Job title: IT Business Analyst
Work setup: Hybrid in Taguig/ Cebu/Davao
Work schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays)"
Salary budget: PHP 52,000 to 73,000 package
Start date: ASAP
Headcount: 1

Qualifications:

Required:
• Graduate or Master’s Degree with 5 years in Information Technology, Computer science Engineering with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).
• Experience working on IT, digital transformation, or business process improvement projects.
• Experience in Agile and Waterfall methodologies.
• Exposure to cross-functional and stakeholder management activities.
• Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

Preferred:

• PMP, PRINCE2, Agile / Scrum Certifications, ITIL and Lean Six Sigma.
• Familiarity with productizing AI/ML and agentic systems in healthcare operations.
• Data analytics and reporting experience.
• Change management exposure.
• Process automation experience.

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Company profile

Gratitude Inc

Employment Services101-1,000 employees

With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations

We Are Based At Multiple Locations In India & Philippines;

Perks and benefits
Medical
Miscellaneous allowance
Education support
Parking

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