Datacom
    (213 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Information Technology Services

    Specialities

    Software, IT Management, Business Process, Solutions, Payroll, Cloud, Data Centres, Local Government

    Company size

    5,001-10,000

    Primary location

    Australiasia
    We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom-design brand new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200 tech partners.

    Jobs at Datacom

    Based on your search activity
    Metro Manila
    Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the co
    classification: Banking & Financial ServicesBanking & Financial Services
    8d ago
    Santa Ana, Metro Manila
    Join our Data and Analytics team - Empower businesses with cutting-edge data solutions
    classification: Information & Communication TechnologyInformation & Communication Technology
    6d ago

    Our mission statement

    At Datacom, we believe our purpose is to help our customers and communities navigate the complexity of this ever-changing world we live in, by connecting people and technology, and solving their greatest challenges. With more than 50 years’ experience in technology, we have grown to be one of Australasia’s leading locally-owned technology companies.

    Featured

    What does a career at Datacom have in store for you?
    As industry leaders, we are always looking for born leaders, creative experts and imaginative thinkers.Whether you're at the start of your career or you have lots of experience, there’s an exciting opportunity waiting for you.Join us and discover your role in creating the future of IT today.

    Awards and accreditations

    HP Amplify Partner of the Year – Winner: HP Partner Awards 2022
    HP Amplify Partner of the Year – Winner: HP Partner Awards 2022
    Top 100 Graduate Employer:
The Australian Financial Review 2022
    Top 100 Graduate Employer: The Australian Financial Review 2022
    Partnership Excellence Award – JPAC region:
Google Partner Awards 2022
    Partnership Excellence Award – JPAC region: Google Partner Awards 2022
    Australian Secure SD-WAN Partner of the Year:
Fortinet Partner of the Year 2022
    Australian Secure SD-WAN Partner of the Year: Fortinet Partner of the Year 2022
    APAC Partner of the Year:
Flexera Partner awards 2022
    APAC Partner of the Year: Flexera Partner awards 2022
    Cloud Service Provider Top Performer:
Dell Technologies A/NZ Partner Summit 2022
    Cloud Service Provider Top Performer: Dell Technologies A/NZ Partner Summit 2022
    AWS Public Sector Partner of the Year Finalist:
AWS Partner Summit Awards 2022
    AWS Public Sector Partner of the Year Finalist: AWS Partner Summit Awards 2022
    Adobe Gold Solution partner: Adobe Solution Partner Programme 2022
    Adobe Gold Solution partner: Adobe Solution Partner Programme 2022

    Gallery photos

    Reviews overview

    3.5213 ratings in total
    5
    61
    4
    52
    3
    60
    2
    20
    1
    20
    64%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends

    What’s it like working at Datacom?

    AI summary of recent reviews
    Employees appreciate the supportive colleagues and team leaders, excellent training and development opportunities, and positive company culture at Datacom. The availability of career growth pathways, even for those without prior experience, and flexibility in work arrangements are also valued aspects of working at the company.

    However, there are some potential challenges, including concerns about upper management and their connection to frontline teams, the pressure from KPIs and metrics in the contact centre environment, and the fast-paced workload. Additionally, entry-level pay rates, limited promotion opportunities in some specialised roles, structured break times, parking availability, and occasional payroll inconsistencies have been noted by employees.

    Recent reviews

    1.0
    Customer Service Officer
    Jul 2026
    Modbury SA 5092Less than 1 year in the role, former employee
    Do not work here
    The good thingsGood relationships with other people in my intake
    The challengesManagement operate on their own rules, online shopping while they are supposed to be supervising a training group on the floor. After seeking help from management due to stress I was told to suck it up because other people have it worse. Poor culture.
    3.0
    Network Consultant
    Apr 2026
    Perth WA 60004 to 5 years in the role, former employee
    Great local culture, but there's deeper issues within.
    The good thingsGreat company culture. Your immediate team is very supportive, and immediate management are receptive to feedback. Quite often if you don't have the tools to do the job properly, they will be provided (or you can expense back with approval). The varied work was a very nice positive.
    The challengesI honestly felt let down by the upper management team (3+ tiers above). Only when it was too late did they appear to act on employee struggles (at least was my experience).
    4.0
    Call centre reprentative
    Mar 2026
    North Ryde NSW 21131 to 2 years in the role, former employee
    Datacom was a great learning experience, and the call centre experience is a plus on any resume.
    The good thingsDuring my time at Datacom, I learnt plenty about Services Australia. It was very interesting. Training was good and team leaders were always supportive. Other good things about working at Datacom was the different start and finish times and sometimes data come provided sweet treats for call centre staff and of course the big staff room for tea break and lunch.
    The challengesWhen a call centre representative has difficulty handling a call, and they ring support for help with the inquiry, I think support staff need to be little more patient. The other challenge would be to work with a large volume of people but that's just life.
    Ratings for Datacom are shared as-is from employees in line with our community guidelines
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