cxLoyalty Philippines Inc.
Write a review
    cxLoyalty Philippines Inc.
    (13 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Reviews

    Working at cxLoyalty Philippines Inc.

    4.213 ratings in total
    5
    8
    4
    3
    3
    0
    2
    0
    1
    2
    76%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(13 ratings)
    Career development
    3.9(13 ratings)
    Benefits & perks
    4.2(13 ratings)
    Management
    3.9(13 ratings)
    Working environment
    4.2(13 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for cxLoyalty Philippines Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Technology Engineer
    Jan 2024
    Bonifacio Global City Taguig City Metro Manila
    No career growth but pay is good.
    The good thingsSalary and benefits is above average.
    The challengesNo path for promotion.
    5.0
    Team Lead
    Aug 2021
    3 to 4 years in the role, current employee
    cxLoyalty is the place to be!
    The good thingscxLoyalty is the definition of “loving what you do”. The support, the growth (financially, mentally, career-wise), the love - they’re all real!
    The challengesVery little! In fact I can’t think of any right now.
    5.0
    french bilingual customer service representative
    Aug 2020
    To obtain a position that would best fit my qualification and development furthers my talent and skills for continuous career development.
    The good thingsI have the right computer skills (Word and Excel) and experience in an office job like data entry and client file management.
    The challenges• Ability to work independently • To learn and be productive • Active listening • Patience • Flexibility
    5.0
    FRENCH BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
    Aug 2020
    current employee
    To obtain a position that would best fit my qualification and development furthers my talent and skills for continuous career development.
    The good thingsI have the right computer skills (Word and Excel) and experience in an office job like data entry and client file management.
    The challengesBecause I have an ability to work independently, To learn and be productive, Active listening, Patience, Flexibility
    1.0
    Real time analyst
    May 2020
    Less than 1 year in the role, current employee
    Not a good experience
    The good thingsHigh pay , environment good. The floor.
    The challengesDuring Covid19 crisis, not all of was not provided WFH. They give us options to used all VL/SL credits so that we could have still pay out. They offer the SSS Calamity loan. 2months after I got have WFH. One their policy, if you encounter power outage it will be added to your attendance points.
    1 person found this helpful
    5.0
    Administrative executive
    Apr 2020
    3 to 4 years in the role, current employee
    High-level clerical support to an entire organization. o Responsible for overall management of administrative services.
    The good thingsMotivation often comes from smaller recognitions, rather than large gestures. plus the TRUST is already there.
    The challengesI have often worked with managers and officemates, and I rarely find it difficult. Sometimes it takes some time to adjust to a new manager or leader in a team environment. However, as long as we take the time to connect and clarify expectations, I think everything will work out
    1 person found this helpful
    5.0
    Service desk analyst
    Mar 2020
    Promotes work life balance!
    The good thingsGreat work environment. Colleagues are all friendly and very helpful.
    The challengesNone so far. Too early to tell.
    4.0
    Customer representative
    Jan 2020
    The work is challenging but great.
    The good thingsI enjoy working emails as this would definitely help me enhance my computer skills.
    The challengesWhat I don't like is that we take calls while answering emails.
    1 person found this helpful
    5.0
    Customer Care Level 2
    Apr 2019
    Caloocan City Metro ManilaLess than 1 year in the role, former employee
    From Managers to the guards, all the employees are very nice.
    The good thingsAll the employees are nice.
    The challengesIt’s a bit far from where I live.
    1 person found this helpful
    1.0
    Suervisor
    Apr 2019
    1 to 2 years in the role, former employee
    small company high demands
    The good thingsVery good pay
    The challengesChallenging work, job security not as stable
    5.0
    Operations Team Lead
    Mar 2018
    3 to 4 years in the role, current employee
    It's life changing but definitely for the better.
    The good thingsCompensatiin and definitely work environment. Great bosses too.
    The challengesDiverse culture
    5.0
    Quality Assurance Analyst
    Oct 2017
    1 to 2 years in the role, current employee
    Quality over quantity
    The good thingsManagement - one of the best management, if not the best, I've been under. Professional, considerate, hands-on. Benefits - HMO, Life Insurance, Holiday Off
    The challengesBi-weekly payroll - a bit challenging to see your basic earnings. Location - was hoping for the second site to be somewhere in the south but was still in BGC.
    2 people found this helpful
    4.0
    Quality analyst
    May 2017
    1 to 2 years in the role, current employee
    A Good Start Up Company
    The good thingsComparing all start up companies I have worked with. I would say this is the best. Must be because how management handled the team.
    The challengesThe usual start up company would have.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Caloocan City Metro ManilaTaguig City Metro Manila