EGS Asia Inc.
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    EGS Asia Inc.
    (31 reviews)
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    Company Reviews

    Working at EGS Asia Inc.

    4.131 ratings in total
    5
    15
    4
    5
    3
    10
    2
    1
    1
    0
    81%
    Rate salary as high or average
    97%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(31 ratings)
    Career development
    3.8(31 ratings)
    Benefits & perks
    3.5(31 ratings)
    Management
    3.5(31 ratings)
    Working environment
    3.8(31 ratings)
    Ratings for EGS Asia Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 31 reviews sorted by most recent
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    most recent
    5.0
    CSR
    Aug 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Good company, good salary
    The good thingsGood environment , good people
    The challengesWorking with different people , handling irate customer
    5.0
    Junior Electronics Engineer
    Mar 2023
    Lapu-Lapu City Cebu1 to 2 years in the role, current employee
    Good working environment.
    The good thingsA job with high salary and management that focuses on the well being of the employees.
    The challengesMonths away from your loved ones, which is very crucial for those who are family oriented or those who don't want to be away from their families.
    5.0
    CSR
    Aug 2019
    Less than 1 year in the role, former employee
    Memorable
    The good thingsChoose OT w/ pay, work hard, party hard, work can be easy
    The challengesNeed OT to get more money, can't spend more time with family.
    5.0
    Sales coach
    Jul 2017
    1 to 2 years in the role, former employee
    Great company!
    The good thingsIncentives, working environment, facilities, Nice comfort rooms, HMO on day 1, fun training and good people.
    The challengesNone
    5.0
    CSR
    May 2017
    3 to 4 years in the role, former employee
    it's good!
    The good thingsfriends and team buildings
    The challengesna
    4.0
    It Intern
    Apr 2017
    Less than 1 year in the role, former employee
    Great and nice
    The good thingsThe knowledge and experience I gained
    The challengeslocation
    5.0
    account manager
    Feb 2017
    fantastic
    The good thingsincentives
    The challengesmiddle management
    4.0
    Customer service team leader
    Dec 2016
    It is less stressfull
    The good thingsThe culture
    The challengesTrying to cope with the changes immediately
    4.0
    Customer service representative
    Nov 2016
    1 to 2 years in the role, former employee
    Good experience for my first call center experience.
    The good thingsT-Mob has a very competitive incentive.
    The challengesLeave Credits.
    4.0
    sprint first party collections
    Oct 2016
    Less than 1 year in the role, former employee
    i really had an enjoyable time.
    The good thingslearned that patience is very important. this company is a good start for a newbie who wants to be an aspirant call center agents.
    The challengesimprove for more salary and benefits needed by an individual. have more prizes to win in every achievement of an agent.
    5.0
    Customer service representative
    Oct 2016
    Less than 1 year in the role, former employee
    Great People
    The good thingsApprochable Tls, low stress work
    The challengesTime
    5.0
    CSR
    Feb 2016
    Good
    The good thingsGood
    The challengesMedical, Travel
    3.0
    Customer service representative
    Jul 2015
    my first call center experience
    The good thingsdid learn alot from egs though i wish i could have stayed in one account for a but more.people there is really warm makes me feel like family
    The challengesi have experienced 2 accounts there..accounts is dissolving there really dont know why. but wish to be i could stay in an accohnt where i really excel base on experience.
    3.0
    collector
    Jul 2015
    Less than 1 year in the role, former employee
    gained experience
    The good thingswas able to learned a lot of things...especially in BPO industry...
    The challengesin placing agent to a particular account based on the interview
    5.0
    Call Center Agent
    Jul 2015
    Less than 1 year in the role, former employee
    Working Experience
    The good thingsThe office has a good ambience. Company really do practice professionalism. They are customer-oriented company. I got to work with friendly superiors and co-workers as well. They offered great incentives and othe benefits. The HR Dept. is so understanding and helpful.In general, I had a really good experience working in that company and I missed to work with them again. It was really wonderful.
    The challengesAccessibility was my challenge back then but everything is okay. Definitely covered up the challenge.
    5.0
    Customer service representative
    Jul 2015
    1 to 2 years in the role, former employee
    my first call center job
    The good thingsI realized that it it never too late to learn a new line of work and new things. Perks were there and lots of activities that nurtured my talent and skills especially in dealing with different kinds of persons.
    The challengessystems used were a bit of challenge but nevertheless fulfilling once you get used to it. Being able to use 25 different systems in a day is not easy but truly fantastic!
    4.0
    Team Manager
    Jul 2015
    5 to 6 years in the role, former employee
    Feedback
    The good thingsFair treatment to all employees
    The challengesLow salary
    3.0
    average
    Jul 2015
    Less than 1 year in the role, former employee
    customer care
    The good thingsFriends
    The challengesManagement
    5.0
    CSR I
    Jul 2015
    Less than 1 year in the role, former employee
    Great : )
    The good thingsGreat salary, gray company rules, objectives and site. Good break rooms. Nice designs in the floor. Great mentors. Awesome benefits even if you're still a trainee. Very good training for voice and accent and product training. Fair judgements and considerations.
    The challengesEverything is good.
    3.0
    Team lead
    Jul 2015
    1 to 2 years in the role, former employee
    Good
    The good thingsI enjoyed the people and the compensation.
    The challengesThey could have provided more perks for the agent and have a more consistent insentive program.
    3.0
    customer service
    Jul 2015
    customer service representative
    The good thingsThe good things about the company is their incentives and perks.
    The challengesThe hard part was the training.
    5.0
    Customer sales representative
    Jul 2015
    Less than 1 year in the role, former employee
    Satisfactory
    The good thingsWorkmates and workplace
    The challengesLocation.
    5.0
    Call centre agent
    Jul 2015
    3 to 4 years in the role, former employee
    great job
    The good thingsnice environment, nice people, great operations,,,
    The challengesno consideration to the Yolanda victims.
    2.0
    Senior collections agent
    Jul 2015
    3 to 4 years in the role, former employee
    Not a good company
    The good thingsThe people i worked with
    The challengesThe appraisal is very slow
    3.0
    team manager
    Jul 2015
    3 to 4 years in the role, former employee
    EGS
    The good thingsWhat did you enjoy about working here?Friendly workmates
    The challengesWhat could have been done better or differently?fun environment
    3.0
    Customer sales representative
    Jul 2015
    1 to 2 years in the role, former employee
    Not Great, just OK.
    The good thingsPeople. Management and the Leads are amazing. Almost everyone is so nice and people look after one another. A great company to start your career with. They accept high school graduates and offers promotions for performers.
    The challengesCompensation and Incentives are not competitive. They do not care about their employees. We have a very high attrition rate because it was very stressful and the pay is not enough. Commissions and incentive scheme is questionable and most of the times delayed.
    3.0
    CSR
    Jul 2015
    Less than 1 year in the role, former employee
    My CSR experience at NCO
    The good thingsI was able to gain experience working in a multinational Company. Was very proud of myself completing all the difficult exams and back to back interviews just to land to the job that I was applying to way back 2011. The Company offers a good compensation for beginners plus a promising free meal allowance. Another bonus thing is the experience of seeing your local stars working with you in the sa
    The challengesWas so afraid to report to work that time as I was under the impression that the place we work is right on the fault line. every time there's someone running at the Office you would feel like it isn't safe for you to stay there. Another not so good experience is that their PC's for most of the time freeze which would eventually stop you from finishing your job, preventing you to multi-task .
    3.0
    csr
    Jun 2015
    Less than 1 year in the role, former employee
    egs
    The good thingsNot much when it comes to stress
    The challengesImprove their recruitment and application prrocess
    5.0
    Customer service
    Jun 2015
    Pampanga Central Luzon3 to 4 years in the role, former employee
    way back 2008
    The good thingsHealth benefits HR is very accomodating
    The challengesI could have taken their offer to be transferred to the sister company
    5.0
    Customer service representative
    Jun 2015
    3 to 4 years in the role, former employee
    Place for career growth
    The good thingsGreat support from trainers, supevisors and managers. The company knows how to take care of their people.
    The challengesNeeds improvement of the facilities specifically the lounging area.
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    Reviews by location
    Lapu-Lapu City CebuQuezon City Metro Manila