Based my experience, one time we have 1 client she’ getting mad becausen she said waiting for long time nobody any staff to assist to her, but I said before I leave her “ maam wiilling to wait for more than 1 hour, and she said it’s ok, but after few minutes she’s do sterical, aThe good thingsFriends, family, good communication to each other, and also love for each other’s
The challengesTo communicate to other who people somtimes we cannot understand