IT Assistant Manager

Who We Are

yGen Innovations delivers end-to-end RPO (Recruitment Process Outsourcing) services to enterprise clients across multiple industries. Our team works embedded with client organizations to solve complex talent and technology challenges at scale.

We are building experienced IT project and delivery professionals to support our leadership team and active and incoming client engagements across US and enterprise accounts. If you have a solid background in IT project delivery, stakeholder coordination, and working closely with senior leaders and US clients, we want to hear from you.

What the Work Looks Like

Depending on the engagement, IT Assistant Managers typically work on:

• Supporting the IT Head on IT and delivery priorities, including briefs, action item tracking, and team follow-through

• Planning and coordinating IT projects and internal initiatives, from scope and timelines to status reporting and risk tracking

• Managing project plans, backlogs, and dependencies using Jira, Asana, or MS Project

• Acting as a point of contact for US-based clients, handling follow-ups, meeting coordination, and issue escalation

• Assisting during client visits, including agenda preparation, hosting, meeting support, and post-visit follow-up

• Working with IT, recruitment, and operations teams to keep tools, systems, and workflows running smoothly

• Preparing reports, dashboards, and presentations for leadership and client reviews using tools such as Power BI and Excel

• Documenting processes and improving workflows across accounts

What We Look For

Must Have:

• Flexibility to adjust working hours to the IT Head's schedule, with overlap to US business hours when required

• Willing to work remote, hybrid, or onsite depending on business needs

• 5 to 8 years of experience in IT, including at least 2 to 3 years in a project management or coordination role

• Hands-on experience running projects end to end, covering planning, tracking, reporting, and stakeholder updates

• Strong spoken and written English, comfortable dealing with US clients and senior leaders

• Professional, perky, polished presence suited to hosting and assisting clients during visits

Work Setup and Schedule

• Flexible setup: remote, hybrid, or onsite, Philippines-based

• Flexible hours aligned with the IT Head's schedule, with overlap to US business hours (EST to PST) as needed