Astoria Hotels and Resorts
    (39 reviews)
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    Company Reviews

    Working at Astoria Hotels and Resorts

    4.439 ratings in total
    5
    22
    4
    12
    3
    3
    2
    1
    1
    1
    87%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(39 ratings)
    Career development
    4.0(39 ratings)
    Benefits & perks
    3.7(39 ratings)
    Management
    4.0(39 ratings)
    Working environment
    4.1(39 ratings)
    Ratings for Astoria Hotels and Resorts are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 39 reviews sorted by most recent
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    most recent
    4.0
    CredIT and collection staff
    Jan 2022
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Good Company, especial the service that they give
    The good thingsAll employee are polite, respectfully and approachable
    The challengessome of our members are toxic, but handle well
    1 person found this helpful
    5.0
    IT manager
    Jun 2021
    3 to 4 years in the role, current employee
    Very Good Experience
    The good thingsGood Environment and a great team to work with.
    The challengesGood Environment and great teamwork
    5.0
    Sales
    Sep 2020
    9 to 10 years in the role, current employee
    more on communication skills,self-confidence
    The good thingsearning more self confidence rapport sales experience
    The challengesno sales no money work hard play hard
    4.0
    Holiday Consultant
    May 2020
    1 to 2 years in the role, former employee
    Very good income/salary
    The good thingsGood boarding house for employee. Good Salary. Great Hotels and Resort. Fantastic accomodation
    The challengeslearn every day. Follow instructions
    5.0
    Holiday Consultant
    Mar 2020
    7 to 8 years in the role, current employee
    Great job and Great Income
    The good thingsImprove sales career, good attitude towards work and career is develop, patience and understanding will be develop as well.
    The challengesSales is always challenging at all times. It needs to have a good mind set at all times, to get a good sales.
    5.0
    Room attendant
    Dec 2019
    Waitress @ Balay tomas at luna
    The good thingsI enjoyed about my work is to serve the guest
    The challengesI enjoyed being part of this team and work under supervision
    4.0
    Intern
    Dec 2019
    Less than 1 year in the role, former employee
    Friendly employees
    The good thingsI liked the professional attitude and the workplace environment that was provided to me. Another thing I liked was the close knit and interpersonal communications that were prevalent between managers and employees. The company also believed in their employees and seemed to really think about my future growth and professional progress. You may also tell that the company constantly asked for feedback to improve job performance and increase bottom line sales for achieving corporate goals
    The challengesI enjoy my intern
    5.0
    Barista
    Oct 2019
    Less than 1 year in the role, former employee
    I so learned so many things in working here.
    The good thingsGood treatment to employees and very nice superiors. You'll be encourage to do more above their expectations
    The challengesThe challenge for me is since I'm a fresh grad that time I don't have much knowledge about working as hotelier. My first week they observe me as a banquet waiter and they found out I got potential so they put me in astoria cafe as bartender / barista. I got some self doubts that time because of peer pressure. I'm afriad to fail but then my head bartender and my supervisor encourages me and teach me a lot of things and I do some house study by myself. And by the grace of God I did it well.
    5.0
    Houseekeeping Attendant
    Sep 2019
    5 to 6 years in the role, current employee
    Working at Astoria Plaza is fun.
    The good thingsI enjoyed working here because I had to make purchase, do the inventory.
    The challengesI don't enjoy the schedule. You have to extend when someone is absent.
    5.0
    Telemarketing Consultant
    Sep 2019
    7 to 8 years in the role, former employee
    I learned a lot while i earned.
    The good thingsexcellent working environment.compensation is good.and i love and enjoy the company of my co telemarketers.
    The challengespressure,going home late when quota is not reach.
    3.0
    OIC-Assistant Executive Housekeeper
    Aug 2019
    Less than 1 year in the role, current employee
    Very experienced person
    The good thingsOnly 200 rooms, compare to My previous work
    The challengesWe used to have an averaging of 50+ back to back rooms daily.
    5.0
    ojt
    Aug 2019
    Very nice ambiance
    The good thingsWorking with my colleagues
    The challengesthe challenges are the guest behaviours
    4.0
    Commis cook
    Aug 2019
    3 to 4 years in the role, current employee
    4years
    The good thingsMagandang mga sa trabaho.maganda yung palagid ng pinag tatrabahohan
    The challengesGood co workers good environment
    5.0
    Kitchen helper
    Jul 2019
    Less than 1 year in the role, former employee
    Approachable
    The good thingsThey train you very well
    The challengesPressure but can give you more experience
    5.0
    Housekeeping
    Jun 2019
    Less than 1 year in the role, former employee
    Awsome and great
    The good thingsI learn so many things about houskeeping and fnb field
    The challengesIs to be an independent person
    5.0
    Guest Service Agent / Food and Beverage Attendant
    Jun 2019
    Less than 1 year in the role, current employee
    Great team leader and management
    The good thingsThe sceneries of the beach and good working relationship with colleagues
    The challengesCommunicating with non-English speaking guest.
    5.0
    Trainee
    Jun 2019
    Employees providing good guest service.
    The good thingsGreat workplace. Has free accommodation and meals
    The challengesbeing far from your city
    3.0
    Cashier
    Jun 2019
    1 to 2 years in the role, current employee
    Average
    The good thingsUsing Microsoft Excel I knew some of formulas to made my reports
    The challengesAbout working hours
    5.0
    Housekeeping Room Attentant
    Mar 2019
    5 to 6 years in the role, current employee
    Has ability to give full attention and good communication skills.
    The good thingsI want to become part of the organization and i want to exceed my knoledge and my current skills, to execute what my dream after i graduated.
    The challengesIf i am hire this company i am so grateful because im a person of willingness to lear and capable performance dealing with challeges.
    5.0
    Practical trainee
    Oct 2018
    Less than 1 year in the role, former employee
    I enjoy the whole duration of the work
    The good thingsThe employee are good and friendly and they are all approachable.
    The challengesThe work here is heavy but not too much.
    4.0
    Data analyst
    Sep 2018
    7 to 8 years in the role, former employee
    Nice to work at Astoria Plaza but the salary is low.
    The good thingsI like the most is my co workers and the nature of industry is good... The free meal is so helpful to my budget..
    The challengesWe're working 6days in a week and even holidays.. The salary is not good...
    5.0
    Food and beverage service
    Jul 2018
    Less than 1 year in the role, former employee
    A lot to learn
    The good thingsThe standardization of the hotel, they maintain the good service and relation to the guest. And the staff are friendly and they share their knowledge. Everyday is different and new learnings to adopt. The most I enjoyed is they let me to handle a function with them, serve the guest like they are at home and assuring the guest satisfaction.
    The challengesEveryday is different, but everyday is a new learnings.
    1 person found this helpful
    5.0
    Executive Sous Chef
    Jul 2018
    1 to 2 years in the role, former employee
    A very interesting job
    The good thingsThe cooperation between the management and the entire team.They empowered us by giving authority to decide in some delicate situations.
    The challengesThe capability to maintain facilities are not so good especially the lockers and the comfort room for the employee
    4.0
    Waitress
    May 2018
    Wonderfull
    The good thingsMeeting other people and serving a guest.
    The challengesEncounter with hard guest
    4.0
    Housekeeping
    Mar 2018
    1 to 2 years in the role, current employee
    Challenging tasks with challenging people.
    The good thingsCreating good communication skills with guests with their great response.
    The challengesPeople that think that I can't do such things, lowering my self confidence, judmental environment.
    4.0
    OTHERS
    Jan 2018
    Less than 1 year in the role, former employee
    very accommodating staff of the hotel and very clean hotel
    The good thingshumble and friendly staff
    The challengesdifferent culture and people
    5.0
    Banquet server
    Dec 2017
    Less than 1 year in the role, former employee
    Excellent.
    The good thingsGood working environment.
    The challengesThe locker room is far from the working place
    5.0
    Kitchen helper
    Nov 2017
    Less than 1 year in the role
    On-the-Job Training
    The good thingsI learned alot from the basic cuts to the most complex parts in cooking. The Chefs were really kind and approachable. Even we're only trainees, they let us cook and present everything.
    The challengesMaybe sometimes we encounter accidents but neverthless it was a good lesson though.
    4.0
    Interb
    Aug 2017
    In makes me build my abilities
    The good thingsFood and beverage department
    The challengesThe 8 hours long standing
    1.0
    Front office agent
    Jul 2017
    Less than 1 year in the role, former employee
    It was enjoyable
    The good thingsThe knowledge that staff share with us as a trainee
    The challengesGuest not understanding attitudes
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