Eclaro
Write a review
    Eclaro
    (36 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Eclaro

    4.036 ratings in total
    5
    20
    4
    4
    3
    6
    2
    4
    1
    2
    83%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(36 ratings)
    Career development
    3.4(36 ratings)
    Benefits & perks
    3.7(36 ratings)
    Management
    3.7(36 ratings)
    Working environment
    4.0(36 ratings)
    Ratings for Eclaro are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 36 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Technical/Financial Recruiter
    Feb 2023
    Quezon City Metro Manila7 to 8 years in the role, current employee
    Hybrid Technical (IT)/Financial (banking) Services requirements.
    The good thingsThe people/team are very nice and approachable.
    The challengesTemporary work from home set-up and we are starting to go back onsite.
    3 people found this helpful
    2.0
    Team Lead
    Jan 2023
    3 to 4 years in the role, former employee
    ❌ wouldn't recommend this company
    The good thingsKind co-workers. Out of office engagement with employees: Year end party, summer outing, trick or treat etc.
    The challengesLittle room for career growth. Client driven environment (client mostly has the last say on important matters). Some managers tend to micro manage (not all). Most teams have high workload specially towards the end of the year
    2.0
    Team lead
    Jan 2023
    3 to 4 years in the role, former employee
    ❌ cannot recommend eclaro
    The good things- Nice people and co-workers - out of office engagement with employees: Year end party, summer outing, trick or treat etc.
    The challenges- Little room for career growth. - Client driven environment (client mostly has the last say on important matters). - Some managers tend to micro manage (not all). - Most teams have high workload specially towards the end of the year
    4.0
    Operations
    Dec 2022
    A good first expirience.
    The good thingsThe people are friendly and are willing to teach you the ropes. Work from Home setup even until now. A good workplace if you're just starting your career.
    The challengesI'm not quite sure if this is actually the practice in the industry, but seeing as this was the first time I applied for a job like this, I was low balled when it came to the salary. I should have bargained for an increase, even for just a little more.
    5 people found this helpful
    2.0
    Application support specialist
    Sep 2022
    Less than 1 year in the role, former employee
    The management is very nice and approachable
    The good thingsI love the fact they they are WFH set-up and it's an easy account honestly.
    The challengesThe management is very nice and approachable. However, there are times that they make a promise that they didn't manifest. (It's the local management, not the onshore client.) The job is for entry level.
    5 people found this helpful
    3.0
    Chat and Email Support for Healthcare account
    Aug 2022
    Less than 1 year in the role, former employee
    Seasonal account - Healthcare account
    The good thingsThe management is okay at handling people, but there are times that they make a promise that they didn't manifest for the agent to do a better job. The role as email and chat support is an easy account.
    The challengesThe challenge is the salary is too low, even though you have 1-5year BPO experience they will still offer you an entry-level salary for 15k only.
    4 people found this helpful
    5.0
    Senior .net developer
    Jul 2022
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Good Management and Friendly work-environment
    The good thingsProvides above market renumeration package. Good management and manage to provides training and development for employee's career growth. One of the best company I've ever worked for.
    The challengesProbably just working on night shift schedule.
    5.0
    Resume Formatter / Recruitment Sourcer
    Mar 2022
    1 to 2 years in the role, current employee
    Good benefits / Salary
    The good thingsvery nice work environment and co worker
    The challengesTrainings for their staff
    5.0
    Human resource
    Mar 2022
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Great place to work. Great working environment.
    The good thingsThe management is very considerate. Positive work environment. Pays well, too.
    The challengesThe shift since most clients are in the US
    4.0
    Analyst
    Jan 2022
    Valenzuela Makati City Metro ManilaLess than 1 year in the role, former employee
    Great and good experience
    The good thingsThe team I've work with is good, same as the team leader
    The challengesThe salary is a bit low
    5.0
    Analyst
    May 2021
    Less than 1 year in the role, former employee
    A Great Company to Work with.
    The good thingsCompetitive Team Leaders and IT staffs are very Approachable. Fast and Working well equipments.
    The challengesWhere it's a night shift work and I feel sleepy on the first week.
    1.0
    Cs2
    Jan 2021
    1 to 2 years in the role, former employee
    Worst Experience I've ever had. Don't apply here.
    The good thingsI met some good people but most of them are the worst ever.
    The challengesThe job is easy. But the people here makes it worst. Especially the management. They are inhumane. Don't try applying here.
    1 person found this helpful
    5.0
    Application Analyst
    Nov 2020
    Kind Managers and TL.
    The good thingsKind tenured & managers
    The challengesNight diff. is not healthy
    3.0
    Jr. Java Developer
    Jul 2020
    1 to 2 years in the role, former employee
    Not for fresh graduate
    The good thingsGood environment and work/life balance.
    The challengesFirstly, your title is different from the job you are going to do. No career path and uncompensated.
    2 people found this helpful
    3.0
    Test analyst
    Jul 2020
    3 to 4 years in the role, former employee
    Good workplace, no adjustments
    The good thingsFlexible when it comes to workload
    The challengesWorkload becomes too much and no compensation from hard efforts.
    1 person found this helpful
    4.0
    analysis
    Jul 2020
    3 to 4 years in the role, current employee
    Great Experience to be working as an IT Support without having a background in IT Support from my previous Company
    The good thingsBenefits were great such as HMO,Company Loans (depends on the situation).Company Outing and Year end Party.(No expense).Client visits with personal interaction.
    The challengesSo far the during Open enrollment season when workloads doubled the size and there's not enough manpower,they have to add people and train them in a short time.
    1 person found this helpful
    4.0
    Implementation Analyst
    May 2020
    3 to 4 years in the role, current employee
    Employee first company
    The good thingsThey will treat you as their family. Your safety matters.
    The challengesVery few lapses that you won't even noticed.
    2.0
    config
    Apr 2020
    3 to 4 years in the role, former employee
    Not good Not so good
    The good thingsNone None
    The challengesManagement Not good
    5.0
    Team Lead - System Admin
    Mar 2020
    Fun and Excellent Workplace
    The good thingsQuality of work life balance!
    The challengesNot much of benefits on working from example laptop assignments and broadband allowance.
    1 person found this helpful
    5.0
    Analyst
    Feb 2020
    Laid-back Environment
    The good things*Events - i.e. Annual whole company outing *Year End Party *Annual performance review *Monetary conversion
    The challenges*People engagement *Global Delivery - Org. Structure
    1 person found this helpful
    5.0
    Application Analyst
    Jan 2020
    Less than 1 year in the role, current employee
    Great company and fresh grad friendly
    The good thingsExcellent training for personal growth Goal oriented culture Supervisors are so approachable Great work schedule
    The challengesNone so far, you just need to do your best and they will handle the rest
    1 person found this helpful
    5.0
    IT administrator
    Mar 2019
    1 to 2 years in the role, former employee
    enjoy working here
    The good thingsgreat company benifits and good people
    The challengesalways working at night
    2 people found this helpful
    3.0
    Senior Customer Success Analyst
    Mar 2019
    1 to 2 years in the role, current employee
    The wrong Clients are not the answer
    The good thingsTeam building and Christmas Party. You can take break's if you have few work
    The challengesLess opporunity for promotion. No Training
    3.0
    Application Analyst
    Jul 2018
    1 to 2 years in the role, current employee
    Great experience with the client I'm assigned to, but cant say the same with eclaro
    The good thingsYour teammates, great events, competitive salary (but this is a given since it's for night shift), 8k non taxable allowance
    The challengesNo matter how great your performance is, it won't matter during merit increase. Your salary will almost stay the same. They apply call center rules without conducting dialogue with the employees - like they have critical work days and you need med cert if you file a sick leave on those days. Critical work day is monday and friday, before and after pay day so that outs so many days. They're strict on your SL reasons.
    6 people found this helpful
    5.0
    Sr. Technical Recruiter
    Jun 2018
    1 to 2 years in the role, current employee
    Employee friendly company
    The good thingsYou can pretty much reach out to anybody from diferrent departments for help. Salary is above what the industry offers. The environment is conducive although the main office needs minor renovation.
    The challengesI can't think of any unless you are someone with will issues.
    1.0
    Technical Recruiter
    Mar 2018
    Technical Recruiter
    The good thingsThe US bosses (owners of the company) are very kindhearted. Team building activities and parties held in very good places.
    The challengesSlow career growth/promotion
    5.0
    Application Analyst
    Mar 2018
    1 to 2 years in the role, current employee
    Great experience!
    The good thingsEvents and how they treat employees
    The challengesNew processes in task from tine to time
    1 person found this helpful
    5.0
    Application Analyst
    Jan 2018
    1 to 2 years in the role, current employee
    Amazing company
    The good thingsGreat compensation package, rewarding benefits, awesome events, and the work is not stressful!
    The challengeshmo for dependent
    1 person found this helpful
    5.0
    Application Analyst
    Aug 2017
    1 to 2 years in the role, current employee
    Awesome company
    The good thingsSalary is competitive, bosses are very approachable, events are extravagant, Culture is laidback, Equipment are all brand new.
    The challengesLacks effective training and opportunities for career growth and learning.
    2 people found this helpful
    5.0
    Application Analyst Tier 2
    Jul 2017
    1 to 2 years in the role, current employee
    A company with a heart
    The good things- They valued their employees - Luxurious Year- end party and company outing - Big bosses/ Owners of the company are easy to deal with. Very approachable. - Competitive Salary - HMO Coverage on day 1 - SL is convertible to cash. No limit. - Entitled for Vl within 3 months - Semi- flexible schedule
    The challenges- Not everyone is entitled for Free dependent - No commission. Just quarterly attendance bonus - Only 10% for Night diff
    5 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Makati City Metro ManilaQuezon City Metro Manila