Storeperson / Forklift Operator / Customer Service

About Us

Rushmore Distributors is a leading importer and distributor operating a portfolio of successful businesses including Repelec, Gilbert Lodge, M-Elec, Ventilation Solutions, ToolHub and JetDryer.

Established in 2001, we employ over 180 people across Australia, New Zealand, and supply market-leading products to electrical, industrial, ventilation, commercial and trade customers nationwide.

Our people are critical to our success. We are committed to providing a positive, team-focused workplace that rewards effort, values initiative and offers opportunities for long-term career growth.

The Warana site is home to our M-Elec and Sevr brands, supplying innovative lighting products, EV charging solutions, charging cables and accessories to customers across Australia.

About the Role

We are currently seeking an experienced Storeperson / Forklift Operator, who has also handled Customer Service and data entry to join our M-Elec warehouse team based in Warana, Queensland.

Reporting to the Inventory Manager based in Sydney, you will play a key role in ensuring customer orders are accurately processed and dispatched while maintaining a safe and organised warehouse environment.

Working primarily within our M-Elec and Sevr distribution operation, this hands-on role supports the warehousing and distribution of lighting products, EV charging solutions, charging cables and accessories.

While the primary focus is warehouse operations, the successful applicant will also support our local Customer Service team with customer enquiries, order processing and general administration during periods of leave or increased workload. This role is ideal for someone who enjoys variety and is willing to assist across multiple functions when required.

Key Responsibilities

• Pick, pack and dispatch customer orders accurately and efficiently

• Receive, check and put away incoming stock, including occasional container unloading

• Load and unload trucks, containers and delivery vehicles

• Operate forklifts safely and efficiently

• Replenish and consolidate warehouse pick locations

• Process orders using our Warehouse Management System (WMS)

• Consign freight using transport management systems

• Assist with cycle counts and inventory management activities

• Fabricate and prepare custom LED strip lighting solutions to customer requirements

• Monitor and respond to team emails and phone enquiries as required

• Provide occasional support with customer service and order processing activities

• Assist in other warehouse functions as required

• Maintain a clean, safe and organised warehouse

• Follow all workplace health and safety procedures

About You

To be successful in this role, you will possess:

• Previous warehouse experience (3+ years preferred)

• Current Forklift Licence with counterbalance experience

• Previous customer service, order entry or internal sales experience will be highly regarded

• Strong written and verbal communication skills

• Confidence communicating professionally with customers and colleagues via phone and email

• Basic to intermediate computer skills

• Strong attention to detail and accuracy

• Ability to work independently and as part of a team

• Good organisational skills and ability to manage changing priorities

• Understanding of safe manual handling practices

• Physically fit and capable of safely undertaking manual handling tasks, including occasional container unloading

• A positive attitude and strong work ethic

• A commitment to delivering excellent customer service

What's on Offer?

• Competitive salary package

• Company profit sharing scheme

• Stable, full-time employment

• Friendly and supportive team environment

• Work with market-leading brands

• Modern warehousing systems and processes

• Long-term career opportunities within a growing business

• Be part of a successful privately owned group with over 25 years of industry experience

• Opportunity to develop skills across warehousing, inventory and customer service functions

Apply Now

If you're a reliable and motivated warehouse professional looking to join a successful and growing company, we'd love to hear from you.

This role is available for immediate start. Apply now and become part of the M-Elec team, backed by the strength of the Rushmore Distribution Group.