Ocwen Business Solutions, Inc.
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    Ocwen Business Solutions, Inc.
    (25 reviews)
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    Company Reviews

    Working at Ocwen Business Solutions, Inc.

    4.125 ratings in total
    5
    14
    4
    5
    3
    3
    2
    1
    1
    2
    96%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(25 ratings)
    Career development
    3.2(25 ratings)
    Benefits & perks
    4.0(25 ratings)
    Management
    3.6(25 ratings)
    Working environment
    4.0(25 ratings)
    Ratings for Ocwen Business Solutions, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    5.0
    Customer representative
    Apr 2023
    5 to 6 years in the role, former employee
    One of the nice place to work with
    The good thingsWorking with my colleagues, Nice place to work with the management is good also fast food is accessible
    The challengesThe only challenge that I have is going to work m but when you say in the company I don't fine it challenging I dealing with irate customers is just normal you just need to make sure where able to assist or resolve the issue at the end of the day.
    5.0
    Customer care
    Apr 2022
    Pasay City Metro Manila1 to 2 years in the role, former employee
    Great, awesome, challenging
    The good thingsGreat management, good compensation and benefits, got an awesome team leader and manager.
    The challengesLack of support like SME's
    1.0
    Spanish Bilingual CSR
    Mar 2021
    Pasay City Metro Manila1 to 2 years in the role, former employee
    It's just a big unending stress test
    The good thingsOffers salary that is a bit higher than your average callcenter.
    The challengesThe workload is too much. Stress is always at all time high. Everyday everyone goes home exhausted. They sure know how to get the most out of what they're paying you. lol
    5.0
    Customer representative
    Mar 2021
    It’s a full of learning and fun experience
    The good thingsThey help you to stretch out your work capabilities
    The challengesThere are lots of tasks that needs to be learned but somehow they can be manage
    5.0
    Analyze the difference document
    Mar 2021
    Cavite CalabarzonLess than 1 year in the role, former employee
    Nice to work,the facility is good
    The good thingsI enjoy to work here to ocwen because near to my place,new meet people,easy to work.and enjoy the workplace that's y I enjoy.
    The challengesBecause of the traffic although your early is not enough.and they don't have car 9t yellow cab to direct to that palce
    4.0
    Spanish customer service representative
    Apr 2020
    Less than 1 year in the role, former employee
    Work environment, great locations, good salary
    The good thingsWork environment, great locations, good salary
    The challengesWork environment, great locations, good salary
    5.0
    imaging associate
    Oct 2019
    Less than 1 year in the role, former employee
    satisfying work experience.
    The good thingsclear instructions full support instructors. good environment
    The challengesthings would be better if computers are faster
    5.0
    Customer care executive
    Jun 2019
    Less than 1 year in the role, current employee
    High Salary
    The good thingsHigh salary and good HMO benefits
    The challengesLearning the mortgage industry is very hard specially if you are a first-timer.
    4.0
    Imaging Associate
    May 2019
    Less than 1 year in the role, former employee
    Working at Ocwen is unforgettable and I don't regret working here.
    The good thingsThe people, especially our Team Leaders and Managers are easy to get by. The work environment is always clean and less stressful. Every other day, we review our mistakes by having huddle time with teammates and team leaders.
    The challengesWorking for 6 days a week is a challenge for me. Reaching a quota for a day is also challenging but it our Team Leaders always gave us a reward weekly if we reached our quota so we, as employees are always giving our best to finish the job.
    5.0
    Tax specialist
    Oct 2018
    5 to 6 years in the role, current employee
    Currently working with Tax Specialist
    The good thingsHandling disbursement transaction for real estate tax payments
    The challengesNo career growth
    5.0
    Assistant manager - Compliance Testing
    Jun 2018
    Superb Employee Engagement Program
    The good things- Benefits are competitive -high paying job -Career opportunity -Good Culture -Friendly HR -Strong Core values -Continuous Learning
    The challenges-Regulators in US who strictly monitoring the company
    5.0
    IT Infrastructure
    Oct 2017
    1 to 2 years in the role, current employee
    One of the most Highest Paid IT
    The good thingsGreat Manager
    The challengesna nothing more actually
    5.0
    Tax specialist
    Aug 2017
    great place to work!
    The good thingsGreat place to work.
    The challengesNone
    5.0
    Customer Care Coordinator
    Jun 2017
    3 to 4 years in the role, current employee
    It was great
    The good thingsIncentive is sooo great.
    The challengesThe changes in metrics which is not feasible anymore
    5.0
    Lead Storage and backup
    Jun 2017
    Great company!
    The good thingsLeadership
    The challengesBeing fair to everyone,
    5.0
    Bilingual collection rep
    May 2017
    1 to 2 years in the role, former employee
    Its a good company
    The good thingsBest pay
    The challengesvery far office
    3.0
    Relationship manager
    Feb 2017
    Challenging
    The good thingsWork incentives
    The challengesStressful account
    3.0
    Customer care representative spanish
    Jan 2017
    Less than 1 year in the role, current employee
    They try to catch up you because the incentive
    The good thingsThe people, all are very nice and that helps you to have nice time
    The challengesUnderstand the financial laws from US
    4.0
    Service desk analyst
    Nov 2016
    3 to 4 years in the role, current employee
    Just ok
    The good thingsJust ok
    The challengesNothing much
    3.0
    Service delivery manager
    Oct 2016
    Less than 1 year in the role, former employee
    Nice working environment
    The good thingsGood salary
    The challengesGroupings selection and the TL is kind if a joke. Not fit to the position particularly the Service delivery team
    4.0
    Customer Care Coordinator
    Oct 2016
    3 to 4 years in the role, current employee
    Good
    The good thingsGood pay
    The challengesUnderstanding basically in and out of mortgage servicing
    1.0
    CSR
    Oct 2016
    Long commute.
    The good thingsFriends and bonus.
    The challengesCommute, lazy TLs.
    4.0
    Imaging Associate
    Jul 2015
    Less than 1 year in the role, former employee
    Ocwen
    The good thingsI enjoyed the working environment
    The challengessometimes there are system issues or system latency
    2.0
    CSR
    Jul 2015
    1 to 2 years in the role, former employee
    The Company that pays but lacks care
    The good thingsThe good thing about this Company is that they offer above industry compensation package. In fact, this is where I was offered almost doubled he rate from my previous Company. Maybe that's because I was put into financial account. For the Information of all, Financial account in BPO is one of the top rated account one would wish to be part of, as compensation re is at stake but the stress really
    The challengesHad issues with the Company as my role was completely different from my Contract. I signed a contract with them being an Inbound CSR but later roughly after 2 mos of good performance I was been transferred to a new program that the Company will support. I tried to declined the new assignment but they said that I do not have other option but to take it otherwise I have to resign. The most stressful
    5.0
    Senior financial analyst
    Jun 2015
    Good working environment
    The good thingsCompensation given to me is more than i expected, the working environment is very good with friendly staff.
    The challengesSelf start, training is not that much coordinated, helpdesk with IT related matters are not being accommodated as soon as possible.
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