Credit Corp Group
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    Credit Corp Group
    (22 reviews)
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    Company Reviews

    Working at Credit Corp Group

    4.022 ratings in total
    5
    9
    4
    6
    3
    5
    2
    1
    1
    1
    81%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(22 ratings)
    Career development
    3.9(22 ratings)
    Benefits & perks
    3.8(22 ratings)
    Management
    3.7(22 ratings)
    Working environment
    4.1(22 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for Credit Corp Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    2.0
    Customer Relations Associate/Manager
    Aug 2025
    Makati City Metro Manila10 to 11 years in the role, former employee
    It’s like they don’t care about the employees; what matters to them are the numbers you deliver.
    The good thingsThey have a very accommodating team performance manager. The pay is low, but the expectations are high—suitable for a fresh graduate
    The challengesLow pay, high expectations, and a toxic environment.
    3.0
    Client Relationship Manager
    Oct 2024
    Makati City Metro Manila5 to 6 years in the role, former employee
    If you're looking for growth this is the company you're looking. While toxicity & scarcity is well-observed.
    The good thingsPromotion within the company is being observed.
    The challengesSalary is really low and not even within benchmark compare to other companies who has the same Line of Business.
    2 people found this helpful
    5.0
    Senior relationship manager
    Jul 2023
    Makati City Metro Manila3 to 4 years in the role, current employee
    Working with Credit Corp Inc. It was a great experience for me you will learn to handle different people as a Senior Customer Relationship Manager you have to guide your agents and help them with the process on how to collect and deal with eod's.
    The good thingsWork life balance Perks as Senior Customer Relationship Manager Bonus Fixed weekend off Environment
    The challenges- Working with different personalities - Challenges when handling newbies
    1 person found this helpful
    4.0
    Team leader
    Oct 2022
    Makati City Metro Manila11 to 12 years in the role, current employee
    Toxic people to work with.
    The good thingsPlenty of opportunity to be promoted. Holidays with pay. HMO + 3 dependents covered. Laptop for team leads and retirement plan are the best asset of the company.
    The challengesWhile the bonus system is pretty good and other offers are aligned with other companies, basic salary increase is based solely on performance and not tenured. The worst part is the upper management has become toxic along the way. They were the pioneer employees who have been promoted but the culture has change to becoming stressful environment. Most people are highly motivated to reach their goal, but the insensitivity of the managers have led to attrition instead of compromise agreement.
    8 people found this helpful
    5.0
    Collection specialist
    May 2022
    Makati City Metro Manila7 to 8 years in the role, former employee
    Good Company, they know how to find diamond in the rough.
    The good thingsThey know how to train their people, they offer career growth to those who are willing and hardworking. They offer work-life balance and I enjoyed my almost 8 years with the company.
    The challengesIt was stressful when you hit your monthly target.
    3 people found this helpful
    5.0
    Loan account officer
    May 2021
    9 to 10 years in the role, current employee
    good environment but have overtimes
    The good thingsgood company and have time in God because we have our daily devotion
    The challengesovertime in the area and office works
    1 person found this helpful
    5.0
    Any job suit me
    Feb 2021
    C.I / Cashier/ Manager
    The good thingsWorking in good company
    The challengesSometimes we feel stressfull about work and also to the client but this is our job we need to communicate well
    5.0
    Resolution Specialist
    Oct 2019
    Great Culture and Work-Life Balance
    The good thingsThe company has a really great culture with friendly employees from high level management to agent level. Monthly town halls with free lunch, free fruits every week and fun engagement activities. Compensation is above average with uncapped incentives.Open door policy, you don't feel intimidated by the big bosses.
    The challengesBusiness process or policies tend to change and is not always seamlessly communicated. This is mostly coming from head office in AU or NZ and not the fault of Manila management.
    3.0
    Collection specialist
    Sep 2019
    3 to 4 years in the role, former employee
    Memorable working experience
    The good thingsI enjoyed and love the people i worked with, despite of the challenges and changes with the process and the management. We have montly staff meeting and they recognize the performance of their employees.
    The challengesDrastic changes when it comes to process and the management. No proper communication and not cascading updates on time that leads to confusion of the employees.
    1 person found this helpful
    4.0
    Project manager
    Mar 2019
    3 to 4 years in the role, former employee
    Work-Life Balance
    The good thingsWork life balance Good working environment Great employee engagement activities Supportive team and leaders
    The challengesLimited career growth
    4.0
    Project manager
    Mar 2019
    3 to 4 years in the role, former employee
    Great Company
    The good thingsValues employees Work-life balance Minimal to no overtime Company Culture Supportive leaders Good Salary
    The challengesLimited career growth Not a lot of Benefits
    4.0
    Portfolio Manager
    Mar 2019
    3 to 4 years in the role, current employee
    Fun work with challenges.
    The good thingsManagement is great, you just need to adhere with the KPI's needed for better outcome. People, environment, location, monthly staff meeting (free food! Yey!) and they truly recognised who works hard as in here, PEOPLE DO MATTER.
    The challengesGetting up early in the morning, who doesnt right? Can be a stressful work at times (it's not always that you're on top).
    5.0
    Subject matter expert
    Mar 2018
    1 to 2 years in the role, current employee
    A very happy workplace
    The good thingsThe management team is very approachable and kind, people in it spread goodvibes
    The challengesToo far from home as I'm
    3.0
    Collection officer
    Feb 2018
    1 to 2 years in the role, former employee
    Fun
    The good thingsTeam members and leaders are accomodating
    The challengesCollecting from delinquent accounts
    1 person found this helpful
    1.0
    Resolution
    Feb 2018
    Philippines1 to 2 years in the role, former employee
    Greed Management
    The good thingsGood thing team mates are there to cheer you up
    The challengesPH site management are giving you all sort of BS they will give you the lowest performance score so they would not have to give you a good salary raise.
    1 person found this helpful
    5.0
    Team manager
    Jul 2017
    5 to 6 years in the role, current employee
    Company that cares for their employees
    The good things- Career Development - Recognition - Regular Schedule and weekend off - AU and PHL holidays off
    The challengesLevel of stress and motivation Must have high resiliency to overcome obstacles
    1 person found this helpful
    3.0
    portfolio manager
    Jul 2017
    3 to 4 years in the role, current employee
    work life balance
    The good thingsThe company offers day shift work and above average salary. The company is just fairly new here in the Philippines and still growing. We only have like less than 300 people and the people here are amazing. Work here really matters because its a collection agency and you should work under pressure. The environment here can have both fun and stress. Incentives is running and no cap at all but of course depending on your work or department.
    The challengesYou have to work under pressure and with passion being a collection agent.
    1 person found this helpful
    4.0
    Collections agent
    Jun 2017
    1 to 2 years in the role, current employee
    Good
    The good thingsWork life balance
    The challengesStressful
    8 people found this helpful
    5.0
    Resolution Specialist
    Apr 2017
    1 to 2 years in the role, current employee
    A company that treats everyone as a family.
    The good thingsThe company ensures that the core values are being observed including the managerial posts. Baycorp provides you with a work-life balanced ambiance that will motivates you more to even strive for the best. The company that is so generous with their employees in relation to the benefits.
    The challengesSometimes, going to work at a very early shift than normal. But thanks to Uber/Grab/Cabs, they make it easier and comfortable to travel with security.
    1 person found this helpful
    3.0
    Accounting & finance manager
    Jan 2017
    1 to 2 years in the role, current employee
    Average
    The good thingsNot too stressful
    The challengesI was a pioneer in the company
    1 person found this helpful
    4.0
    Customer Relationship Associate
    Nov 2016
    1 to 2 years in the role, current employee
    Working for a collections company is hard yet fun. Compliance is a must. Understanding our customers financial situation is the key towards a good negotiation.
    The good thingsCredit Corp grooms their employees as what an ordinary teacher do. The learning process is quite long but once you get the hang of it you will start enjoying what you are doing. My colleagues are the best, easy to get along with and we treat everyone like family.
    The challengesEveryday is a challenge. Every account you will handle is a challenge. Every customer is unique. You will learn a lot from the experiences of hearing your customer's financial situation and makes you realize how important budgeting is.
    1 person found this helpful
    5.0
    HR Associate
    Jul 2015
    Balance
    The good thingsWork life balance No work on national holidays with pay Rest day on weekends Free chair massage every month Fresh fruits twice a week Healthcare coverage Great people Advancement opportunities Good pay
    The challengesSatisfied for now :)
    3 people found this helpful
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