at Datacom
Metro Manila
Take the next step in your career with an organization that truly values its people!
2d ago
Datacom
(212 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Specialities
Software, IT Management, Business Process, Solutions, Payroll, Cloud, Data Centres, Local Government
Company size
5,001-10,000
Primary location
Australiasia
We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom-design brand new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.
Jobs at Datacom
Based on your search activityat Datacom
Metro Manila
Take the next step in your career with an organization that truly values its people!
15d ago
Our mission statement
At Datacom, we believe our purpose is to help our customers and communities navigate the complexity of this ever-changing world we live in, by connecting people and technology, and solving their greatest challenges. With more than 50 years’ experience in technology, we have grown to be one of Australasia’s leading locally-owned technology companies.
Featured
What does a career at Datacom have in store for you?
As industry leaders, we are always looking for born leaders, creative experts and imaginative thinkers.Whether you're at the start of your career or you have lots of experience, there’s an exciting opportunity waiting for you.Join us and discover your role in creating the future of IT today.
Awards and accreditations
HP Amplify Partner of the Year – Winner: HP Partner Awards 2022
Top 100 Graduate Employer:
The Australian Financial Review 2022
Partnership Excellence Award – JPAC region:
Google Partner Awards 2022
Australian Secure SD-WAN Partner of the Year:
Fortinet Partner of the Year 2022
APAC Partner of the Year:
Flexera Partner awards 2022
Cloud Service Provider Top Performer:
Dell Technologies A/NZ Partner Summit 2022
AWS Public Sector Partner of the Year Finalist:
AWS Partner Summit Awards 2022
Adobe Gold Solution partner: Adobe Solution Partner Programme 2022
Gallery photos
Reviews overview
3.5212 ratings in total
5
61
4
52
3
60
2
20
1
19
65%
69%
What’s it like working at Datacom?
AI summary of recent reviews
Employees consistently praise their supportive colleagues and team culture, along with excellent development opportunities that include training, certifications, and clear career progression. Immediate managers and team leaders are generally receptive to feedback and prioritise employee wellbeing, whilst the company culture is described as caring and flexible with comprehensive training programmes.
However, there are some potential challenges, including KPI pressure in the contact centre environment with closely monitored metrics, entry-level salary rates that some feel could be improved, and concerns about senior leadership decisions affecting frontline teams. The role requires strict time management with closely monitored breaks, and some employees note limited promotion opportunities in certain positions, along with practical issues such as parking availability at the North Ryde location.
However, there are some potential challenges, including KPI pressure in the contact centre environment with closely monitored metrics, entry-level salary rates that some feel could be improved, and concerns about senior leadership decisions affecting frontline teams. The role requires strict time management with closely monitored breaks, and some employees note limited promotion opportunities in certain positions, along with practical issues such as parking availability at the North Ryde location.
Recent reviews
5.0
Service Desk Agent
Aug 2026Canberra ACT 2600Less than 1 year in the role, current employee
Great team and culture
The good thingsTeam is very helpful.
The challengesEverything good so nothing come up to mind now.
3.0
Network Consultant
Apr 2026Perth WA 60004 to 5 years in the role, former employee
Great local culture, but there's deeper issues within.
The good thingsGreat company culture. Your immediate team is very supportive, and immediate management are receptive to feedback. Quite often if you don't have the tools to do the job properly, they will be provided (or you can expense back with approval).
The varied work was a very nice positive.
The challengesI honestly felt let down by the upper management team (3+ tiers above). Only when it was too late did they appear to act on employee struggles (at least was my experience).
4.0
Call centre reprentative
Mar 2026North Ryde NSW 21131 to 2 years in the role, former employee
Datacom was a great learning experience, and the call centre experience is a plus on any resume.
The good thingsDuring my time at Datacom, I learnt plenty about Services Australia. It was very interesting. Training was good and team leaders were always supportive.
Other good things about working at Datacom was the different start and finish times and sometimes data come provided sweet treats for call centre staff and of course the big staff room for tea break and lunch.
The challengesWhen a call centre representative has difficulty handling a call, and they ring support for help with the inquiry, I think support staff need to be little more patient.
The other challenge would be to work with a large volume of people but that's just life.
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