Release Manager (Dynamics 365)

Key Responsibilities

• Plan, coordinate, and oversee software releases, updates, bug fixes, and deployments.

• Develop technical solution designs and implementation plans for Dynamics 365 solutions.

• Collaborate with business and technical stakeholders to translate business requirements into technical solutions.

• Serve as the technical design authority, providing architectural direction and technical guidance to development teams.

• Identify, assess, and mitigate technical risks, issues, and technical debt.

• Define project timelines, technical requirements, and implementation activities with cross-functional teams.

• Oversee the full software development lifecycle, ensuring compliance with established SDLC standards and governance.

• Establish and enforce standards for system implementation, customization, integration, and monitoring.

• Drive the adoption of emerging technologies and architectural improvements across Dynamics 365, Power Platform, and Azure.

• Communicate technical solutions, project progress, and key concerns to stakeholders, including senior management.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Strong experience in Dynamics 365, Microsoft Power Platform, and Azure services.

• Hands-on experience with Azure services such as Logic Apps, Azure Functions, and App Registration.

• Advanced knowledge of JavaScript, .NET, C#, React.js, SSRS, and SSIS.

• Strong understanding of API development, management, and system integration.

• Experience in enterprise application architecture, CRM transformation, and large-scale technology implementations.

• Knowledge of integration patterns, object-oriented design, test-driven development, and DevOps practices.

• Experience with Azure DevOps, Jira, and source code management or CI/CD tools.

• Familiarity with application monitoring and analytics tools such as Application Insights, Google Analytics, or Dynatrace.

• Experience in developing or supporting banking or financial applications is an advantage.

• Strong stakeholder management and communication skills, including experience presenting to senior or C-level executives.

• Willingness to take a hands-on role in technical implementation and automation when required.

Preferred Qualifications

• Microsoft Dynamics 365, Power Platform, or Azure Solution Architect Expert certification.

• Experience designing and governing complex enterprise architectures.

• Knowledge of modernizing enterprise applications using Azure technologies.