Galilee Business Support Services
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    Galilee Business Support Services
    (25 reviews)
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    Company Reviews

    Working at Galilee Business Support Services

    3.725 ratings in total
    5
    9
    4
    7
    3
    5
    2
    0
    1
    4
    88%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(25 ratings)
    Career development
    3.2(25 ratings)
    Benefits & perks
    2.9(25 ratings)
    Management
    3.2(25 ratings)
    Working environment
    3.8(25 ratings)
    Diversity & equal opportunity
    4.2(6 ratings)
    Ratings for Galilee Business Support Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    5.0
    Employee
    Jul 2025
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    At GBSS, I've grown professionally by taking on meaningful challenges, collaborating with a supportive team, and continuously developing new skills in a dynamic and evolving environment.
    The good things- Supportive and collaborative team culture - Opportunities for skill development and growth - Clear communication from leadership - Recognition for your contributions - Work-life balance and flexibility - Positive work environment and morale
    The challengesBuilding resilience by working with limited resources
    1.0
    Travel Consultant
    Jan 2025
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Worst, toxic management, HR not fair
    The good thingsDayshift schedule, weekends off
    The challengesManagers, HR, Favoritism
    10 people found this helpful
    5.0
    Application Support Role
    Feb 2024
    Bonifacio Global City Taguig City Metro Manila
    Salary is always on time if not ahead of schedule by 1 day have not had any salary disputes so far. Fantastic!!!
    The good thingsSupport team are very attentive to employees concerns
    The challengesNone so far except the ussual transportation and traffic
    1 person found this helpful
    4.0
    Customer Service Role
    Feb 2024
    Bonifacio Global City Taguig City Metro Manila
    It's work life balance here. Definitely a plus working at GBSS
    The good thingsI see myself working here for the following years.
    The challengesI dont see any challenges so far
    2 people found this helpful
    4.0
    Supervisor
    Feb 2024
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    My first year was fun and full of good memories with my team.
    The good thingsFun environment. Happy to report to work everyday because of the positive energy of the people I work with.
    The challengesI hope the management will be open for suggestions and they will give value/ rewards and recognition to their employees.
    1 person found this helpful
    5.0
    Transaction Processing Associate
    Feb 2024
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Good so far. I can still see my self working without any hesitations. ♥️
    The good thingsSo far, almost a year with the company. People are good. I have a good environment specially with my colleagues
    The challengesThere is always a room for improvement and its the management should find out.
    1.0
    Human Resources
    Mar 2023
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Micromanaging, too much rules, doesn’t follow labor law
    The good thingsPizza night? Free cake? Lol These are usual or normal to all companies. They’re proud that this is part of their benefits
    The challengesMicromanaging boss, rude managers, too strict with everything and everywhere. You can even laugh in the office or walk fast, beyond low salary comparing to the standard pay scale
    19 people found this helpful
    1.0
    TL
    Feb 2022
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    This company has the worst management ever.
    The good thingsNone, no employee engagement for the last 4 months until we have notified them.
    The challengesThe management, the bad equipment that they will be giving you - full depreciated, no training and development, no other career enhancement activities.
    10 people found this helpful
    4.0
    Admin Consultant
    May 2021
    1 to 2 years in the role, current employee
    Work itself is good.
    The good thingsEasy to get a VL and SL if needed. Also they give importance on checking their employees health and mental welfare during the heightened times of pandemic. Holiday/Special Calendar events are not stopped despite the WFH situation as they still provide games and stuff thru video meets. And you get a cake on your birthday aside from the automatic Bday Leave! Also fixed Sat-Sun off and normal days of work hours.
    The challengesConstant changes to rules and regulations on benefits and bonuses without a sustained update and itemized or focused discussion involving the parties concerned. Also, proper application and fairness on the base salary of current and new employees could have also been monitored and improved.
    2 people found this helpful
    1.0
    Broker Support Specialist
    Dec 2020
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Do not Apply for this Company
    The good thingsnot that much, if there's probably the only good thing is the location as its accessible to employees.
    The challenges- 13th month always delayed - no other perks - allowances kinda too small (2k) - bad management - politics inside the company - management doesn't listen to employees suggestions during pandemic
    12 people found this helpful
    4.0
    Mortgage loan settlement officer
    Oct 2020
    Makati City Metro Manila3 to 4 years in the role, former employee
    This company will take care of you if you take care of your role/them.
    The good thingsWork/life balance. Incentives, perks and yearly appraisal. Comfy work place
    The challengesJust the restroom, it has something to do with the building. You cannot have it all as they say...
    1 person found this helpful
    5.0
    Administrative Officer
    Aug 2020
    Less than 1 year in the role
    They treated as a family not an employee. They are approachable and with integrity
    The good thingsI enjoyed my job as a documentation and confirmation specialist.
    The challengesWork with other people
    2 people found this helpful
    3.0
    Admin support
    Jul 2020
    3 to 4 years in the role, current employee
    With a not-so-good management comes great experience
    The good thingsWork location and office environment is fine. Perks include meal allowance, free instant coffee and pizza Friday.
    The challengesPro-client (most of the time), anti-employee (never felt valuable). HR and admin department needs improvement. Kuripot.
    4 people found this helpful
    3.0
    accounts officer
    May 2020
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    rating depends on the account you'll be put in
    The good thingsSimple and small environment. You don't need to deal w/ lots of people. fixed dayshift schedule.
    The challengesIt is still a small company. Benefit you get is only 1 free HMO, no yearly increase. Job security is a fail, again depends on what account you are put in.
    3 people found this helpful
    4.0
    Loans processor
    Apr 2020
    1 to 2 years in the role, current employee
    First time to work as a loan processor, challenging but all worth it-a lot of learning and experiences has made me more confident.
    The good thingsManagement are very approachable- they treat you well and they know the rights of every employee. HR, Admin and IT team are all polite.
    The challengesWe all know that no company is perfect, but I have no reason not to enjoy working in this company.
    5.0
    HR and Recruitment Officer
    Oct 2018
    Less than 1 year in the role, current employee
    Friendly and cool people
    The good thingsI just started 3 months ago, the people are very nice and accommodating, I didn't feel that I was a newbie. It's a fun environment to work with. I have the coolest boss!
    The challengesDidn't find any yet.
    4.0
    Origin Mortgage
    Sep 2018
    Experience may vary per account. Our account was toxic due to management.
    The good thingsPeople at HR are cool.
    The challengesOur account was poorly manage and hired unqualified staff.
    2 people found this helpful
    3.0
    Processing Officer
    Apr 2018
    Bonifacio Global City Taguig City Metro Manila5 to 6 years in the role, former employee
    It was good
    The good thingsWorking hours Good working environment BGC
    The challengesLow salary No HR knowledge No career growth
    2 people found this helpful
    5.0
    Processing Officer- Returned Documents
    Mar 2018
    Less than 1 year in the role, current employee
    Better than my previous companies
    The good things-Good start for a financial background with mortgage. -Dayshift and fixed schedule with a good offer than any other companies that offers very low salary and a rotating shift. -Best for those who wants to pursue Master's Degree -Since owned by an Australian, I found them not stingy in terms of offer, monthly raffle and Pizza for everyone. Not bad. -Non-toxic environment -People are good to work with. -Onshore people are very very approachable and open for feedback.
    The challenges-I'm not also into training since everything will be learned when you're already on the application process but hopefully more calibration please. -Yearly increase and monthly bonus should be implemented -Opportunity to have a higher position since they are aiming for people to work for a long time.
    2 people found this helpful
    5.0
    Securities Officer
    Feb 2018
    1 to 2 years in the role, current employee
    Simple & Easy
    The good thingsGBSS is a small BPO company and have a very simple rules & policy. I start working here in 2016 and so far the experience is great. Although, their HMO is not good as compared to other company, I would say that still fair. Their benefits will depend as to which department you will join. They only have few VL credits but pretty easy to obtain approval.
    The challengesDown side of a small business like GBSS is there are no rooms for developments, trainings and growth. There are only few numbers of staff and department hence don't expect a opportunities such as managerial or supervisory level.
    1 person found this helpful
    5.0
    Client Services and Administration Assistant
    Jan 2017
    5 to 6 years in the role, former employee
    GBSS
    The good thingsSupportive Admin Manager and Bosses
    The challengesNone
    5.0
    Servicing Support Officer
    Jan 2017
    Less than 1 year in the role, current employee
    FABULOUS
    The good thingsVery realistic and approachable management. Down to earth bosses. engaging.
    The challengesnone
    3 people found this helpful
    4.0
    Insurance Specialist
    Dec 2016
    1 to 2 years in the role, former employee
    A fairly good BPO company
    The good thingsThe day shift working schedule is very good as well as the Sat & Sunday off. In terms of salary they provide a very competitive rate. Office location is perfect as well. The workload aren't that stressing and people are very nice.
    The challengesThe employee benefits and engagement is not that great.
    6 people found this helpful
    3.0
    Processing Officer
    Jul 2015
    1 to 2 years in the role, former employee
    Ok
    The good thingsGood.friends
    The challengesAdditional.benefits
    3.0
    Web Developer
    Jun 2015
    Less than 1 year in the role, current employee
    Opportunity And Chances
    The good thingsAmbiance is indeed a great factor, in addition to the people around the environment, it adds up to your drive to enjoy the work and be motivated. Also the people that are not just concerned as a normal individual who are just doing a routine task but also encourages and give compliments on your success has a great impact and boosts the energy to strive for what is your aim and be more productive.
    The challengesIt would be better to have a leader that has a concern not just a normal employee but also tries to reach with in the subordinates mental,physical and emotional state as it is base of their whole personality and can be strength to may better results.A leader the pushes the concern together with their subordinate and learns with them.Moral value almost forgotten on some workplace a must to consider
    8 people found this helpful
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    Reviews by location
    Makati City Metro ManilaQuezon City Metro ManilaTaguig City Metro Manila