Iconnect Convergence
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    Iconnect Convergence
    (8 reviews)
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    Company Reviews

    Working at Iconnect Convergence

    3.98 ratings in total
    5
    4
    4
    0
    3
    3
    2
    1
    1
    0
    50%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(8 ratings)
    Career development
    3.8(8 ratings)
    Benefits & perks
    3.4(8 ratings)
    Management
    3.8(8 ratings)
    Working environment
    4.0(8 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Iconnect Convergence are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    5.0
    Customer Service Role
    May 2025
    Quezon City Metro Manila11 to 12 years in the role, former employee
    Company serves as my second home, it teaches me how to improve my self, how to get along with my colleague and most especially how to handle our subscriber.
    The good thingsThe environment and the people I worked with.
    The challengesHandling complicated account.
    5.0
    Customer care
    May 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    It is nice to work there, understanding supervisors.
    The good thingsYour health is much important than work. They will understand as long as you present supporting documents such as medical certificate
    The challengesgrave yard shift and the site where it is located.
    5.0
    Customer care service
    Jul 2020
    1 to 2 years in the role, former employee
    It's like your not wprking, because it's like you are just at your home.
    The good thingsBonus, 13th Month, Monthly awardings, Foods,Events and more.
    The challengesit has been good and it can be good 101% in the future because they are always looking forward for a work to be better and simple but yet a great job!
    3.0
    Kapamilya Care Specialist
    Sep 2017
    Feels like you're working with your Kapamilya.
    The good thingsHaving joyful and supportive team mates.
    The challengesDealing with prank callers sometime
    5.0
    Offline support
    Dec 2016
    1 to 2 years in the role, former employee
    The company helped me developed my social skills, all in all it developed me into a better person.
    The good thingsI've learned how to communicate and be vocal about my stand. I've learned to rely on people as well and that we're a team.
    The challengesThe only challenge I encountered was the distance from my place to my job. And you have to learn to adjust quickly. Other than that all is good.
    3.0
    CSR
    Aug 2015
    1 to 2 years in the role, current employee
    Good For fresh graduates
    The good thingsi enjoy working here since our schedule is very flexible and the ambiance is cool.
    The challengesI wish they wood give us, medical, dental and rice allowance, and also increase our salary
    2.0
    Customer service representative
    Jul 2015
    1 to 2 years in the role, current employee
    Opportunities for career development
    The good thingsSupervisors communicate and bond well with their agents.
    The challengesThe management - Appraisals, Acknowledgement of employees performance to have a motivation
    3.0
    Customer care
    Jun 2015
    Kapamilya Care Specialist
    The good thingsFun environment
    The challengesA better management, try to implement meritocracy, a better salary packages, yearly definite appraisal, A better implementation of time management, have a better employees relationship.
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    Reviews by location
    Pasig City Metro ManilaQuezon City Metro Manila