NSDMM Management Services Inc.
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    NSDMM Management Services Inc.
    (14 reviews)
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    Company Reviews

    Working at NSDMM Management Services Inc.

    3.714 ratings in total
    5
    6
    4
    4
    3
    1
    2
    0
    1
    3
    93%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(14 ratings)
    Career development
    3.8(14 ratings)
    Benefits & perks
    2.6(14 ratings)
    Management
    2.6(14 ratings)
    Working environment
    3.3(14 ratings)
    Diversity & equal opportunity
    1.5(2 ratings)
    Ratings for NSDMM Management Services Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
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    1.0
    Lounge Attendant
    Nov 2024
    Makati City Metro Manila1 to 2 years in the role, former employee
    it was a challenging work environment
    The good thingsi gained friends and self improvements
    The challengesi work even its holiday
    1.0
    Concierge
    Apr 2024
    Makati City Metro Manila
    I had some good times meeting people, and colleagues and learning new things, but the management made it hard to enjoy working there. If they fixed these problems: giving enough motivation and 1:1 training/coaching to correct the mistakes instead of complaining on the group chat, and setting boundaries by giving their employees 100% respect for their time off to take care of their own physical, spiritual, and mental health, it could be a much better place to work.
    The good thingsI enjoyed meeting new people and helping them out. I was happy to solve customer problems and learn new skills from my colleagues.
    The challengesThe company didn't do much to keep their employees motivated, and the pay wasn't that great for the work done. Also, the management didn't respect time off – they'd call even when supposed to be resting at home and should answer the calls for their concerns no matter what. They have no boundaries and they always want more from their employees, but doesn't give enough motivation and benefits for their employees. Instead, they complained a lot and expected their employees not to make any more mistakes.
    3 people found this helpful
    3.0
    Concierge
    Aug 2022
    Cebu Central Visayas3 to 4 years in the role, former employee
    Working for 3 years at Ayala Center Cebu and I could say that I did a great job and dedicated towards my job because interacting with other people is my thing and I’ve grown so much, always giving my best foot forward.
    The good thingsI have experienced handling different types of complaints, incidents and drills also discovered myself that I have long patience when it comes to customer and be able to adjust with my teammates. I’ve learned new knowledge and skills as well and we are sharing different ideas and problem solving to whatever circumstances we experienced.
    The challengesWorking in a lively, fast-paced environment with such a demanding people around and lack of manpower always gave you stress and mental breakdown plus company's demand is very high. also, the management is very poor in managing and motivating their people. Benefits are not properly given to the employees such as sick leave,vacation leave, medical benefits, etc. Employees problem and violating rules wasn’t discussed properly with management.
    4.0
    Concierge
    Apr 2022
    Less than 1 year in the role, former employee
    Dealing with customers are fun.
    The good thingsI enjoyed working here because i met different people. I just love helping those people most especially foreigners who visit Philippines.
    The challengesBy dealing with numerous complaints of the customers.
    5.0
    HR assistant
    Mar 2021
    1 to 2 years in the role, former employee
    Good experience for fresh grad. especially in seeking hospitality field
    The good thingsPeople and Environment but especially the customers that always praise you for your hard work.
    The challengesComplaints and the Management.
    5.0
    Concierge
    Jul 2019
    1 to 2 years in the role, current employee
    I’t makes me a better person who is confident to deal to different types of people and already conquer hear fear.
    The good thingsI learned a lot and the room for growth was always there.
    The challengesLong period of duty and stress when ot comes to the customers.
    4.0
    Concierge
    Feb 2019
    1 to 2 years in the role, current employee
    It was full of challenge.
    The good thingsIt will be helpful to my career advancement because the training is very helpful for boosting your confidence and in improving your communication skills. the salary is also good because it is increasing from time to time and it has overtime pay.
    The challengescompany's demand is very high that it is impossible to give to them. also, the management is very poor in managing and motivating their people. benefits are not properly given to the employees such as sick leave,vacation leave, medical benefits,loans,etc.
    1 person found this helpful
    5.0
    Concierge
    Jun 2018
    Customer Service Representative
    The good thingsI help people to their needa.
    The challengeslack of benefits
    1 person found this helpful
    4.0
    Concierge
    Oct 2017
    1 to 2 years in the role, former employee
    It was a good experience. Nice company.
    The good thingsI learned a lot to this company specially when it comes to customer service. :)
    The challengesHonestly, I don't have any bad comment because I do love my job. Is just that i just need to leave and to learn more from the other company.
    5.0
    Customer Lounge Attendant
    Jul 2017
    Less than 1 year in the role, former employee
    Working with NSDMM is really great.they have good camaraderie with co-employees and we are paid well including our benefits.
    The good thingsI enjoyed working here because I love to interact with people..I've met new friends..and enjoyed their company as well.
    The challengesI encountered a bit of challenge when I was assigned as rotation or roving for different malls..but still I can manage my schedules and it did help me to familiarized different places around metro manila
    1.0
    Concierge
    Jul 2017
    1 to 2 years in the role, former employee
    To give excellent service to the customer.
    The good thingsCommunicate
    The challengesComplaint from the customer
    5.0
    Concierge
    Jun 2017
    Less than 1 year in the role, former employee
    Great experience working in ayala malls
    The good thingsSupportive OIC and co employee
    The challengesNothing
    4.0
    Customer service representative
    Jan 2017
    1 to 2 years in the role, former employee
    Amazing experience
    The good thingsI've got the chance to interact with different kinds of customers including celebrities...
    The challengesThe complaints of the customers about the other mall store is really stressful..
    5.0
    Customer service representative
    Jan 2017
    Less than 1 year in the role, former employee
    Giving the best services to the customers.
    The good thingsIt makes me happy when i see customers satisfied with their needs and wants.
    The challengesIts very challenging when the time of handling complaints. On how you settled different types of complaint.
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