Entrego
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    Entrego
    (39 reviews)
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    Company Reviews

    Working at Entrego

    2.539 ratings in total
    5
    8
    4
    4
    3
    2
    2
    12
    1
    13
    51%
    Rate salary as high or average
    31%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(39 ratings)
    Career development
    2.3(39 ratings)
    Benefits & perks
    2.5(39 ratings)
    Management
    2.6(39 ratings)
    Working environment
    2.7(39 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Entrego are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    Data Validation Officer
    Oct 2024
    Muntinlupa City Metro Manila1 to 2 years in the role, current employee
    its okay based on this is the only company I worked in
    The good thingsthat i have a job and they gave me money enough to eat
    The challengesmanagement is not that good
    5.0
    Operations Team Leader
    Jun 2023
    Nice company and offering work life balance.
    The good thingsThe people are so welcoming and friendly, this company is recommended.
    The challengesThere are no challenges because they had training before you work or go live.
    5.0
    Customer service
    Sep 2022
    Enjoy during work hours
    The good thingsEnjoy the duty as sorter and bagger with workmate
    The challengesVery long hour duty and night duty
    1.0
    Operations Employee
    Mar 2022
    Calabarzon1 to 2 years in the role, former employee
    Terrible Working Environment
    The good things- Average to high pay for certain positions - There are some departments that have good working environments and supportive managers - WFH option for certain positions - Nationwide reach
    The challenges- Bureaucratic environment - Company culture is non-existent and if there is one, it is very toxic - Lack of direction and everyone adjusts to the Management's whims - Lack of career growth for certain positions - Overworked employees
    2.0
    prefer not to say
    Apr 2021
    Jobstreet and Facebook reviews say it all
    The good thingsAverage to good salary range and generous performance incentive if you hit your target and the leadership knows you. We run like politics here. If you are job levels 1- 3, you're almost considered as purely as rank and file only. But if you're at job levels 4 and up, you will be treated differently.
    The challengesJust this year, we only have few people who were promoted to next job levels. Instead of developing, I think it was a better move for them to hire for more. Anyway, good luck to the business. Facebook, Ecommerce apps and even here in Jobstreet - negative reviews everywhere.
    2.0
    confidential
    Apr 2021
    Low investments on People and Tech - or can I say zero investments at all?
    The good thingsNothing good here aside from being part of the Ayala Group.
    The challengesNo concrete initiatives on developing or training people. Not sure if we can still claim that we are a tech-driven organization as all logistics players supporting the ecommerce industry are using the same technology, processes and approach. So not sure what makes Entrego different among others. Probably the HR here is different - this is the only company I have been that HR doesn't facilitate anything to reach out to their employees well-being. I wonder if HR here even knows how the business operations work as it seems they only focus on their relationships with senior leadership and the Ayala Group. Sad reality of hiring experienced people to run a start up
    2.0
    Prefer not to say
    Apr 2021
    No salary adjustments or in any sort to give incentive to employees who made the business great last year
    The good thingsStable company and in a stable industry plus solid hardworking people who always do extra mile for the company.
    The challengesHR should focus on investing to people but nothing is being translated to actual execution of this direction. I just hope something will be done this year for retaining talents or else we'll be needing to hire more recruiters to join the team.
    2.0
    Operations
    Apr 2021
    Start-up to traditional real quick
    The good thingsCompetitive Salary but definitely somewhere else is better
    The challengesI just don't get it why we have so many managers and they're a lot. I wonder if we have learning opportunities this year to prepare staff to take leadership roles eventually. Literally fast pacing environment since we need to cope up demand but really need to improve talent retention since no initiatives were rolled out how to keep the good employees working.
    2.0
    Operations
    Apr 2021
    I wish we have a solid direction on career growth and not just on expanding the business
    The good thingsAyala and nothing else. Heavily relying on the big guys to be known in the industry.
    The challengesNo career growth or learning development opportunities. Since most of us are working from home, HR should utilize this in organizing engagement activities among the employees. Simple kamustahan will definitely work. Obviously the ones running HR is out of touch in reality that's why they don't know what "malasakit" really means but there's still hope as good employees are still here.
    2.0
    Operations
    Apr 2021
    I was asked to put a review here
    The good thingsThe fact nobody was let go in the company and continue to hire for more people.
    The challengesSo many to mention that space provided here is not enough for sure. Apply here and get hired for you to understand what the rest of us employees are experiencing.
    2.0
    Finance
    Apr 2021
    No significant salary adjustment
    The good thingsAyala - everyone is proud of that fact and I'm not sure if that's a good thing to heavily rely with the conglomerate to be known.
    The challengesEveryone's overworked but nobody is doing anything to improve this. No significant salary adjustments here too. I was here since 2018 but only had my salary aduusted once despite of my consistent work performance. Probably because I'm not a manager. HR only cares for managers and leadership.
    5.0
    Former Employee
    Apr 2021
    1 to 2 years in the role, former employee
    Promotes Work Life Balance
    The good thingsPart of the Ayala group of companies and promotes work-life balance. Top management is very supportive to its people and HR is very responsive to employees
    The challengesThe company is aggressively growing, more work but fun
    1.0
    Operations
    Apr 2021
    current employee
    no employee pulse survey here or sense check how are the employees
    The good thingsBenefits and pride that you're part of ayala group
    The challengesToo many to mention - literally, so many things you will not like here. I bet if you ask anyone in the townhall who likes working in Entrego nobody will answer except for HR who keeps on pushing we are a "malasakit" company. I wish they show real compassion to our riders and operations people who are the real bloodline of the business.
    2.0
    Area Manager
    Apr 2021
    current employee
    Has a lot of rooms and opportunities to improve
    The good thingsaverage salary vs market standards, competitive standing in the industry, heading the operations is literally considered as someone truly respected in the logistics industry so this is one of the company asset for sure
    The challengesAmazingly, despite of pandemic, the company's recruitment growth is aggressive. However, I don't understand why we have so many managers esp in the corporate groups. Operations OIC are beyond overworked but no additional benefits and OT pay. They're calling it as compensatory off but who will take compensatory off in the middle of operations - i just don't get the logic. I also ask for the org chart but I was told that it was not updated and HR is yet to create for everyone. So not sure how org planning or career movement really works here. I just wish they care for their Operations OIC. They're basically the backbone of the business but no attention is being given to them.
    1.0
    Operations
    Mar 2021
    current employee
    I miss the old HR way back 2018 to early 2020
    The good thingsAggressive growth - with the generous back up and funding, the company was able to position themselves very good in the market.
    The challengesBefore, we are excited every onboarding announcement to check who will be part of the team but now everything is all over the place and we are excited to grow without really putting right context with the employees of why. The new HR team, just like with the other reviews here, doesn't know what empathy means and they only look forward with what the management will say about them. Recruitment team doesn't even do value adding recruitment anymore and just focus on hiring faster than quality. I just miss the old HR team - it was messy I guess but everyone understood the meaning of People and Culture unlike now. Sad.
    1.0
    Operations
    Mar 2021
    current employee
    Company's People and Culture group doesn't event know what culture really means
    The good thingsPart of the Ayala Group - company regardless of performance is stable.
    The challengesHeadline says it all. If you will be running company surveys among its employees, for sure almost everyone including the Operations team will rate our HR group as almost non-existent. If only they consider the inputs of their actual employees and not with the management, they can probably run better things here. Let's see if this will change this 2021 but many good people already left the organization and for sure more will follow. Good luck, Entrego.
    1 person found this helpful
    1.0
    Sales
    Mar 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    everyone's overworked but HR doesnt't care to voice out employees concerns
    The good thingswork from home option for non-essential employees and stability since business is obviously good
    The challengesNo promotion or career development plans for employees to step up. I'm hired here since 2019 but I haven't seen anyone step up except for managers became senior managers. Everyone was obviously stretched especially our Tech and Operations team but top management and HR doesn't care. I even wonder if the HR team does even know or even have the opportunity to connect with the employees except for running scripted townhalls. Recruitment here also has the tendency to sugarcoat things probably because they really don't have the touch of what's happening on the ground and the only goal for 2021 hiring is to hire and not look for value adding people unlike before. Actually HR/Talent in general only thinks how the top management looks about their group and doesn't care about the employees. I'm sure about this as they have no programs rolled out for the employees this year. I wish new people will run our HR/Recruitment group.
    1.0
    Operations
    Mar 2021
    current employee
    HR-less company or I just don't know what they do
    The good thingsconsidered as essential service so no chance of retrenchment or closure
    The challengesno merit increase or concrete way to measure performance. operations and finance seems overwork but HR doesn't care as long as there's no escalation from top management. they focus on pleasing the management and the ayala group rather than hearing out there employees. can't wait to leave this organization actually just waiting for the right time.
    1.0
    Operations
    Mar 2021
    Company with no HR or I don't feel like we have one
    The good thingsPart of Ayala Group - everyone is proud that they're part of the group making the team's culture replicated from others and they don't have any unique culture to embrace on. Zalora for example is part of Ayala but you don't hear them branding themselves as part of the group unlike here that almost everyday they keep on saying that.
    The challengesI dont feel we have an HR team working here. we have a lot of people resigning but they're framing it as this is normal because we are undergoing growth but you can feel that Hr is not supportive to any idea unless this is coming from a senior manager. We only do townhalls here not to engage everyone but just because we want to have a townhall like any other company as a standard. HR should take classes how to be empathetic as have zero empathy making the remote work more stressful. I wonder what's the HR's scorecard compared to other HR teams within the Ayala group but oh well I think they don't track that.
    4.0
    Prefer not to say
    Mar 2021
    Less than 1 year in the role, current employee
    The company cares for the employees but we don't feel the top management moving
    The good thingsThe company cares for employees even during the pandemic, we are even getting free vaccines. Non-essential workers are allowed to work from home.
    The challengesIt's a startup so there are challenges with processes that are not in place, and we are still unsure of the direction where we are heading. Stressful also, but fulfilling and rewarding. I feel that things are turning for the better.
    4.0
    Enablement
    Mar 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Growing company with exciting plans
    The good thingsEntrego has been supportive to employees especially in the midst of the pandemic. Developments can be seen across the company as we continue to grow. I'm very excited for what is about to come.
    The challengesThere are a lot changes happening because of the rapid growth. However, it's a good learning opportunity to take part in those changes.
    2.0
    Prefer not to say
    Mar 2021
    1 to 2 years in the role, current employee
    if you like a company with no direction, this is the place to be
    The good thingsmany managers but few employees on the ground who are actually the ones doing actual work
    The challengestech company with no actual investments for tech i wonder if Hr is existent. if you like to overwork with low compensation - apply here. recruitment will sweet talk you how exciting the company is but once you're inside - you'll get lost. honestly, i was lost and I'm sure I am not alone in saying this.
    2.0
    Finance
    Feb 2021
    1 to 2 years in the role, current employee
    No salary adjustment here
    The good thingspart of ayala group - which everyone from management keep on announcing like everyone's aware that we are part of the ayala group.
    The challengesLiterally a start-up. no clear direction or goal that we need to achieve. I also can't recall we did an activity as one company except for the townhalls who seems to be created by HR just to show people that we run townhalls here but no direct content of why doing it. PS: HR here is also not engaging.
    1.0
    Operations
    Feb 2021
    Laguna Calabarzon3 to 4 years in the role, current employee
    Tech-driven company but Tech-driven who?
    The good thingsThe idea that we still keep our jobs. We stay here not because we like Entrego but because we need to survive by having a regular job.The company didn't let go anyone during the pandemic so they're stable in general.
    The challengesthey keep on telling everyone that they're a tech-driven company but no investment with tech - zero investment with tech. HR is not doing anything with retention and succession planning as long as senior managers are not resigning their roles so its ok. townhalls are also not a thing here so don't expect you'll know what's happening around. I heard they hired couple of new managers this quarter but nobody are aware of that except if you're in the leadership team. Up to this point, everything is manual so tech who?
    2.0
    Sales
    Feb 2021
    1 to 2 years in the role, former employee
    Tech Logistics gone wrong!
    The good thingsUnder the Ayala conglomerate Culture within the team
    The challengesSince I've worked with different start-ups already, when I joined Entrego I though it will be quite the same as the others, fast-paced. But, that was not the case!!! It was the other way around and more like a traditional company. Not to mention that they're trying to be a tech-logistics but with minimal investment in tech, woah?
    2.0
    Operations
    Feb 2021
    Laguna Calabarzon3 to 4 years in the role, current employee
    It's better when we are starting everything than now
    The good thingsYou have a job. People are staying not because they like what they're doing but because you needed a job and that's all. nobody will look after your career growth here.
    The challengesIf not with the salary, I could have resigned already but someone needed a job that's why I am staying. I'm sure others also feel the same. They keep on relying to the conglomerate without building its own identity to be known. Not sure if that's the direction they wanted people to see for the company.
    1.0
    Sortation
    Jan 2021
    no succession planning or career development here
    The good thingslogistics and considered as an essential business
    The challengesno clear way how you'll go up in the ladder but if you're close with your manager this might be a different story. if a manager leaves, instead of checking the current team - the management will look to hire outside. performance evaluation are basically just excel sheets that needed ratings but no proper way of managing performance here. If you are ok with this kind of set-up of no growth, this is the company for you. Nobody from hr will help you to succeed as they are all busy with their work.
    1 person found this helpful
    1.0
    RTS
    Jan 2021
    No career growth and no clear direction on company culture
    The good thingsPalakasan system is strong. If you want to get promoted, accept many workload outside your scope and you will be rewarded.
    The challengesWe call our HR team as People and culture but I'm not sure what culture are we embracing in Entrego. Corporate roles such as HR and finance are work from home but operations who's literally running the Entrego business are on the ground working with no additional benefits. If you will complain to HR, nobody from HR will listen to you.
    1 person found this helpful
    1.0
    Finance
    Jan 2021
    1 to 2 years in the role, current employee
    No salary increase here
    The good thingsstable because part of the logistics industry considered as essential
    The challengesI was part of Entrego for 2 years now and still no salary adjustments but we keep on hiring many managers that we are not sure what they are really doing. They embrace that they're a tech-driven organization but at this point everything is manual. Plus, HR here don't know what empathy means.
    1.0
    Operations
    Jan 2021
    No HR presence across the company
    The good thingsOwned by Ayala - and everyone seems proud because they're part of Ayala.
    The challengesI only felt HR during the interview and onboarding process but once you onboard - you are on your own. Every department has its own protocols and you will feel the company's direction if you're at the management level.
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