Company Reviews

    Working at Masergy Philippines Inc.

    3.410 ratings in total
    5
    2
    4
    4
    3
    2
    2
    0
    1
    2
    60%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(10 ratings)
    Career development
    3.1(10 ratings)
    Benefits & perks
    3.9(10 ratings)
    Management
    2.7(10 ratings)
    Working environment
    3.5(10 ratings)
    Diversity & equal opportunity
    3.0(4 ratings)
    Ratings for Masergy Philippines Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    5.0
    Tech Ninja
    Sep 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    A great place to work, but it requires hard work to advance.
    The good things1. Great benefits from day 1 2. Hybrid work setup 3. Free meals 1x a week and a pantry full of snacks and drinks 4. Cool new office 5. Collaborative environment 6. Guaranteed annual salary increase at par with the industry median standard
    The challenges1. Workload is heavy, and is advanced than other companies for the same level of position 2. You have to work hard for your promotion; slackers can stay at the same level for years 3. Some people act as if they are entitled to more when they do the bare minimum
    2 people found this helpful
    1.0
    Tier 3 Network Engineer
    Aug 2025
    Ortigas Pasig City Metro Manila5 to 6 years in the role, former employee
    regretting that i stayed for a while there
    The good thingsfair for starters. but not good if you're planning to stay longer
    The challengeshr and admin dont care about employees. your manager doesnt care.
    2 people found this helpful
    5.0
    Sales Operations Consultant
    Aug 2025
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great experience so far
    The good thingsWe work on a hybrid setup, and employees are very chill. The company encourages work-life balance. The salary and benefits are also above-average compared to other in-house companies. Company surveys are taken seriously, and you will see the improvements made based on employees' feedback.
    The challengesNone that I can think of so far
    1.0
    Network Engineer
    Jun 2025
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Low Salary, toxic work environment, bad management. Good for starting engineers but bad for engineers who are looking for a stable career.
    The good thingsGreat benefits. Company is generous in terms of benefits.
    The challengesLow Salary, toxic work environment, bad management. Good for starting engineers but bad for engineers who are looking for a stable career.
    1 person found this helpful
    3.0
    Noc analyst
    Oct 2019
    3 to 4 years in the role, current employee
    Great employees
    The good thingsMid year bonus, Schedule is great 4 days work
    The challengesSalary, and Management reducing employee benefits
    3 people found this helpful
    4.0
    Network Security Analyst
    Jan 2018
    Great Work and Life Balance
    The good things4 days off really gives you lots of time to do other tasks and helps you to really broaden your skills to train.
    The challengesLack of training and little improvement of system processes.
    1 person found this helpful
    3.0
    Secret Ninja
    Jul 2017
    1 to 2 years in the role, former employee
    Literally work-life balance
    The good thingsThe same number of rest days for the same number of work days. I don't know with the other departments. Free snacks and drinks! Random free meals. Interesting annual bonus!
    The challengesNight shift. Heavy workload due to lots of clients in the US. Small room for career growth. They only have 1 event every year and that's really boring! Rare social interaction with other people because almost everyone is busy during the night. They rarely have employees in the morning.
    1 person found this helpful
    4.0
    IT Employee
    Mar 2017
    1 to 2 years in the role, current employee
    Good experience
    The good thingsMasergy provides above average salary for your position as long as it is IT related. The pay and bonuses are really good, leave credits are reasonable, management is not perfect and had some up and downs but they are easy to get along with, friendly environment, reimbursable trainings (IT), and FREE SNACKS! What they do lack is the long term benefits for employees.
    The challengesYou must have good communication skills if you want to be promoted or perform your job well which is understandable since it is an American owned company. They also provide yearly English training.
    1 person found this helpful
    4.0
    Admin
    Dec 2016
    1 to 2 years in the role, former employee
    Current Employee
    The good thingsGreat working relationship with US management, have work-life balance, improving employees' benefits, free soda, snacks and Friday meal, provides reimbursements for certifications and training in US and UK sites.
    The challengesNeeds to improve on government mandatory payment process. There are instances that we need to update our payment/s ourselves. This hinders me in referring my friends to work with Masergy. I just hope this will improve int the future as well...
    1 person found this helpful
    4.0
    Anonymous
    Jul 2016
    5 to 6 years in the role, former employee
    When I used to work at masergy
    The good thingsHave free/paid expense travel/training abroad, significant increase in salary package, lot of rooms to grow, had good camaraderie with friends/colleagues, have excellent US org leadership and family first for employees.
    The challengesPoor local management, poor HMO service, have office politics and inquiry of government related stuff with office manager was not accomplised right on time.
    1 person found this helpful
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