Encoder,filing,email,answering telephone call or call customer, we giving a good quality service to our customerThe good thingsI gain more experience here, on how handle a customers, the kinds of customer, sometimes customers are nice .sometimes angry. And how being responsible to the duties. Paper works filing, encoding, email, answering telephone calls. And also i experience here the kind of parts of the appliances. Like parts of tv,rice cooker, radio, electric fan ,etc. Also the good thing Is i am enjoy working with the co-workers.
The challengesThe challenges here is on how you get the quota for the company sales if your place is hard to find by the customer because the location of my past works is far from the highway .and you'll get trouble to customers because of more pending parts for the units sometimes they are slow servicing,giving the parts needed forthe unit of customer that's way more customers are complaining.