CarParts.com
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    CarParts.com
    (10 reviews)
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    Company Reviews

    Working at CarParts.com

    4.010 ratings in total
    5
    4
    4
    4
    3
    0
    2
    2
    1
    0
    80%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(10 ratings)
    Career development
    3.4(10 ratings)
    Benefits & perks
    3.2(10 ratings)
    Management
    3.4(10 ratings)
    Working environment
    4.2(10 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for CarParts.com are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    5.0
    Senior Sales Team Leader
    May 2024
    Bonifacio Global City Taguig City Metro Manila
    It's a life-changing journey that molded me to who I am today.
    The good thingsThe company promotes diversity and inclusion. They also foster teamwork and collaboration, ensuring that employees are aligned with the company goals which are clearly communicated throughout the organization.
    The challengesOne of the challenges would be the delay in receiving an update from another department, specifically when there's a feedback or correction needed in the catalog or website details. As part of the frontline team, it's crucial in providing accurate information to customers.
    1 person found this helpful
    4.0
    Team leader
    Aug 2023
    Bonifacio Global City Taguig City Metro Manila7 to 8 years in the role, former employee
    Carparts.com is an awesome company!
    The good thingsGreat people. The management also listens to their employees. They provide opportunities for you to apply for other departments and not just customer service.
    The challengesIncredibly fast-paced, to the point that some people are unprepared about the changes that are being made. Leaders will need to make sure that they put on different hats at a time due to the frequent changes.
    2 people found this helpful
    4.0
    (SECRET)
    Feb 2023
    Manila City Metro Manila3 to 4 years in the role, former employee
    If you're a developer make sure this is your last resort
    The good thingsVery good people around the company. They will help you if you are blocked on some of the tasks. WFH (Hybrid)
    The challengesOverseas bosses are very unpredictable, you will never know if you will be working for the company for many years. You might be begging for tasks very soon.
    1 person found this helpful
    2.0
    Technology
    Oct 2022
    5 to 6 years in the role, former employee
    Stability and Career wise not Good. Enabling journey termination
    The good thingsOnly good of releasing of payroll per cut off.
    The challengesConservative work ethics, Job roles, and responsibilities are beyond what you expect. BPO and HR managements are noisy in the office
    4.0
    Service desk analyst
    Sep 2022
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Great Place to Work but unexpected Organization Restructuring
    The good thingsWork Balance and Benefits
    The challengesmanaging incidents in light of intermittent system failure
    5.0
    Customer representative
    Jan 2020
    3 to 4 years in the role, former employee
    Great Experience and people are helpful
    The good thingsFree rice and juice and the rest is always weekends
    The challengesMulti tasking of the job
    2 people found this helpful
    4.0
    Customer Service Representative on eBay and Amazon
    Jul 2019
    1 to 2 years in the role, current employee
    Good place to start for begginers
    The good thingsGood working environment. Non-toxic for begginers. Good starting salary compared to other companies. The jobs are pretty decent and you will do what you are hired to do. If you will be doing additional stuffs, rest assured they are within the scope of your skills. I've worked as customer service representative on eBay and Amazon messaging platforms.
    The challengesThe job is pretty simple so the chance of getting used to and bored with the job is inevitable. Vacation Leaves are quite tricky due to staffing issues as they do no allow multiple agents filing leave on the same day. But still, managing is good and I didn't have much of problem on this concern.
    5.0
    PHP Developer
    Feb 2018
    Great culture and more opportunities to improve. Friendly people. Great management.
    The good thingsThe people here are very nice and friendly. The company is very transparent with how the business operates and constantly updating the employees with the current status. They have a very great management team. People from the US are coming to the Philippines office every quarter to provide support that everyone needs. Work is challenging here but most people are not overworked.
    The challengesSalary, not very competitive with other companies. Every company has this challenge. Everything else is great here.
    5.0
    Marketing
    Jun 2017
    1 to 2 years in the role, current employee
    Work-life balance
    The good thingsIf you're looking for a company where you won't be stressed out due to work, then USAP is for you. Excellent work-life balance, easy work. Free juices, coffee, rice, plus discounts on food. Great location, easy to commute.
    The challengesLow chances of career growth. Repetitive work.
    1 person found this helpful
    2.0
    Copywriter
    Jul 2015
    1 to 2 years in the role, former employee
    Great company for fresh grads
    The good thingsGood office environment, large pantry, great comfort rooms
    The challengesNo proper training of employees. Managers are very unlikely, not good to work with. Departments have no accurate standards on their process of work.
    5 people found this helpful
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    Reviews by location
    Manila City Metro ManilaTaguig City Metro Manila