City Garden Hotels
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    City Garden Hotels
    (29 reviews)
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    Company Reviews

    Working at City Garden Hotels

    4.329 ratings in total
    5
    19
    4
    3
    3
    6
    2
    0
    1
    1
    90%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(29 ratings)
    Career development
    4.2(29 ratings)
    Benefits & perks
    3.8(29 ratings)
    Management
    4.0(29 ratings)
    Working environment
    4.1(29 ratings)
    Ratings for City Garden Hotels are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    most recent
    5.0
    Room Attendant
    Jul 2023
    Less than 1 year in the role, former employee
    My experience as a Room Attendant
    The good thingsTeamwork, our supervisor and manager is very friendly. The housekeeping department is like a family to me because they are very kind and generous of me
    The challengesYou need to be fully fitted in this department, have a courage, very hard task that you where mentally, emotional damage. But keep fighting it, at the end of the day you will learn a lot not only from your coworkers but also to your mistake. I guarantee you 🫡
    2 people found this helpful
    4.0
    Service crew/Waiter
    Aug 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    Awesome and very productive working with co employee and heads of the company are same as family.
    The good thingsall unforgettable memories and great experience the bonding and if you are new they welcome you with respect and help you to know more about your profession.
    The challengesthe challenges I encounter working in this company are the rules and task to follow for the better and success of it.
    5.0
    Service crew or kicthen staff
    Aug 2021
    Quezon City Metro Manila
    All around in the kitchen staff and cashier also in my past work..
    The good thingsenchance my ability to other work. I try to work hotel. To earn money Great employees want to work hard A fulfilling jobis an awesome
    The challengesHandling challenging customers Dealing employee interactions Motivation and productivity Engaging regular communications Employee training
    1 person found this helpful
    5.0
    IT technical support
    Apr 2021
    Caloocan City Metro ManilaLess than 1 year in the role, former employee
    From the very beginning of my work there, the employees welcomed me very much, they were all kind. they don't seem to work for money. they call each other like family I learned a lot from them and I also know some things that I shared with them
    The good thingsI was so happy when I worked with them because they do everything together, I was happy because I became part of that company.
    The challengesjust became a challenge to me at that company as a Technical support, so many fixes. but even so we can all just get the job done.
    3.0
    room attendant
    Mar 2021
    1 to 2 years in the role, former employee
    good experience as you move forward in hotel industries if you want to go next level.
    The good thingsgood superiors in housekeepring dept.where im assgned to great expierience.
    The challengesno service charge ,sometimes you cant go home your on time
    5.0
    Laundry staff
    Jan 2021
    I think this company gives to improve to my knowlege
    The good thingsAs a laundry staff my experiece are very confident to my self to accept all kinds of laundry product
    The challengesMy experience during my working in laundry as a laundry staff is to my boss if she have a problem she angry always to all her staff
    3.0
    Room attendant
    Jan 2021
    It was a good experience wise..
    The good thingsI learn the standards of 4 star hotel service.i use it as a big step on pursuing my dream as a housekeeping in luxury Cruise ship.
    The challengesThe challenge is the work is hard but you paid minimum only and contractual.
    5.0
    Executive secretary
    Jan 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    Very Good environment like a 2nd family. You'll enjoy to work here
    The good thingsAmenities, Colleagues, Managers, Security, Job
    The challengesNothing no challenges working here
    5.0
    Corporate Auditor
    Jul 2020
    Great Experience, learned a lot
    The good thingsWorkmates are supportive and willing to share knowledge in the industry I a have little knowledge.
    The challengesUntimely submission of reports from other departments.
    5.0
    Duty manager
    Feb 2020
    3 to 4 years in the role
    Working here for 4 years has been a wonderful experience and I do not regret a single day!
    The good thingsThe management, admins, workmates, incentives, location, foods, Active seminars & training, recognition and the dedication that everyone put in order to provide an excellent service!
    The challengesMy challenges may not be applicable or relatable to other individuals.
    1 person found this helpful
    3.0
    Housekeeping
    Oct 2019
    1 to 2 years in the role, former employee
    I learned almost everything within 1yr of working at the hotel
    The good thingsYou learned about everything they teach us how to handle the situation, how to proper handle of the equipment, standard procedures and for more almost were always together no matter what problem it is.
    The challengesThe people who always envious and they do drop down the employee when this is in good performance and making a friend with other.
    5.0
    Housekeeping supervisor
    Jul 2019
    Very good
    The good thingsGain more knowledge about housekeeping
    The challengesOn how to handle people and how to deal with the customers
    5.0
    Kitchen helper
    Jun 2019
    1 to 2 years in the role, former employee
    Hard working ,dedicated to work ,humble enough start at the buttom and work way up
    The good thingsI beloved in your products na Services the company provides .
    The challengesI believe in working cooperation special in a workplace in critecal situation ,I must Be patient while working with them
    3.0
    HR Coordinator
    Mar 2019
    1 to 2 years in the role, current employee
    Roller coaster
    The good thingsFood, perks, discounts
    The challengesManagement, no growth
    5.0
    HR manager
    Jan 2019
    3 to 4 years in the role, former employee
    A Company that prioritizes training of their employees
    The good thingsWorking with a superb team who supports one another. Management is receptive to suggestions and gives value to the craft of each individual. Extra curricular activities for employees in every quarter, perks and discounts of the services.
    The challengesBeing able to adapt and be on trend with the same industries when it comes to employee benefits.
    5.0
    Executive Secretary
    Jan 2019
    1 to 2 years in the role, current employee
    City Garden Hotel Makati brings out the best in me.
    The good thingsMy employer is kind and considerate. My colleagues are fun to work with. My boss - the General Manager is always willing to help and guide us along the way. This is my first job after college and I can say that I entered the best Company.
    The challengesThe traffic is a bit challenging to some staff who lives far from the Hotel.
    5.0
    Valet Parker and Roving House Detective
    Mar 2018
    3 to 4 years in the role, former employee
    City Garden Hotel Makati
    The good thingsDelivers exceptional customer service and maintains safety and security
    The challengesDealing with irrate customers
    5.0
    Banquet waiter
    Mar 2018
    I work at mandarin at first time good staff nice hotel
    The good thingsGood people staff management
    The challengesOver time at catering out of town
    1 person found this helpful
    3.0
    Executive Housekeeper and Officer in Charge
    Mar 2018
    3 to 4 years in the role, former employee
    Learn a lot to handle the whole operation of the hotel
    The good thingsmeeting a different kinds of people
    The challengesChanges in the Management
    4.0
    Accounting clerk
    Feb 2018
    Great experience
    The good thingsThey give a grand experience to their employee as will as to the guest.
    The challengesA sudden change of rules. Miscommunication sometimes.
    5.0
    Housekeeping supervisor
    Apr 2017
    Less than 1 year in the role, current employee
    Good fundamental, I have a learn a lot.
    The good thingsGood boss, good teacher taught us everything he knows. Good leader, role model to everyone.
    The challengesMaintain the cleanliness, completeness, presentations, freshness and functionality of the guest room.
    5.0
    Executive housekeeper
    Feb 2017
    3 to 4 years in the role, current employee
    Profesionalism and team effort
    The good thingsAlways open to a new ideas and solutions.
    The challengesFull filling the 100% KPI
    1 person found this helpful
    5.0
    Food server
    Jan 2017
    Makati City Metro Manila1 to 2 years in the role, former employee
    It's really great when it comes to experience coz they really follow the standard
    The good thingsThe best thing I enjoyed is we always work as a team and they treated u as family. And of course they will make u become confident.
    The challengesSad thing is... If it's a low occupancy they have to ask u to undertime and give u a lot of off days
    1 person found this helpful
    1.0
    Guest Service S
    Dec 2016
    Less than 1 year in the role, former employee
    This place is only good for people without experience.
    The good thingsNothing. Only stayed here for 9 months to gain knowledge and experience.
    The challengesEverything. The Management.
    4.0
    Waiter
    Oct 2016
    1 to 2 years in the role, current employee
    Good!
    The good thingswork/life balance is excellent!
    The challengesManagement
    5.0
    sales banquet coordinator
    Jul 2015
    1 to 2 years in the role, former employee
    Great experience for entry level professional
    The good thingsThe management is good and cares to its employees, the salary is adequate for a newly graduate student. The working area is good the relationship between yiu and your co workers is great
    The challengesIts located far from my place of residence
    3.0
    Guest service specialist
    Jul 2015
    Less than 1 year in the role, former employee
    Enhanced and improved customer service and guest realtion
    The good thingsWas able to handle irate guests with flexibility and patience.
    The challengesMost guests in the hotel were simply demanding.
    5.0
    Cashier
    Jul 2015
    Less than 1 year in the role, current employee
    Working @ CGS
    The good thingsMy co-workers, the environment, the management.. Everything here is very enjoyable. I like the company of every one. Its so fun working here. Feels like my second home already.
    The challengesI think being more talkative because sometimes I prefer listening than talking and its making me look like a shy type kind of person.
    5.0
    Business Center Associate
    Jun 2015
    1 to 2 years in the role, former employee
    A great experience indeed!
    The good thingsWe are a team and a family - if someone is down, they are there to help and support in many ways. They are easy to get along with - they are very friendly and kind. The company itself knows how to value each employee.
    The challengesThe building is quite old. They can change the furnitures though but it is still nice and comfortable to stay when you are away from home.
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    Reviews by location
    Caloocan City Metro ManilaMakati City Metro ManilaManila City Metro ManilaQuezon City Metro Manila