IT Technical Writer & Governance Specialist
About the role
We are looking for a detailed-oriented IT Technical Writer & Governance Specialist to draft, refine, and maintain high-quality IT policies, standards, procedures, and governance documentation. In this role, you will work closely with Process Owners, Subject Matter Experts (SMEs), and leadership to translate complex technical, regulatory, and operational requirements into clear, actionable enterprise documentation.
Key responsibilities
Draft, review, and revise enterprise IT policies, standards, procedures, guidelines, and work instructions
Collaborate with CITG Process Owners to manage documentation from initial drafting, consultation, alignment, revision, and approval support to final publication handover
Partner with SMEs to validate technical content and facilitate alignment workshops to resolve comments and secure executive sign-offs
Translate complex technical, regulatory, and operational requirements into clear, business-friendly, and structured documentation
Develop governance documentation templates and document-writing standards to ensure uniform formatting, structure, terminology, and quality across all CITG documents
Ensure all IT policies align with corporate standards, regulatory requirements, and industry best practices with clear reference mapping in deliverables
Maintain document version control, revision history, and policy registers
Drive policy development using mobilization plans, comment resolution logs, and weekly status reports
About you
Graduate of a 4-year college course (Degree in Computer Science, Information Technology, English, Communications, or related field is a plus)
Minimum of 2 years of hands-on experience in developing enterprise IT policies, standards, procedures, and governance documentation
Understanding of IT environments and exposure to frameworks such as ISO, ITIL, COBIT, NIST, or PMI
Strong stakeholder management skills
Ability to interact with managers
Clear written and verbal communication
Proactive task prioritization
Professional certifications in Technical Writing or Business Analysis (preferred)
Prior experience working inside an enterprise Corporate IT Group (CITG) (preferred)
Employer questions
- Which of the following statements best describes your right to work in the Philippines?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Governance Specialist?
- Which of the following types of qualifications do you have?
- Have you worked in a role which requires a sound understanding of Information Technology Governance Frameworks?
Company profile
Asticom Technology Inc is a Philippine-based shared service company under the Ayala conglomerate. As a partner we are focused on providing superior customer experience through the consistent delivery of high-quality responsive services. This is made possible by innovative co-created value-driven solutions that are tailor made to fit the client’s business needs. Asticom provides nationwide services to a multitude of industries including Telecommunications, FinTech, Information Technology, Retail, Health, Logistics, Automotive, Banking, and Real Estate.
We are all about bridging people to businesses. And connecting businesses to the right teams. We work hard to understand what is needed, doing it well - and delivering it with speed.
Our teams are shaped not only to be capable and motivated - but are encouraged to live their lives beyond work. We build careers so our employees can work on their passion. Because we believe that passionate people can create positive change for the future.
OUR DETAILED SERVICES INCLUDE:
Payroll Administration and Management – ASTICOM will be responsible for the overall payroll management of the client's employee. This service includes the implementation of Asticom's very own payroll system.
Outsourcing/Shared Service Model – ASTICOM will enter an engagement with the client wherein Asticom will act as a service provider that will directly manage operations (people, tools of work, productivity, and others).
Staffing Services – ASTICOM will enter an agreement with the client as the principal. Asticom's project employees shall be deployed to the client for the duration if the engagement.
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