My Freight Staff
Write a review
    My Freight Staff
    (19 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Reviews

    Working at My Freight Staff

    3.119 ratings in total
    5
    7
    4
    3
    3
    0
    2
    2
    1
    7
    95%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(19 ratings)
    Career development
    2.9(19 ratings)
    Benefits & perks
    2.9(19 ratings)
    Management
    2.9(19 ratings)
    Working environment
    3.7(19 ratings)
    Diversity & equal opportunity
    3.9(13 ratings)
    Ratings for My Freight Staff are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Virtual Assistant
    Oct 2025
    Sipocot Camarines Sur4 to 5 years in the role, current employee
    A great place to learn and grow professionally.
    The good thingsSupportive management, good work environment, and growth opportunities.
    The challengesWorkload can get busy at times.
    4.0
    Tracking Officer
    Oct 2025
    Davao City Davao del Sur1 to 2 years in the role, current employee
    Working with MFS changed my life.
    The good thingsThey live up to " work-'life balance". Salary is either on time or few days ahead. Very nice people to work with.
    The challengesShould implement programs that encourages engagement.
    5.0
    Virtual Assistant
    Aug 2025
    Cebu City CebuLess than 1 year in the role, current employee
    Strong Work-Life Balance and remote flexibility
    The good thingsSalary is very competitive, work-life balance is great and working from home is a big plus
    The challengesMaybe just the time zone differences
    5.0
    Operations Support Role
    Jul 2025
    Dasmarinas City Cavite3 to 4 years in the role, current employee
    Great company to work for
    The good thingsWorkload is just right. Competitive salary. Bonuses and Incentives generously given. Management is supportive and encouraging.
    The challengescouldn't say anything for cons
    4.0
    Customer Service Representative
    Jul 2025
    Davao City Davao del SurLess than 1 year in the role, current employee
    Overall, it was a highly rewarding experience—well above mediocre for a beginner VA like me.
    The good thingsAs a beginner VA, this has been an extraordinary experience. The compensation is fair, and I’m genuinely pleased with my client, they’ve been exceptionally understanding and accommodating.
    The challengesThe only challenge has been the vulnerability to health issues, and I truly hope MFS considers providing HMO benefits soon. With that addition, I believe MFS would stand out as one of the best companies to ever exist.
    5.0
    Virtual Assistant
    Jul 2025
    Manila City Metro Manila1 to 2 years in the role, current employee
    My experience with MFS has been excellent—great communication, timely service, and a supportive team.
    The good thingsMFS is dependable, easy to communicate with, and always delivers on time. The staff is friendly and proactive, creating a smooth and stress-free working relationship. It’s clear they take pride in what they do.
    The challengesNo challenges at all.
    5.0
    Virtual Assistant
    Jul 2025
    Manila City Metro Manila1 to 2 years in the role, current employee
    A great company to work with!
    The good thingsWorking from the comfort of your own home, and so far I like the vibes of the company, no issues; a positive and supportive environment.
    The challengesOnly good challenges so far, not the kind that will make you quit
    5.0
    Team Member
    Jul 2025
    Manila City Metro Manila2 to 3 years in the role, current employee
    So far it's been a great learning experience & strong industry
    The good thingsGreat pay for 100% remote work, company is continuously growing and improving all around. Long-term positions for those looking for a career they can do from home. No need to drive to work. No need for babysitters. More time in the day because of no commute to the office means it's easier to have work-life balance.
    The challengesTime it takes to hear back on decisions
    1.0
    Operations & Logistics Virtual Assistant
    Jul 2025
    Ayala Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    I was grateful at first — until I realized the real payment was silence, shame, and being treated like I didn’t matter. Cringe to say, but it’s the truth.
    The good thingsThe salary and the clients — that’s it. Everything good felt like a lucky glitch in a system that didn’t really care.
    The challenges✨ Started strong, ended in secondhand embarrassment — for them. • One small mistake? Overshadows everything. Including your loyalty and efforts! • Screenshot from Timedoctor due to carouseled wallpaper = got “code of conduct violation” 🤡 and when I explained? They didnt apologize, still pressing its my fault for having that wallpaper, funnier part? Got flagged twice. Aren't you keeping receipts? • Sent advance delay notice = still marked absent or warning like Hello, are you working? 🙃 • 2+ years of work = no benefits, just a “Happy Birthday” email (thanks, I guess) • Client gifts equipment = I get flagged for “asking for gifts”... even when I declined 💀 • Asked for update? Ignored. Got a response to my email thread without answering the question 😅 • Offboarding? Pay for notarized docs, mail it, then ghosted for 2 months. • Pro-client all the way, VAs are just... there. Until we’re not. Loved the work, grateful for my clients — but the management? Whew. Good luck and God bless 🫶
    5.0
    Software Developer
    Jun 2025
    Dasmarinas City Cavite1 to 2 years in the role, current employee
    MFS My financial partner in life.
    The good thingsTo be my financial partner in life
    The challengesAll I Like, working hours, task, people, department, good and healthy environment
    5.0
    Graphic and Multimedia Designer
    May 2025
    Malolos City Bulacan6 to 7 years in the role, current employee
    I am grateful for the opportunities I’ve had to learn from talented colleagues and to grow professionally. My Freight Staff is more than just a workplace; it’s a community where everyone is encouraged to thrive. I look forward to many more years of creating amazing work with my team!
    The good thingsI've had the privilege of working as a graphic designer at My Freight Staff for the past seven years, and I can genuinely say it has been an incredible journey. From day one, I was welcomed into a collaborative and creative environment that encourages innovation and personal growth.
    The challengesThe leadership team truly values the contributions of each employee, making it easy to feel inspired and motivated every day. The projects I’ve been involved in have not only challenged my skills but have also allowed me to express my creativity freely.
    1.0
    Virtual Assistant
    Apr 2025
    Phil-Am Quezon City Metro ManilaLess than 1 year in the role, former employee
    Absolutely Unprofessional Experience My interview with My Freight Staff was one of the most uncomfortable and pointless experiences I’ve had. The interviewer had a long face the entire time—no smile, no warmth, no professionalism. It felt like they didn’t even want to be there, so I don’t understand why they’re interviewing people in the first place. There was no proper engagement, no effort to make the conversation meaningful. It was as if they were just ticking a box without actually caring about the candidate or the process. If that’s how they treat people during interviews, I can’t imagine how they operate internally. Major red flag. Total waste of time. Avoid if you value respect and decency.
    The good thingsn/a n/an/an/an/an/an/an/an/a
    The challengesn/a n/an/an/an/an/an/an/an/a
    2 people found this helpful
    1.0
    Virtual Assistant
    May 2024
    Quezon City Metro Manila5 to 6 years in the role, former employee
    Do not apply on this company, you will have a horrible experience. Delays in salary, hard-to-reach support ( I don't know why they even bother to call it support that doesn't support you), power tripper support management.
    The good thingsThe salary is a little higher than usual
    The challengesVA support do not care about the agents. Just leave you hanging to dry. They are waiting for you to make mistakes and just penalize you for pretty much everything
    2 people found this helpful
    1.0
    Admin coordinator
    Dec 2022
    Cebu Central Visayas1 to 2 years in the role, former employee
    Look for new employer
    The good thingsOk salary and so so people.
    The challengesThe VA support is horrible in giving me updates on my status. The client is also horrible because they are not following due process.
    3 people found this helpful
    2.0
    Virtual assistant
    May 2022
    Bacolod Lanao del NorteLess than 1 year in the role, current employee
    VA support responds in a timely manner
    The good thingsSalary is more than okay compared to working in a physical office. Great for entry level. Clients make VA feel appreciated.
    The challengesYou won't get as much support as you would like from VA support. They do not read through the whole concern. They are quick to respond on faults and deductions but late to follow up on concern. It will take them 2-4 weeks to get back to you! We're sticking because we love our clients. But the agency is a ripoff.
    2 people found this helpful
    2.0
    VA
    Dec 2021
    Quezon Panabo City Davao del Norte1 to 2 years in the role, current employee
    This is a horrible company.
    The good thingsThey were good at first. But management became horrible this year. Salary are delayed. Commissions are not given. They respond to you anymore. Just horrible experience.
    The challengesThey brush you off when you need them to fix something. They dont respond and they take money you've earned.
    2 people found this helpful
    1.0
    Customer service/operations
    Sep 2021
    Cebu Central Visayas3 to 4 years in the role, former employee
    Terrible management/
    The good thingsSalary was okay. Pay was sometimes delayed.
    The challengesManagement was really bad. They were just looking out for faults and quick to penalize and were somewhat disconnected with VAs. I had issues that were not addressed, I simply did not receive any response from VA support.
    2 people found this helpful
    1.0
    Virtual assistant
    Jun 2021
    Less than 1 year in the role, former employee
    Office politics is rampant.
    The good thingsThe salary is okay and credited on time.
    The challengesTheir VA support team is sketchy. They're not supportive at all. All they do is look out for mistakes and immediately gives you a penalty, although it's subject to further investigation.
    2 people found this helpful
    1.0
    Virtual assistant
    Jul 2019
    Less than 1 year in the role, former employee
    Not a good one
    The good thingsThe pay was a bit high compared to other homebased VA employers and I was working at home which is great.
    The challengesThey don't know how to handle difficult and odd situations. They blamed me for something that was not even my fault without further investigation.
    2 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Bacolod Lanao del NorteCebu City CebuDasmarinas City CaviteDavao City Davao del SurMalolos City Bulacan
    View all