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    Company Reviews

    Working at Google

    3.038 ratings in total
    5
    13
    4
    6
    3
    1
    2
    4
    1
    14
    82%
    Rate salary as high or average
    47%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(38 ratings)
    Career development
    2.9(38 ratings)
    Benefits & perks
    3.9(38 ratings)
    Management
    2.7(38 ratings)
    Working environment
    3.1(38 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for Google are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 38 reviews sorted by most recent
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    4.0
    Technical Support Role
    Dec 2025
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Great place to work but you'll need to move on if you really wanted progress.
    The good thingsSalary, Allowances, Bonuses, HMO, Hybrid Setup
    The challengesWorkflow complexity and growth
    1.0
    Associate Specialist
    Jul 2024
    Taguig City Metro Manilaformer employee
    Company is great but the people managing it are the worst.
    The good thingsBenefits are better than other bpo.
    The challengesManagement is the worst. Pure politics.
    4 people found this helpful
    5.0
    Technology advocate
    Nov 2023
    Manila City Metro Manila3 to 4 years in the role, former employee
    "a life turning point"
    The good thingsWorking with a team of talented and motivated people. Google is home to some of the brightest minds in the world, and advocates have the opportunity to collaborate with these individuals on a daily basis. This can be a great opportunity to learn and grow as a professional. Having a global impact. Google's products and services are used by billions of people around the world, so advocates have the opportunity to make a difference on a global scale. This can be a very fulfilling experience.
    The challengesNot seeing the results of your work immediately. It can take time to see the results of advocacy work. This can be frustrating for advocates who are eager to see their efforts make a difference.
    1 person found this helpful
    4.0
    Metrics and Reporting Senior Associate
    Sep 2023
    Less than 1 year in the role, current employee
    Good place to work, good stepping stone for aspiring data analysts
    The good thingsWork-life balance is very much prioritized. Chill work pace.
    The challengesNot enough room for career growth. It's a subsidiary of Google, not exactly Google. Do not expect highly.
    5.0
    Technical support
    Jun 2022
    Puerto Princesa City Palawan1 to 2 years in the role, former employee
    Trains and molded employees,
    The good thingsThe Companionship of the leaders are mutual
    The challengesThe biggest challenge is my distance going to work on site is not being easy anymore.
    1.0
    Media Campaign Manager
    Jun 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Good for your CV, but not worth staying
    The good thingsHMO is great Having "Google" in your CV adds value, so it's good but not worth staying if you're looking for growth.
    The challenges- Little to no career growth. If they ask you to function as an SME, make sure to ask how long the 'stretch' role will be and if theres even a chance to get promoted. - In comparison to other similar job roles, salary is waaay below market value. - Toxic management, too much politics. - Incompetent leads, no people management skills. - Training is insufficient, newbies would be better off be put on prod already. - Lots of manual work: timekeeping, trackers for trackers, forms.
    2 people found this helpful
    5.0
    Customer Support Specialist
    Apr 2022
    3 to 4 years in the role, current employee
    Google Operations Center, an awesome place!
    The good thingsWe have free food through out the day, that is light snack before breakfast, breakfast, lunch afternoon snacks and dinner buffet style. There are also cereals and snacks in the micro pantry.
    The challengesIt is challenging in general as the company just started on 2019.
    1.0
    Process executive
    Apr 2022
    Less than 1 year in the role, former employee
    Super Toxic Environment
    The good thingsNothing. Training is poor, people are toxic, and politics is rampant. High expectations but poor people management. Don't waste your time applying here.
    The challengesTraining, people management. People are getting promoted even if they don't deserve it, far from what I heard about how good this company is.
    3 people found this helpful
    1.0
    Support
    Apr 2022
    Less than 1 year in the role, former employee
    During the training period
    The good thingsHMO, bonuses and PTO
    The challengesTraining is a mess. No career growth. They keep on giving difficult task to trainees and leads to working in long hours and it mostly overtime is not approved
    1 person found this helpful
    5.0
    Reaource Planner
    Mar 2022
    Best work place and more
    The good thingsPeople, culture and trainings.
    The challengesThere are many but I expected this for a high paying company.
    1.0
    support
    Mar 2022
    Less than 1 year in the role, former employee
    Poor Training Management, High Expectation with Poor Support System
    The good thingsSalary, HMO, allowances
    The challengesThe work here is so stressful. the management's expectation is that you make no mistake, regardless if your on ops or training. However, they lack of support and there is office politics where those who wants promotion will always say something behind your back reporting to the higher ops. Not a good working environment.
    1 person found this helpful
    2.0
    Senior Technical Writer
    Feb 2022
    Less than 1 year in the role, former employee
    Proximity to Google is great, but not enough to make you stay
    The good thingsSmart colleagues, and opportunities allowing you direct collaboration with Googlers. Appreciate the focus on wellness and topnotch perks/benefits, which can be hard to come by in the country.
    The challengesPoor, misdirected management. Leaders go as far as micromanaging just to show that "management" is being done. But it's really alienating. People who go the extra mile get little to no recognition. Some ideas are snubbed and leadership asks for feedback, only to dismiss you with an explanation or else agree to take it on without followthrough. Environment is agile but often messy. Decisionmaking is slow, so sometimes you have to approach tasks in a disorderly way.
    2 people found this helpful
    1.0
    Tech writer
    Nov 2021
    1 to 2 years in the role, former employee
    Great benefits, poor management
    The good thingsHMO, benefits, coworkers, free courses, free meals
    The challengesTraining was a mess, poor management (no visibility), and leaders just delegate tasks (no empathy to team). Politics rampant, people who deserve recognition don't receive it. Very stressful to work here!
    1 person found this helpful
    2.0
    Senior Technical Writer
    Oct 2021
    current employee
    Great salary and perks, but ineffective management and few growth opportunities
    The good thingsGreat perks and competitive salary
    The challengesTraining is ineffective Management has no foresight Leadership is lacking
    1 person found this helpful
    1.0
    Support
    Oct 2021
    1 to 2 years in the role, current employee
    Poor recruitment, onboarding, training, and management. Politics is rampant. Not worth the stress and anxiety
    The good thingsNone. I would not recommend working with them.
    The challengesIncompetent leaders, poor training
    1 person found this helpful
    5.0
    Web developer
    Oct 2021
    Less than 1 year in the role, former employee
    Way back in google I am a web developer that develops a website that can contribute the team also the attainment goal of the company.
    The good thingsAll of us working together that`s why our team has a solid foundation of fundamentals but also to develop our skills.
    The challengesSometimes it`s hard for me to came up with the project so that I ask my senior developer to help in order to finish it. Because not all the time you can do it on your own. You need to work as a team.
    5.0
    Reports Analyst
    Oct 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    This is the company I've always wanted to be a part of.
    The good things1000 Free Trainings in Coursera Free meals (pre-pandemic) Work from home support (post-pandemic) Great leadership team Smart and talented coworkers
    The challengesThe demands of the job are tough. Sometimes I'm given tasks that are not on the usual plate of a reports analyst, but these are good opportunities to grow out of your role. You need to learn how to manage the expectations of your stakeholders. The facilities in Net Lima could be improved. There's no arcade, no place to play ping pong. There needs to be a shower located outside the main operations area so that people who bike to work can sanitize and freshen up before entering the ops area.
    2 people found this helpful
    2.0
    Technical Solution Analyst
    Aug 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Stressful in OPS, recruitment is poor, high expectation with inadequate support.
    The good thingsFree foods at the Office, Benefits, freebies, WFH setup equipments.
    The challengesPoor management skills, No glide path for new hires, recruitment process is also poor. The stress and anxiety you will get is not even worth it. Not good experienced in my entire stay here as an employee.
    2 people found this helpful
    1.0
    M&A Analytics
    Jul 2021
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Awful recruitment process, training is all cluttered and can say less about management.
    The good thingsSalary only and freebies only, the rest are trash.
    The challengesTraining, management over all process I would not recommend working here unless you like complex accounts and want free food.
    2 people found this helpful
    4.0
    Process Excellence Manager
    Jun 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    Challenging. environment
    The good thingsSmart people and very success-driven culture
    The challengesRoadblocks on projects and schedule variances
    1.0
    Customer representative
    May 2021
    Makati City Metro Manila3 to 4 years in the role, former employee
    Toxic, poor training and recruitment profiling is bad.
    The good thingsNothing all bad poor management, poor training
    The challengesTraining, recruitment, management, everything is bad
    1 person found this helpful
    1.0
    Gsuite
    May 2021
    Bacolod Lanao del NorteLess than 1 year in the role, former employee
    Bad training and recruitment
    The good thingsFree food, fast wifi, site and office and salary.
    The challengesPoor training, poor recruitment, poor job qualifications, toxic environment.
    1 person found this helpful
    2.0
    M&A analytics
    May 2021
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    Too much expectations were not met.
    The good thingsProcess are subjective and by the book, training and recruitment is not very accomodating.
    The challengesWork load and training quiz were overwhelmingly difficult, its difficult to get qualified here.
    1 person found this helpful
    1.0
    Technical consultant
    Mar 2021
    Cavite CalabarzonLess than 1 year in the role, former employee
    Heartless Company Ever
    The good thingsHigh Salary, good offer, and provide wfh setup equipments
    The challengesHR, the management, all wrong messed up. Training as well is not organized. I don't recommend people working here they don't abide law per say specially on back pays it takes two months.
    1 person found this helpful
    1.0
    Technical engineer
    Feb 2021
    Working in a stressful OPS, team and Management
    The good thingsHMO, Salary package are okay however given how they are treating the employees inhumane is what matters
    The challengesCertification, exam format ( rubric and subjective) very noncompetitive OPS, Training and even Management. The stress and anxiousness is not even worth the maney
    1 person found this helpful
    1.0
    IT
    Feb 2021
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Yes its Google, but not Googler employee per say
    The good thingsHigh Paid and high market value to your portfolio
    The challengesWhen you work for Google, your best is expected, but your best is not best for them. Many lapses training wise, migration of task in unbelievable. Full of politics inside, they are not open book. You are a little voice that will not be heard. Stressful to work with people here at GOC.
    1 person found this helpful
    3.0
    Tech Admin
    Jan 2021
    High salary, wrong people
    The good thingshigh salary, good office setup
    The challengestraining, certification, HR
    5.0
    programmer
    Feb 2020
    good job good salary
    The good thingsgood salary. good place. i love this job
    The challengesgood salary. good place. i love this job
    2 people found this helpful
    5.0
    Document controller and Draftsman
    Dec 2019
    Working here is a Good Opportunity to evolve and exceeds the limit of your capacity.
    The good thingsWe treat one another as a Family.
    The challengesThe challenges here that I remember is that you need to complete and finish your work before the submission date. Always satisfy your clients 200x to their fullest.
    2 people found this helpful
    5.0
    Customer Support Specialist
    May 2019
    Less than 1 year in the role, current employee
    Everything you can ask for in a Company
    The good thingsFree Daily Meals. Chillax environment and High Compensation plus bonuses
    The challengesnone at the moment
    3 people found this helpful
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