Network Engineer

HQ and Remote Offices’ Network Optimization and Maintenance:
Oversee the Cisco Local Area Networks (LAN) of the company’s headquarters (HQ) and remote offices, ensuring optimal performance, reliability, and network integrity. Troubleshoot and resolve complex network issues to minimize downtime and maintain high availability. Lead and contribute to LAN enhancement projects across all remote offices, including the setup and deployment of new office locations.

SD-WAN Operations:
Manage company-wide SD-WAN connectivity to ensure reliable communication between HQ, disaster recovery (DR) sites, cloud environments, and remote offices. Provide ongoing support and maintenance of Versa SD-WAN hardware to ensure infrastructure stability and security. Diagnose and resolve Wide Area Network (WAN) issues promptly to minimize service disruptions and maintain business continuity.

Internet Service Provider (ISP) Management:
Act as the primary point of contact for Internet Service Providers (ISPs) supporting HQ and remote offices. Continuously monitor ISP performance, identify issues, and coordinate timely escalation with service providers in collaboration with local technical support teams. Maintain an accurate inventory of public IP addresses assigned to the company for cybersecurity scanning, compliance, and documentation purposes.

Scripting, Automation, and Monitoring:
Develop and implement automation solutions using Python and Ansible Tower to streamline repetitive network administration tasks across remote offices. Create and maintain Datadog dashboards for network devices to enable real-time monitoring, proactively identify issues, and ensure overall network health and performance.


Education and Work Experience

• Bachelor’s degree in Computer Engineering, Electronics and Communications Engineering, Information Technology, Computer Science, or a related field. Relevant professional experience may be considered in lieu of a formal degree.

• Minimum of 10 years of progressive experience in computer networking, network infrastructure management, and enterprise network operations.

Technical Knowledge

• Strong understanding of network architectures, topologies, and communication protocols, including TCP/IP, routing and switching, and the OSI model.

• Extensive experience with dynamic routing protocols such as OSPF and BGP, as well as Layer 2 technologies including STP, VLANs, trunking, and inter-VLAN routing.

• Proven hands-on experience in configuring, troubleshooting, and maintaining Cisco network switches, routers, and Versa SD-WAN solutions.

• Proficient in network automation and scripting using Python and Ansible to improve operational efficiency and reduce manual tasks.

• Experience with network monitoring, performance analysis, and observability platforms, preferably Datadog.

• Knowledge of network security best practices, monitoring tools, and incident response processes. Datadog certification or similar credentials are considered an advantage.

Soft Skills

• Strong analytical and problem-solving skills with the ability to assess network performance, identify improvement opportunities, and provide strategic recommendations.

• Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

• Demonstrates ownership, accountability, and a proactive approach to managing responsibilities and delivering results.

• Proven ability to collaborate effectively across teams and support organizational, departmental, and project objectives.

• Capable of working independently and managing multiple priorities in a fast-paced enterprise environment.

Tools and Technologies

• Cisco Networking Solutions (Switching, Routing, and SD-WAN)

• Versa SD-WAN

• Python

• Ansible / Ansible Tower

• Datadog

• Network Performance and Monitoring Tools

• IT Service Management (ITSM) Platforms

Certifications

• Professional networking certifications such as Cisco CCNP, CCIE, Juniper JNCIP, JNCIE, or equivalent are highly desirable.

• Certifications in SD-WAN, network automation, cloud networking, or network monitoring technologies are considered an advantage.