Enshored Inc.
    (35 reviews)

    Company Reviews

    Working at Enshored Inc.

    3.735 ratings in total
    5
    19
    4
    3
    3
    3
    2
    3
    1
    7
    74%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(34 ratings)
    Career development
    3.7(34 ratings)
    Benefits & perks
    3.2(34 ratings)
    Management
    3.4(34 ratings)
    Working environment
    3.6(34 ratings)
    Diversity & equal opportunity
    3.7(3 ratings)
    Ratings for Enshored Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    5.0
    Content Moderator
    Feb 2025
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    I like the workplace and the production
    The good thingsThe environment is good. The location of the workplace is good
    The challengesThe Team leader on my time was not good
    1 person found this helpful
    4.0
    Content Moderator
    Sep 2024
    Pasig City Metro Manila1 to 2 years in the role, former employee
    I expected and looked forward too much but it seems that im in a hurry.
    The good thingsThe people, the job and the human resource personnels
    The challengesThe new wave of ops team which seems to be an arrogant and an "Entitled" one.
    4 people found this helpful
    2.0
    Quality Analyst
    Mar 2024
    Pasig City Metro Manila1 to 2 years in the role, former employee
    It was sad to see the company go from great heights to bottom performance and trust issues.
    The good thingsThe time I joined the company was great, focused on employees and growth.
    The challengesAs the management changed, the experience did. Some management will just assign tasks that are not in your specialties. Data automation at the expense of people. Data-driven but process incompetent. Promotion without a pay increase. Toxic environment with gossiping.
    8 people found this helpful
    2.0
    Content Moderator
    Dec 2023
    Pasig City Metro Manila1 to 2 years in the role, current employee
    So-so experience
    The good thingsColleagues, pretty chill work
    The challengesOur bonuses are being taxed despite being mandated in government that it isn't taxable, massive micromanagement from superiors
    6 people found this helpful
    5.0
    Recruitment specialist
    May 2023
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Great culture, amazing colleagues, generous benefits
    The good thingsIf you're looking for a workplace with an amazing culture, look no further than Enshored. From the moment I joined the team, I felt welcomed and valued. Everyone here is not only incredibly talented, but also kind, supportive, and truly invested in each other's success. One of the things that really sets Enshored apart is their generosity towards their employees. They offer fantastic benefits, including HMO, life insurance, paid time offs, onsite free meals, allowances, bonuses, and etc. But it's not just about the tangible perks – they also take a genuine interest in their employees' personal and professional growth and provide resources and opportunities to help them achieve our goals. Overall, I feel incredibly fortunate to work at Enshored. The culture here is one of respect, collaboration, and fun – we work hard, but we also know how to have a good time.
    The challengesThe only challenge was the fast-paced nature of the work. While I appreciate the energy and urgency that my colleagues brought to their roles, it could also be overwhelming at times.
    2 people found this helpful
    5.0
    Content Moderator
    May 2023
    Bulacan Malalag Davao del SurLess than 1 year in the role, former employee
    It pays well, but you'll need to face your computer the whole time. Almost.
    The good thingsGood compensation. HR department is very accomodating.
    The challengesThe system that checks your work progress is not accurate. That's just for me. But, they are very accomodating.
    2 people found this helpful
    5.0
    Team lead
    Dec 2022
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    Truly empowering growth
    The good thingsRepresentatives in Enshored is not just a representative, they are Heroes. And Heroes from different programs really live up to their name. Leadership is completely different from established BPOs since the company is startup, but one thing is for sure - if you can manage to be part of Enshored leadership then you can manage to be a leader in other established BPO companies as well
    The challengesIf you cannot adapt and adjust easily, it may be difficult for you to work with Enshored. Due to being a start up some programs may pull out for number of reasons and you will have to be reprofiled to a different program that may be completely different from what you've supported in the past.
    1 person found this helpful
    3.0
    Moderator
    Oct 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Toxic Management, Average Salary
    The good thingsFast promotion depends on your performance
    The challengesToxic Management, Average Salary
    2 people found this helpful
    5.0
    Data Services Specialist
    Oct 2022
    Pasig City Metro Manila3 to 4 years in the role, current employee
    My career path has been paved by this company
    The good thingsThe good thing is multimedia is my passion
    The challengesAs a nightshift worker, I find it challenging
    1 person found this helpful
    4.0
    Team leader
    Aug 2022
    Great for people who wants to develop critical thinking
    The good thingsLearning and development
    The challengesThis is not for starters
    1 person found this helpful
    2.0
    Content Moderator
    May 2022
    Marikina City Metro Manila3 to 4 years in the role, former employee
    If you are looking for a long-term company well this company is not for you.
    The good thingsThere are always monthly activities in the company,
    The challengesNo salary increase, No yearly Bonus, lots of surveys but nothing happens. uncompetitive salary (content moderator 14k monthly) Toxic officers.
    3 people found this helpful
    1.0
    Content Moderator
    Feb 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    If you are looking for a company that has a good working environment and looks after their employees, this is not it.
    The good thingsWorking with my team mates.
    The challengesThe management is poor. They treat their agents as tools and not as a person. Even if you are sick they still want you to continue working. Filing a leave mostly gets rejected. The compensation is low for their work demand.
    3 people found this helpful
    3.0
    Content Moderator
    Feb 2022
    1 to 2 years in the role, former employee
    good for beginners who seek opportunity in BPO.
    The good thingsfriendly Environment / stress free / Easy work
    The challengesLow Salary / Management deficiency / lack of support
    1 person found this helpful
    1.0
    Team Lead
    Dec 2021
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Too bad for experienced employee
    The good thingsNothing that I can think of
    The challengesNo annual appraisal; Salary increase only if you decided to get promoted
    1 person found this helpful
    4.0
    Content Moderator
    Nov 2021
    1 to 2 years in the role, former employee
    Top Management are awesome
    The good thingsThere's always monthly avtivities in the company
    The challengesThere some workmates are bossy and toxics.
    1 person found this helpful
    1.0
    Content moderator
    Mar 2021
    Ortigas Pasig City Metro Manila3 to 4 years in the role, current employee
    This is very incompetent company. Don't trust this company
    The good thingsPeople are nice and they always help each other 1st and 2ndyear with this company are really great.
    The challengesalmost 4 years with this company, workload increases a lot but trust me your salary won't improve or increase not even a little bit. the company that has the lowest offer as a content moderator account. as the company gets bigger it's getting worst. but still, I'm working with this company because it's still pandemic.
    5 people found this helpful
    5.0
    Call agent, tech support, Trainer
    Nov 2020
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    not a bad place to work
    The good thingsthe company is not bad at all they are fairly new so you can see that they are still trying. its pretty laidback not abad place to work at all the Bosses are pretty nice as well
    The challengessalaries dont go up no matter how long ive worked ive also worked as a trainer but inever got compensation or recognition for that as well. HR is not Great. They dont Really care much about you as an employee they can be pretty petty as well.
    1 person found this helpful
    3.0
    Customer service representative
    Jun 2020
    Less than 1 year in the role, former employee
    It was promising in the beginning. But some things became complicated as part of a pioneer team.
    The good thingsTimely release of salary Seldom pay dispute Cozy work environment Approachable bosses
    The challengesShifting schedule Hitting the score/goal especially if you're part of a pioneer team. Going to the office for work as it is located in the Ortigas Central Business District, so, you have to walk for 10-15 minutes to reach the office.
    1 person found this helpful
    1.0
    Finance assistant
    Jun 2020
    Less than 1 year in the role, former employee
    Challenging but I learned A lot
    The good thingsPeople are nice and they always helping each other
    The challengesThere are people who are pressured their people to perform their duties right at first attempt
    1 person found this helpful
    1.0
    Other
    Jun 2020
    This is very incompetent company. Don't trust this company
    The good thingsNone everthing is worst
    The challengesEverything is challenging here even the recruitment process. This is very incompetent company. Don't trust this company
    1 person found this helpful
    5.0
    Training associate
    Apr 2020
    We'll Take it From Here "Enshored Way of Life"
    The good thingsBelow are just some of the positive traits that I am can share for you. 1. A place where work and life balance exist 2. Leaders who listens to you and appreciates your every contributions 3. A place where every idea is welcomed 4. A company who always goes the extra mile when uncertainties are happening and considers employees as humans more than numbers. 5. A company who calls its workforce as heroes and cares for them. 6. A company who never fails to give you update of how everything is doing and a CEO who always reach out to each and every employees through quarterly town halls 7. A company you are looking for.
    The challengesThe challenge that I have encountered is how to adjust to its very welcoming and homy environment. And also I think they could improve more if they can be far more competitive when it comes to salary and benefits like other companies. And think is already being addresses carefully by the upper management as they also need to balance their other business needs. Other than that this is the place to be.
    1 person found this helpful
    5.0
    Technical support engineer
    Mar 2020
    1 to 2 years in the role, current employee
    career development and work/life balance
    The good thingsmy co-workers and the management is good.
    The challengessince it runs 24/7 we work on holidays
    1 person found this helpful
    5.0
    Business development specialist
    May 2019
    1 to 2 years in the role, current employee
    Best company I've been with.
    The good thingsI've been in the BPO industry for 5 years and I can confidently say, this is the best company I've been with. I worked with big companies but Enshored is still the best company because of the management. Everyone's friendly, approachable and knowledgeable. I never thought I'd be able to find a company with such awesome Bosses and environment. During interviews, it's usual for them to say they have open door policy, but honestly, you'd still feel some itch and would not approach your Boss directly. But here in Enshored, you will never feel that. Whatever you want to share, your Boss could always listen for you.
    The challengesHonestly, it's the location. But location never mattered 'cause I chose to apply here knowing they're located in Ortigas.
    1 person found this helpful
    5.0
    Content Moderator
    Feb 2019
    Less than 1 year in the role, current employee
    I've been in BPO industry for 2 years and 6 months.
    The good thingsI know how to deal with other people. I can easily learn new things. I'm patient in every situation. I am responsible in terms of doing my job. I always look for a better ways to finish the task s that's given. I know how to respect the opinion of my co-workers.
    The challengesI believe there's none. I don't have any problems with my previous company. Specifically with my co-workers, they all have good attitude towards work.
    2 people found this helpful
    5.0
    Human resource generalist
    Dec 2018
    Less than 1 year in the role, former employee
    Challenging yet informative for valluing your growth nand development as a future professional.
    The good thingsGreat work environment and having nice and competent people. Teamwork is highly introduced and very necessary in every department. I like working with others and that's what i mostly enjoyed in the company. They also value individual's improvements which makes every employee competitive and diligent.
    The challengesThe most challenging in this compony is dealing with high profile clients, company-owners, etc. but at the same time, this makes you grow and improve yourcommunication and interpersonal skills. Moreover is the coping up with a lot of adjustment of the company since it is considered as one of the fastest growing company in the City.
    2 people found this helpful
    1.0
    Staff
    Nov 2017
    Less than 1 year in the role, current employee
    Top Management - Has to words of honor. Tends to forget initial agreement. No work/life balance. No fix decision. Has favoritism
    The good thingsThe team of Admin and Ops. Very true and transparent.
    The challengesTop Management. No consistency. Always decides ironically.
    4 people found this helpful
    5.0
    Operations Analyst
    Oct 2017
    Less than 1 year in the role, current employee
    Awesome!
    The good thingsThe management team, managers and team captains, is approachable and professionals. fast phased working environment.
    The challengeslook for ways to improve the workstation.
    1 person found this helpful
    5.0
    Team Captain
    Oct 2017
    Less than 1 year in the role, current employee
    Awesome!
    The good thingsWorking here is great! Managers are awesome and the people are nice! Since it is just a new company, you will be able to make friends with them all. I love working here - 5 stars!
    The challengesSince it's a fairly new company, of course, you will see things that need improvement like facilities, work stations, the space but i can keep up with that.
    1 person found this helpful
    5.0
    Data analyst
    Oct 2017
    No hassle
    The good thingsHappy and healthy company
    The challengesGive's you more knowledge.
    1 person found this helpful
    5.0
    Data Services Specialist
    Oct 2017
    Less than 1 year in the role, current employee
    Happy
    The good thingsPeople are friendly and fun to be with. The bosses are appreciative. The work environment is light, not stressful.
    The challengesthe pantry
    1 person found this helpful
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