Love HILTON!The good thingsI learned that managers have to follow three main management key point to be successful, which are leading, planning, and organizing. My work is very diverse because there are different types of people with different background. The work environment was great and so was my boss. She make sure to explain and show you in details how to resolve existing problems and how to prevent it from happening again.
The challengesOne of the challenges I encountered during my time at this job is the lack of communication between employees. As a Front desk agent, everything that happens in the hotel falls to us so communication between departments is very important. It would be very helpful for everyone if the company practices a 15 minute recap or briefing every starting shift. They can use this time also to share new ideas and strategies for the company's improvement.