Flatworld Solutions
    (26 reviews)

    Company Reviews

    Working at Flatworld Solutions

    4.326 ratings in total
    5
    14
    4
    8
    3
    2
    2
    1
    1
    1
    85%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(26 ratings)
    Career development
    4.1(26 ratings)
    Benefits & perks
    3.9(26 ratings)
    Management
    4.0(26 ratings)
    Working environment
    4.2(26 ratings)
    Diversity & equal opportunity
    4.0(3 ratings)
    Ratings for Flatworld Solutions are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    5.0
    Underwriter/Data Entry/ Payments
    Mar 2024
    Buhangin Davao City Davao del Surformer employee
    Overall experience with this company is great. I just needed to find a better opportunity though.
    The good thingsThe work environment is good.
    The challengesSalary compensation can be improve
    4.0
    Accounts Executive
    Jan 2024
    Buhangin Davao City Davao del SurLess than 1 year in the role, former employee
    Wonderful
    The good thingsSkill development, great place to work, flexible
    The challengesStability of the account.
    5.0
    Travel Account Executive
    Oct 2023
    Davao City Davao del SurLess than 1 year in the role, former employee
    I have a challenging job and a happy environment.
    The good thingsHaving a very supportive team leader and the company think what will benefits for their employees.
    The challengesThe challenge is when people need to be transferred to a different account. It's hard to let go of a person whom you already have a good work relationship.
    4.0
    Real time analyst
    Nov 2022
    Davao1 to 2 years in the role, current employee
    It's good to work here.
    The good thingsEnjoyed with the team.
    The challengesWork place is the challenge
    5.0
    Outbound sales representative
    Nov 2022
    Davao City Davao del SurLess than 1 year in the role, former employee
    I can say that working in flatword sulotions helps me a lot to be a good employee
    The good thingsI enjoyed working in flatworld solutions because it has a good working environment everyone is very friendly from supports to TL's even the STL'S and managers are very approachable.
    The challengesThe most challenging part working in this company is to get atleast 10 quality transfer and 2 conversion or sales I find it very challenging specially for that has no outbound or sales experience but never the less it makes me more motivated to strive more.
    5.0
    HR
    Oct 2022
    Davao1 to 2 years in the role, former employee
    I learned a lot of things
    The good thingsBenefits and the salary.
    The challengesBecause of a high salary
    2.0
    Call centre agents
    Jul 2022
    Davao City Davao del Sur3 to 4 years in the role, current employee
    How it's like on my account
    The good thingsFood and transportation coverage.
    The challengesPoor management, difficult leave approval, salary issues and difficult resignation approval. Co-workers chose to go AWOL
    5.0
    Customer Service and Technical Support
    Feb 2022
    Davao City Davao del Sur3 to 4 years in the role, current employee
    Flatworld Solutions, the Perfect Place to Work
    The good thingsFlatworld Solutions gives its Employees room for improvement. They provide opportunities for promotion for those individuals that are showing their potential and skills. With FWS, you will surely advance if you take the chance. Moreover, they treat their Employees like family members and make every effort to provide them safety and balanced life. Compensation is from Average to High and the Salary is forwarded to your Account either on time or in advance (If Payday falls on a weekend). They provide Paid Leaves, Incentives, HMO, Food Service, Shuttle services, Life Insurance, Professional Counselors, and more. Despite the Economic challenge that we face nowadays, Flatworld Solutions made a perfect place for us to work.
    The challengesMost of the Accounts require Work on Site. How I wish Flatworld Solutions will open more Accounts wherein there is an option for us to just Work At Home. Though, Training will be held in the office.
    5.0
    CSR
    May 2021
    Davao City Davao del SurLess than 1 year in the role, former employee
    Its an amazing kind of experience working with diffrent driver with diffrent culture.
    The good thingsGood working environment and wonderful people sorrounds you.
    The challengesYou have to do your task fast like 3 to 6 minutes AHT
    5.0
    Accountant
    Mar 2021
    Great and challenging
    The good thingsThe good management, best workplace, good people, clean, safe & quiet environment and values.
    The challengesThe pressure of some tasks and people.
    3.0
    Data entry
    Mar 2021
    I'm so lucky because my job was very easy to handle.
    The good thingsThe task was very easy, less stress.
    The challengesWe can't give suggestions to make our job more easier as our Team Leader was only sticking to what was our superior instructed us to do.
    5.0
    Technical support
    Feb 2021
    Davao City Davao del Sur3 to 4 years in the role, former employee
    My experience leads makes me a better person anf gey confidence.
    The good thingsMy work is challenging and my boss and team mates are supportive though that time im new in the field of work. My job is challenging.
    The challengesWhen some of the customer has an issue and in the point you can relate their feeling and get accomplishment.
    4.0
    Retention specialist
    Sep 2020
    Davao City Davao del SurLess than 1 year in the role, former employee
    Nice if all their accounts are stable
    The good thingsI was a Retention Specialist and my Salary was 25K.
    The challengesDuring my time there was no Pantry in the Buhangin branch so most of us end up eating on 7eleven during our lunchtime.
    4.0
    Data entry
    Nov 2019
    1 to 2 years in the role, former employee
    Worthwhile
    The good thingsEnvironment is good
    The challengesSalary is not self sufficient
    5.0
    CEA and QA
    Aug 2019
    1 to 2 years in the role, current employee
    Everyday Learning
    The good thingsAs a foreigner I felt like im at home with Familly
    The challengesOnly in our peak season it will be challenging to reach the target. but with the help of the team you will definitly be able to reach it
    5.0
    Management
    Jul 2019
    1 to 2 years in the role, current employee
    Great culture
    The good thingsI love the culture and the working environment. It's good to see the leaders striving to improve processes. Also, they are now more open to hiring internally - employees with potential can now look forward to being promoted.
    The challengesAt times commuting from one site to the other. Very rarely though. Also, because of the fast growth, sometimes there's a lack of training rooms which is considered a happy problem.
    4.0
    Coordinator
    Feb 2019
    Good environment.
    The good thingsGiving opportunity to all employees to grow.
    The challengesRequired to join some recreational activities.
    4.0
    Account Executive
    Jan 2019
    Less than 1 year in the role, current employee
    Working with Flatworld makes you feel at home with successful people.
    The good thingsHere in Flatworld each member is a contributing factor to its success. Agents are well selected before they get hired. Punctuality, availability, and hard work are the key points that counts in for you to be part of this company. Here, Team Leaders are very much supportive with their agents. They boost up their agent's potentials by giving them pointers on how to overcome their deficiency and help them realize that their individual efforts contribute a lot to achieving the goal of the team or Team work in other words. Pack one, pack all. While Managers are well focused on maintaining the standards of their client to make sure that we produce good quality calls and not just quantity each day, they also coordinate and make transparency with how the campaign is doing from the point of the client to let us know how we as a team is doing. In Flatworld they treat every individual with respect regardless of your ethnicity, and your religion. The Head is very humble. The working environment is pleasant and it is literally clean and everything is just in place! Flatworld Solutions, Inc here in Davao City is continuously growing. Not just by the number of heads, but also by the number of Accounts that are truly ramping! Which means the more clients trust Flatworld, the more job opportunities are made available to help the community. Just lat year, it has branched out to one of the fast developing locations in this city here in Buhangin. And with the existing campaigns herein, they are continuously looking for individuals who are worthy of their trust. People who are qualified to be part of the team and have a goal of being part of the company's success. Being here in Flatworld for three months now made me feel like staying here for the better. You just don't want to miss anybody, and any opportunity!
    The challengesOne thing I could say to make working in this company better is for the company to provide rooms for recreation, sleeping lounge, cyber lounge and above all a clinic wherein agents will have the benefit of getting a healthier environment and a more balance lifestyle within the premises specially for those who are assigned on a graveyard shift.
    5.0
    Data Entry Executive
    May 2018
    3 to 4 years in the role, former employee
    The most comfortable workplace i ever worked.
    The good thingsA very nice and relaxing but engaging company. Lots of good people, Helpfull team leaders and managers.
    The challengesThe assignment of different tasks that gives you more challenge every now and then.
    5.0
    Project/Credentialing Coordinator
    Mar 2018
    3 to 4 years in the role, former employee
    Expanding your possibilities and opportunities.
    The good thingsThe company offers good benefits, and also provide additional training to continue learning new skills.
    The challengesThe differences among people from different generations and cultures, or the challenge of simply being able to understand a coworker who has a different communication style or language.
    4.0
    Account executive
    Feb 2018
    Less than 1 year in the role, former employee
    it's awesome working with this company.
    The good thingsThe people.
    The challengesto become a good competitive individual
    5.0
    Service Delivery Manager
    Jul 2017
    3 to 4 years in the role, former employee
    It's great to be able to work with genuine hard working people.
    The good thingsI was able to grow as a person and the company helped me build my independence by managing premium accounts and the largest group in programs and accounts. Davao is also a great place where you could have work life balance.
    The challengesI wish that there could be more team building activities provided and more leadership training. These activities could greatly help each employee grow individually and suspend any churns.
    4.0
    Chat support
    Jul 2017
    1 to 2 years in the role, current employee
    Enjoyable while learning
    The good thingsNice, approachable and good environment, while you can also learn things which we cannot learn from school. My typing skills ans communication skills were also develop
    The challengesThe challenges working w them is you need to develop more talent and skills so that you go with the grow of the company
    5.0
    Account executive
    May 2017
    Less than 1 year in the role, current employee
    Working relationship is awesome
    The good thingsProfessional and Friendly environment.
    The challengesCareer Advancement and Transparent Management
    3.0
    Account Executive
    May 2016
    Less than 1 year in the role, former employee
    My Awesome experience as Account Executive.
    The good thingsI enjoyed working here because of the company events and team building and also I was given a chance to transfer another account that suits me most.
    The challengesWell, the challenges working in this company are the clients itself .
    1.0
    Customer service team leader
    Jun 2015
    It was a horrible experience
    The good thingsNothing
    The challengesBoss are jot into process...boss are not aware of the labor code.
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