year in the role, current employee
    It's really different from other BPO, far from what we called call center cliches.
    The good thingsNot toxic account, compensation is good
    The challengesI just wish that HMO coverage starts @ day 1 with dependents
    5.0
    Customer Service Associate
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great company for starters, Management is straightforward
    The good thingsThe Values and the unorthodox type of recruitment and management
    The challengesthe commute from my residence and the additional benefits it can offer to its employees
    5.0
    Customer Support Associate
    Feb 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Great place to work, job stability assurance as long as you adhere with all the policies mandated.
    The good thingsFast hiring process. They value time of applicants. If you're looking for job stability OOO is highly recommended, it's not a typical BPO that once a project closed your employment may be compromise since it's an in-house account. A good environment for someone who loves to learn new skills.
    The challengesBeing an introvert may be a challenge when starting in a new environment, but I find the people here nice and approachable.
    5.0
    Customer Service Specialist
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Highly Recommended for all
    The good thingsGood company not like other BPO
    The challengesNone so far the company is good
    5.0
    Customer Support Agent
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    It was great, welcoming, I could stay here for very long, until I'm a shareholder of the company
    The good thingsThe ambiance is great, not your typical BPO, more like a office setup
    The challengesI think the number of leaves still needs to be worked out
    5.0
    CSR
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Work life balance is highly exercise.
    The good thingsSmooth onboarding. Friendly staff and all are accommodating.
    The challengesNone so far, everything runs so well.
    5.0
    Customer Care Specialist
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    I didn't see any reason to leave the company because they offer a good compensation and at the same time work life balance which is other company can't provide
    The good thingsthe things that I like on the company is that they offer a fixed off which is every weekend that other company can't offer
    The challengesfor me. I didn't see any reasons to leave the company because of its compensation that they offer and at the same time work life balance
    5.0
    debtor control
    Feb 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    I have this gut that i trust it so much, if I don't feel like home at the moment i step in the office, I don't push through the employment coz for sure it will not give me the excitement to work everyday. But here I felt relax and excited to go to work and see what will I learn more for the day. It's worth staying to a company that you feel home and excited everyday to make your job done.
    The good thingsEmployment process is easy, that on the interview you will know if you are on boarding. Competitive Salary. Its not a typical BPO.
    The challengesnone at the moment because most of the department have unity. Team leader and other tenure employees are helpful enough to all the questions we have.
    5.0
    Customer Support Associate
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Kudos to OOO! Overall experienced is all good.
    The good thingsCompensation, schedule and work environment are all good. Based on my observation, I can easily learn things working with the company.
    The challengesNone as of the moment.
    4.0
    csa
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    can't say that much yet as I am fairly new to the organization
    The good thingsthe hiring process was fast
    The challengesthe pantry is kinda small
    5.0
    Customer Service Associate
    Feb 2025
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great experience, cool employees
    The good thingsThe employees are approachable, not a typical BPO.
    The challengesNone so far. Great experience while in training.
    4.0
    csa
    Feb 2025
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    I can recommend the company to my friends.
    The good thingsI like the environment and management of the company very conducive.
    The challengesWhat I don't like about is that you will be bombarded with info since you will be supporting all of the dep't.
    5.0
    Business Growth Analyst
    Feb 2025
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    The staffs are cool and accommodating.
    The good thingsThe staffs are very approachable and accommodating. Laine and Tine made me feel comfortable. The management are cool
    The challengesAs of now, I can't think of any. It's been good so far.
    2.0
    CSA
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Laidback environment
    The good thingsLaidback. Not your typical BPO. No dress code.
    The challengesLack of facilities. No structures.
    5.0
    Customer Service Associate
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Overall, the experience is great
    The good thingsThe technology in offshore is updated, they even have a high quality environment and professional staff or the management.
    The challengesNone so far, because I am the person who is willing to grow
    5.0
    Customer Service Associate
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Overall experience is good.
    The good thingsI like how this company are accommodating.
    The challengesNone so far, it's all good overall
    5.0
    Business Growth Adviser
    Jan 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    So far so good. No issues with the bosses and the clients are really chill.
    The good thingsNice environment. Fixed weekend off and morning shift.
    The challengesTraffic jams and a lack of designated spaces for each department.
    4.0
    Customer Experience Specialist
    Mar 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    I'm glad to be part of this company.
    The good thingsThe management and the team.
    The challengesNone so far. And hoping for the best.
    1 person found this helpful
    4.0
    Customer Service Call Centre Representative
    Mar 2024
    Ortigas Pasig City Metro Manila
    Hands On Management
    The good thingsFast hiring process.No need for unecessary exam and interviews.
    The challengesNone at the moment this time.
    1 person found this helpful
    5.0
    Customer Experience Specialist
    Mar 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    All through out, the process is smooth and easy
    The good thingsRecruitment wise, the process is smooth and easy and went through just fine until i landed the position that i have applied for
    The challengesHaven't noted any, that's it.
    1 person found this helpful
    4.0
    Debt Collection
    Mar 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Promising future just work hard and give your best
    The good thingsPleasant working condition with happy/good vibes
    The challengesJust the time zone that makes it challenging
    5.0
    Operations Team Leader
    Mar 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    It has been a good experience so far as I am eager to learn the business as this is new to me
    The good thingsChallenging and involves critical thinking so it will be job fit for someone who is looking to improve and enhance their skillset and add certain things to their current skillset
    The challengesSo far, experience has been good so there's no challenge yet.
    4.0
    Customer Experience Specialist
    Mar 2024
    Pasig City Metro Manilacurrent employee
    I love the company and Karl for president
    The good thingsCooked rice for lunch
    The challengesSmall pantry only good for 8 person
    5.0
    Customer Service Representative
    Mar 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    So far everything is interesting and straight forward
    The good thingsFast recruitment and Quick response
    The challengesCommuting to Ortigas
    5.0
    Customer Experience Analyst
    Mar 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Overall experience is good.
    The good thingsMorning shift and weekend rest day.
    The challengesNone as of the moment.
    4.0
    Customer Service Representative
    Mar 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Satisfied working here because of the people I'm working with are so generous.
    The good thingsSchedule and Environment
    The challengesNone so far. None so far. None so far
    5.0
    Experienced Customer Service Representative
    Mar 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Very nice.
    The good thingsVery good. Work life balance
    The challengesNone at the moment.
    4.0
    Customer Experience Specialist
    Feb 2024
    Ortigas Pasig City Metro Manila
    Overall, the location is great for me, shift is great as well (AU Time), and co-employees and management are friendly.
    The good thingsnot your typical BPO set-up Early morning shift (AEST)
    The challengesnone I can think of the moment
    5.0
    Customer Experience Agent
    Feb 2024
    Pasig City Metro Manila
    The recruitment process is very fast and you can start right away. It's not the typical BPO setting since it's more like a back office.
    The good thingsyour dream dayshift with weekends off
    The challengesyou are only entitled to a few leave credits
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    Reviews by location
    Mandaluyong City Metro ManilaPasig City Metro Manila