First Advantage
Write a review
    First Advantage
    (19 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at First Advantage

    4.119 ratings in total
    5
    8
    4
    5
    3
    6
    2
    0
    1
    0
    68%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(19 ratings)
    Career development
    3.5(19 ratings)
    Benefits & perks
    3.0(19 ratings)
    Management
    3.3(19 ratings)
    Working environment
    3.8(19 ratings)
    Ratings for First Advantage are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Specialist
    Aug 2023
    Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    Good working environment
    The good thingsGood working environment WFH Work-life balance
    The challengesSlow career growth Benefits can be improved
    1 person found this helpful
    5.0
    Operations
    Jul 2023
    1 to 2 years in the role, former employee
    Best work experience
    The good thingsWork from home setup and utility allowance
    The challengesTeam mates, work load, and wfh
    5.0
    Operations Specialist
    Jun 2023
    1 to 2 years in the role, current employee
    Great place for a career
    The good thingsThere is a WFH arrangement and work-life balance. Benefits and salary are reasonable with annual performance review. Lateral movement and promotions are somewhat common as the company is gradually expanding. Promoting cooperation and interaction with overseas colleagues are also encouraged.
    The challengesSome organizational changes do get applied in short amount of time resulting in lack of preparation across departments including support for knowledge process trainings and handling of information.
    1 person found this helpful
    5.0
    HR Officer
    Sep 2019
    1 to 2 years in the role, current employee
    Great company to work for!
    The good thingsThe working environment, the culture, the employee engagement activities, and the salary package
    The challengesNone that I can think of.
    3.0
    FADV
    Jul 2019
    7 to 8 years in the role
    My 2nd home for the past 7 years
    The good thingsFriendly workplace atmosphere; accessible to my home, school, mall, etc.; low stress level of work; lenient with attendance; not that strict with clothes you wear; a bit of employee engagement
    The challengesAfter being with the company for 7 years, salary was still below expectation; no retirement benefit for us tenured employees; no incentives; didn’t reward 5 & 10 years tenured employees much; office politics; low to no yearly appraisal even if you know you worked hard
    4 people found this helpful
    3.0
    Associate
    Jul 2019
    Enjoyed my time here.
    The good thingsFriendly colleagues Low stress work environment
    The challengesLackluster facilities Not much training opportunities Office politics
    5.0
    Quality Assurance Specialist
    Apr 2019
    11 to 12 years in the role, current employee
    My second home and family for 11 years
    The good thingsMorning shift, attainable target for workload
    The challengesLack of stations
    4.0
    CM
    Sep 2018
    5 to 6 years in the role, former employee
    Good experience
    The good thingsThe people, from last I know.
    The challengesNot so much benefit
    5.0
    Business Analyst
    Apr 2017
    5 to 6 years in the role, current employee
    Good company to work for
    The good thingsBPO with regular working hours; management supports growth and development; Low stress level
    The challengesLow to average salary; People are resistant to change
    1 person found this helpful
    5.0
    Operation Associate
    Mar 2017
    1 to 2 years in the role, current employee
    First Advantage
    The good thingsFriendly Environment
    The challengesNA
    3.0
    Team Lead
    Oct 2016
    7 to 8 years in the role, current employee
    FADV
    The good thingsWork environment
    The challengesAnnual merit increase
    1 person found this helpful
    4.0
    CSA / Verifications
    Jul 2015
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    Friendship
    The good thingsI've learned a lot from this company and acquired friends that makes it a lot easier to work. Not that much benefits but still a safe and good company.
    The challengesJumping from a new position for progress. I only got first step to opportunity since I was planning to go back abroad but it was a nice experience being in a new team and not be stagnant in one position/job.
    1 person found this helpful
    4.0
    Compensation and benefits specialist
    Jul 2015
    1 to 2 years in the role, former employee
    Good working environment but lacks transparency
    The good thingsSalary is good compare to other company in their location. Colleagues are nice and helpful. Good work experience.
    The challengesManagement is not really transparent on what is going on.
    4.0
    Verification Associate
    Jul 2015
    1 to 2 years in the role, former employee
    Verification Associate
    The good thingsVery close to my home. Good working colleagues. Above average compensation and benefits.
    The challengesHealth benefit could be higher but at my time we have unlimited dependents. Could have added more allowances like transportation allowance etc.
    3.0
    client services specialist
    Jul 2015
    Muntinlupa City Metro Manila3 to 4 years in the role, former employee
    there is something good in every experience
    The good thingsPeople i worked with
    The challengesthe benefits and the compensation.
    3.0
    Client Services Manager
    Jul 2015
    7 to 8 years in the role, current employee
    Client Services Manager
    The good thingsI get to deal with different stakeholders of all levels from many multinational company which also gives me travel opportunities. Meeting different people from higher levels gives me inspiration and new learning. Lastly, the role is gives me more flexibility in my schedules and more freedom to put my own style and techniques in managing my people and clients
    The challengesOne of the biggest challenge being a client facing person is the frustration from your backend/operations team where most of the deliverable are coming from. Everything that goes wrong from operations is also becoming my problem and concerns because at the end of the day, I need to explain everything to the client. There are also more pressure and stress on my level having received all escalastion
    1 person found this helpful
    5.0
    Team leader supervisor
    Jul 2015
    Metro Manila1 to 2 years in the role, former employee
    First Advantage Philippines
    The good thingsworthwhile experience and room for career development
    The challengesinvestment in training
    4.0
    Reports Associate
    Jun 2015
    1 to 2 years in the role, former employee
    Review during startup days
    The good things- Multiculture/multiracial environment - Challenging work - Good supervisors
    The challenges- At the time of employment was during startup/pioneer team, so it was a little bit disorganized. But it was kind of common scenario for pioneer, not negative really.
    5.0
    Operations associate
    Jun 2015
    1 to 2 years in the role, former employee
    A company that I would never forget
    The good thingsAlthough we were redundiated as a result of project consolidation, I can still consider FADV as one of those company that hires then trains well their employees not only to become effective team member but also to become a better person. The management was very supportive and will keep youup to date on every events, this company didn't left us behind but instead guided me through until my last day
    The challengesChallenges involves dealing with multicultural differences, however this eventually became a learning experience as to how these differences becomes a tool in achieving better working environment and wide network of friends and source of ideas that is essential in this kind of job.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.