Figaro Coffee Systems, Inc.
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    Figaro Coffee Systems, Inc.
    (21 reviews)
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    Company Reviews

    Working at Figaro Coffee Systems, Inc.

    4.221 ratings in total
    5
    14
    4
    2
    3
    3
    2
    0
    1
    2
    81%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(21 ratings)
    Career development
    4.0(21 ratings)
    Benefits & perks
    3.7(21 ratings)
    Management
    3.9(21 ratings)
    Working environment
    3.6(21 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for Figaro Coffee Systems, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    5.0
    Warehouse Team Leader
    Mar 2026
    Pasig City Metro Manila4 to 5 years in the role, former employee
    Almost 5 years at Figaro Systems enjoyed the experience and gained valuable supply chain knowledge
    The good thingsI enjoy working with a large-scale operation like Figaro Systems, managing supply chain and warehouse functions that support over 60 coffee shop outlets. It has given me strong exposure to high-volume inventory, multi-site coordination, and fast-paced operations.
    The challengesCoordinating stock and deliveries across so many outlets can be tough, and keeping everything running smoothly takes constant attention.
    5.0
    Cannot say
    Mar 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    So grateful to be working here🙏
    The good thingsI love the management. They are all nice and approachable. No one has ever shouted or got mad at me. My co-workers are nice and we treat each other like great friends. Bonuses: Incentives, Mid-Year, 13th and 14th month Benefits: HMO
    The challengesWork load, and I haven't got a raise or promotion until now.
    1 person found this helpful
    1.0
    Service Crew
    Mar 2025
    Mandaue City Cebu1 to 2 years in the role, former employee
    I had a frustrating experience with biased managers who only listen to certain people, and despite months passing since July 2024, I am still the only one who hasn’t received my mid-year bonus and final pay.
    The good thingsThat I was able to learn skills
    The challengesI had a frustrating experience with our biased managers who only listen to those they’re close to. Since July 2024, I still haven’t received my mid-year and final pay. I was also the only one excluded from the mid-year bonus, which feels unfair and disappointing.
    2 people found this helpful
    5.0
    Mis staff
    Jun 2023
    Less than 1 year in the role, former employee
    On Job Training Has a lot work to do and will gain more experience at work
    The good thingsall people around there friendly and there working multitask it gives me thrill to love the work in there office more exciting and more challenge will come
    The challengesyou can experince there work all of there doing and multitask in there work you will love it and give you a experience
    1 person found this helpful
    5.0
    Delivery rider
    Apr 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Iam blessed to have a job like this.
    The good thingsI enjoy working here because it is convenient. Hassle free job. I worked 8hrs a day and some overtime. I loved what Iam doing to this company.
    The challengesGreatest challenge for me is when it rains. Because the road is slippery, Iam a delivery rider. I need to be extra careful. And also maintain the good quality of our products when delivered.
    3.0
    Management trenee
    Oct 2021
    Pasay City Metro ManilaLess than 1 year in the role, former employee
    Very good and successful
    The good thingsHappy in enjoy in this company
    The challengesVery hard in this company
    5.0
    Store manager
    Jul 2021
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    Have a lesson learn that you need to do your job and focus whatever they want to let you down, just ignore it.
    The good thingsHave a good co workers.
    The challengesWhen the head officers give me a position that can be change work that i have when im a cashier.
    5.0
    Area Officer
    Feb 2021
    3 to 4 years in the role
    Develops personal growth opportunities and to be professional
    The good things*teamwork *Time management *Customer service *Responsible in working *Ensure customer satisfaction *Develop marketing plan/strategy
    The challenges*How to increase the sales of the store *Time Management *Doing reports on time while on working in other station
    5.0
    store manager
    Jan 2021
    1 to 2 years in the role, current employee
    i learned a lot, from working under pressure , how to balanced food costing and labor costing
    The good thingsgood things is monthly incentives, consistent salary,
    The challengesfully loaded work, pressure, stressfull, sometimes i cannot due to high demand of delivery
    4.0
    Fta
    Jan 2021
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Equipped with knowledge
    The good thingsHandling franchise concerns with different brands
    The challengesThe Work Overload that has been given.
    1.0
    Production staff
    Jul 2020
    3 to 4 years in the role, former employee
    It is not recommendable.
    The good thingsYou learned a lot in manufacturing industries.
    The challengesSalary and opportunities.
    4.0
    Costumer Service Representative & Store Operation Admin
    Jun 2020
    1 to 2 years in the role, former employee
    It was tiring yet one of the most amazing 2 and 3 months of my career
    The good thingsi enjoyed my surrounding most specially the people around me i get to learned new thing from them everyday and hopefully they learned something from me. my employer was the best in all honesty they understand me most of the time and they helped me a lot. it was indeed my second home and i'm truly grateful for that.
    The challengesthe most challenging part for me was doing the weekly report because most of the time they email it to me very late that is why i went home very late also the things that every store needed tho it was part of my job but its kinda tiring because basically my job was an all around admin it was like (you do that, to this, pass that, send this blah, blah, blah) i'm not exactly complaining at all just stating the facts but i'm beyond great full
    5.0
    Cashier
    May 2020
    1 to 2 years in the role, former employee
    Working without pressure
    The good thingsEnjoy everything because we treat each other as a family. And we treat the store as our own shop. Teamwork!
    The challengesI'm the only one who worked during this time as a cashier so i'm working the whole day from opening until closing.
    1 person found this helpful
    3.0
    Restaurant manager
    Apr 2020
    1 to 2 years in the role, current employee
    I don't recommend working here
    The good thingsGood Experience when it come to managing restaurant
    The challengesThe Head Management. They are very stressful to work with.
    1 person found this helpful
    5.0
    Barista
    May 2018
    3 to 4 years in the role, former employee
    Challenging and helpfull
    The good thingsI make a coffee proper standard, speacially making a latte art. . And i learned a lot. I'll do a multi task
    The challengesShifting schedule. Closing to opening. . But its ok. Im adjust the situation .
    5.0
    asst.supervisor
    Sep 2017
    3 to 4 years in the role, former employee
    figaro is a big company that's why the competition to other manager is kinda hard.that's why my team and me need to work harder than we work.
    The good thingsCompetition and being pressure.
    The challengesTheir quality assurance .its hard to get a high grades from them
    1 person found this helpful
    5.0
    Store manager
    Sep 2017
    3 to 4 years in the role, former employee
    Great and very challenging
    The good thingsI enjoyed working and giving people a good service and satisfaction.
    The challengesThe stress during peak hours. Handling guest complaint.
    5.0
    Customer service
    Mar 2017
    3 to 4 years in the role, former employee
    Good experienced to be treasure
    The good thingsExcept of because it's really good to work in your own country the good thing is Filipinos are much more easy to cooperate and much more trustworthy
    The challengesHonestly none I just worked to dubai just to get a higher income
    3.0
    Supervisor
    Jul 2015
    9 to 10 years in the role, former employee
    Management
    The good thingsI like working to the said company when handled by the old management...working with my co workers and the management we treat as a one family...i love my job making defferent kind of drinking coffee. meeting defferent kind of customer and become our friends.
    The challengesThe challenges? For me i think the profit wich is the sales, how to make more sales, strategies, marketing plan and handling customer complain.
    5.0
    Cashier
    Jul 2015
    Less than 1 year in the role, former employee
    good job
    The good thingsgood management team excellent company
    The challengesnothing bad experience at all
    5.0
    Food attendant
    Jun 2015
    Less than 1 year in the role, former employee
    Care for employees
    The good thingsI have lots of good memories while working with figaro, they value their employees and give rewards when your team or store hit the sales target and conduct events for the employees enjoyment.. If i will given a chance, i still want to go back and work for them because theres a career growth if you manage to meet their expectations and perform well while doing your job with passion
    The challengesThe only challenge i encounter while working for figaro is when the christmas season comes near.. Theres alot of customers and were short of manpower but at the end of the day, we all made it and give the best customer service we can give.
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    Reviews by location
    Mandaluyong City Metro ManilaMandaue City CebuPasay City Metro ManilaPasig City Metro ManilaQuezon City Metro Manila