Dell
Write a review
    Dell
    (42 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Dell

    4.342 ratings in total
    5
    20
    4
    17
    3
    4
    2
    0
    1
    1
    91%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(42 ratings)
    Career development
    3.9(42 ratings)
    Benefits & perks
    4.2(42 ratings)
    Management
    4.0(42 ratings)
    Working environment
    4.5(42 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Dell are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 42 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Senior Programs Manager
    Nov 2024
    Taguig City Metro Manila
    Learned and gained lots of experience
    The good thingsWork life balance, diversity and open door policy
    The challengesEvolution of AI affecting job security
    5.0
    AP Specialist
    Jul 2023
    A remarkable short journey
    The good thingsIt was a great experience working with Dell. I am delighted to share my experience and provide a glowing review of my former company, Dell International Services. During my tenure ship, I witnessed firsthand the exceptional qualities that make it an outstanding workplace. From a nurturing work environment to its commitment to innovation and personal growth, Dell has truly set a benchmark for excellence in the industry. Though it was a short working stint. I was really impressed!
    The challengesThere were unexpected challenges I encountered working in this company
    5.0
    Sales coach
    May 2020
    5 to 6 years in the role, former employee
    i have vast experience as c.e. coach and as a sales coach.
    The good thingsi enjoyed how the company treat its employees and how they reward employees who are performing great in their fields .
    The challengesthings that the company can improve on...work scheduling.
    5.0
    Technical Support Senior Assistant
    Dec 2019
    Less than 1 year in the role, former employee
    Fun experience helping people
    The good thingsNice team, good management and fun environment for experienced technical support persons such as myself.
    The challengesParking and traffic.
    5.0
    Analyst, HR Shared Services
    Sep 2019
    Awesome, a company who have a good culture code and can adjust your working schedules efficiently.
    The good thingsCan work from home
    The challengesCan Work from home
    4.0
    Manager
    Aug 2019
    9 to 10 years in the role, former employee
    Work Life Balance
    The good thingsThe company's culture drove the employees to self motivation and work with passion. Knowing that the company sets everyone for success plays a big part in actually succeeding.
    The challengesNot so much further room for growth
    5.0
    L2 customer support
    Aug 2019
    7 to 8 years in the role, former employee
    Best Company that I worked with
    The good thingsThis has been my second family , you get all the support that you needed from the management down to the ops. If you work hard you will be rewarded, every year they will give you an increase based on your work performance. Benefits wise are really very nice especially HMO.
    The challengesLots of work to do, multi tasking but once you prove yourself you get the reward in the long run.
    4.0
    Senior Customer service
    May 2018
    Less than 1 year in the role, former employee
    Great first job experience
    The good thingsHelpful team leaders and work mates
    The challengesTransportation because of location.
    5.0
    Sales Consultant
    Apr 2018
    3 to 4 years in the role, former employee
    Sales Consumer and SMB
    The good thingsExcellent Culture and fun working environment.
    The challengesExperience and technical know how.
    4.0
    Senior Technical Support Representative
    Jul 2017
    7 to 8 years in the role, former employee
    Awesome Company
    The good thingsGreat Perks, Great People and Management style. The working hours were day and night shifts. Great training and skill upgrade and you will have the opportunity to take technical certifications appropriate to your job level. If you can manage your time you could also take additional course being offered as a scholar in campus and university subsidized by the company. With Great Health benefits, Sports, and Leisure time activities in the company premises, such as xbox consoles, Billiard pools, ping pong tables, Complete Gym equipment, 10 Computers for Networking games such as LOL, DOTA2 and simple internet, Library for scholars, Clinic and separate beds for men and women who wants to take a power nap.
    The challengesNone, its anything you would expect from a badge site.
    4.0
    Country Marketing Manager
    Feb 2017
    1 to 2 years in the role, current employee
    Brings out the power to do more
    The good thingsPay is good, can work from home, & flexible schedule
    The challengeshave to be a fast learner for the job
    5.0
    Case Mentor
    Dec 2016
    5 to 6 years in the role, former employee
    I just miss working with them.
    The good thingsthe people
    The challengesspeed of changes
    1 person found this helpful
    5.0
    Technical Support Team Manager
    Nov 2016
    9 to 10 years in the role, former employee
    The Best company I have worked for
    The good thingsThe company really focuses on developing their people.
    The challengesOffice politics is less because of the company's Ethics hotline but it still exists nonetheless.
    4.0
    Sales
    Oct 2016
    Great company to work for
    The good thingsGood compensation and employee handling.
    The challengesGrowth
    5.0
    Customer care associate
    Oct 2016
    Best company ever
    The good thingsEverything. Great management.
    The challengesProximity
    3.0
    Team leader
    Jun 2016
    7 to 8 years in the role, former employee
    Great but....
    The good thingsThe people,the working environment,shift schedule and the clients.
    The challengesLow salary for employees,Too much workload,Lack of incentive plans,Politics all over specially for employee promotion,Management lack initiatives to brought out suggestions/ideas beneficial to the employees
    4.0
    Customer Care Voice-Sr. Rep
    May 2016
    1 to 2 years in the role, former employee
    Excellent Way to Kick off Your Career!
    The good thingsWhat I'm really proud of is Dell's culture, how they always do there best to make work fun somehow, value their employees through awards, giving recognition or hosting events. I may not have found my dream job here but I can say that I found the ideal company that I want to work in. Once you work in Dell, you can work anywhere!
    The challengesIt is sometimes hard to get recognized for your work efforts or even if you are already with the company for quite sometime now. The clients would usually ask for more than what can be expected to be done by the agents, especially even if most of the time they aren't reaching the quotas. The managers or team leads however do their best to help those in need. It would also be great if they add more jobs for the morning shift.
    1 person found this helpful
    5.0
    Human Resources
    May 2016
    3 to 4 years in the role, current employee
    A great place to work!
    The good thingsWork-life balance, people engagement and the culture!
    The challengesNone
    5.0
    Recruitment Associate
    Oct 2015
    Less than 1 year in the role, former employee
    Talent Acquisition Associate
    The good thingsIt hone my skills to work a lot of task to be a teast admin, front desk, soucring, schudule for initial and final interview. My boss listens to me with regards to issues that we resolve it asap and know how to manage her people.
    The challengesit has small number for my team which we should able to invite people to meet deadlines and target of people.
    1.0
    IT
    Aug 2015
    1 to 2 years in the role, former employee
    IT
    The good thingsFortune 500 benefits
    The challengesno opportunities for local, all FT management
    3.0
    Inside sales representative
    Jul 2015
    5 to 6 years in the role, former employee
    business minded
    The good thingshealth card the people
    The challengeslack of communication
    5.0
    Metrics and Reporting Analyst
    Jul 2015
    3 to 4 years in the role, former employee
    Dell International Services
    The good thingsThe Culture and career development
    The challengesOpen another site.
    5.0
    Account management supervisor
    Jul 2015
    3 to 4 years in the role, former employee
    Technical Support Manager
    The good thingsWork Life Balance
    The challengesNone
    3.0
    CSR
    Jul 2015
    Philippines
    Not Satisfied
    The good thingsEnjoyed working with team mates and the HMO benefits of the company.
    The challengesIf the company will prioritize the tenured for the salary increase.
    4.0
    Business analyst
    Jul 2015
    5 to 6 years in the role, former employee
    Tech company with good compensation
    The good thingsPay and benefits are very good - transportation allowance generous and HMO benefits excellent. Typical US technology company with good career development and training programs in place for employees. Processes and systems are clearly defined, documented and observed.
    The challengesA bit stressful being a technology customer support business, competition is high due to having sites in multiple locations. Processes can get changed overnight and can become complicated. Being a night shift operation is also a challenge in the long run.
    4.0
    Quality Analyst
    Jul 2015
    7 to 8 years in the role, former employee
    nice place to work
    The good thingsGood working opportunity, they don't just based your qualification on the school you graduated, but on your skills and ability. Employees are recognized and rewarded.
    The challengesthe challenging part is working on a graveyard shift, no rotations and working on holidays, which is well, part of the BPO industry.
    5.0
    Customer care representative
    Jul 2015
    1 to 2 years in the role, former employee
    working as customer service representative
    The good thingsBPO industries offered high salaries,with different perks so that their employees could work longer with them. When I worked with DELL, I experienced friendship with coworkers, I experienced a place just like home, when I was down and alone,my coaches and coworkers helped me to overcome challenges in our work.
    The challengesmaybe if they extend their company in other areas like in provinces so that they may help more aspiring individual
    3.0
    Building Services Coordinator
    Jul 2015
    1 to 2 years in the role, former employee
    Realized my potentials
    The good thingsHelped me realized my potentials and learned to value work.
    The challengesHad to deal with different people from different walks of life.
    5.0
    Client Technical Associate
    Jul 2015
    Great
    The good thingsPeople Oriented
    The challengesNone
    5.0
    Customer Care Senior Assistant
    Jul 2015
    Pasay City Metro Manila7 to 8 years in the role, former employee
    My experiences while working with Dell
    The good thingsThe company had a nice working environment. Management provided us with the best facilities and equipment. Benefits were excellent. The compensation was very competitive. Excellent managers. Very helpful and can always count on when you need assistance. Company always had employees benefits in mind.
    The challengesI consider the challenges while working with the company was the product itself. I wish more training were given to the employees to familiarize themselves with the product so that when customers calls in to inquire, we are very familiar with it.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Pasay City Metro ManilaTaguig City Metro Manila